Note fondée sur 986 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 juill. 2024 sur Expedia
Un peu dispendieux pour ce qui est offert.
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Anthony Smith, General Manager, Gestion de l’hôtel
Dear Samuel, Thank you for choosing Tru by Hilton Charleston Ashley Phosphate for your stay and for taking the time to post your valuable feedback. We are happy to see that you were satisfied with most of your visit, and we will certainly share your opinions regarding the price of your visit appropriately. We make every effort to be competitive with similar hotels in the area, and we always strive to provide exceptional service and hospitality to each of our guests. Thank you once more for taking the time to give us your feedback, and we hope to host you again soon.Truly Yours,Anthony Smith, General Manager
par un voyageur
Publié le 9 déc. 2022 sur Expedia
Bon sejour
Commentaires de Gestion de l’hôtel
11 déc. 2022 par General Manager, Gestion de l’hôtel
Dear Luc, We are pleased you chose Tru by Hilton Charleston Ashley Phosphate for your recent visit to our city. We are thrilled that you loved our fresh and clean accommodations, and we will certainly share your compliments with our entire staff. It was a pleasure hosting your visit, and we hope you will choose to stay with us again the next time you are in the area.Truly Yours, Anthony Smith, General Manager
par un voyageur
Publié le 27 déc. 2024
Commentaires de Gestion de l’hôtel
28 déc. 2024 par Kaitlyn Wilson, General Manager, Gestion de l’hôtel
Dear Catherine, We strive to provide every guest with an outstanding experience, and we are truly sorry that we did not meet your expectations during your recent stay. We regret any challenges you encountered and apologize for not upholding the high standards of service and hospitality that we aim for. Your feedback is incredibly important to us, and we hope you will give us another chance to provide the exceptional stay you deserve on your next visit.Truly Yours,Kaitlyn Wilson, General Manager
par un voyageur
Publié le 5 nov. 2024
June went above and beyond to help figure out the issue with my TV. Very much appreciated.
Commentaires de Gestion de l’hôtel
5 nov. 2024 par General Manager, Gestion de l’hôtel
Dear Joy, Thank you for your kind words about your time with us at Tru by Hilton Charleston Ashley Phosphate! We are so glad June was able to assist you with the TV issue and provide excellent service. We truly appreciate you taking the time to share your experience, and we will be sure to pass along your thanks to her. We look forward to welcoming you back soon!Truly Yours, Kaitlyn Wilson, General Manager
par un voyageur
Publié le 29 oct. 2024
Great.
Commentaires de Gestion de l’hôtel
29 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Sharon, We appreciate the excellent review. Thank you for taking time to share your experience. Our entire team is invested in providing you with a memorable stay, and your positive comments motivate us to keep up the hard work. We hope Tru by Hilton Charleston Ashley Phosphate is your first choice the next time you visit our city, and we wish you all the best with your travels.Truly Yours, Kaitlyn Wilson, General Manager
par un voyageur
Publié le 29 oct. 2024
I like how clean the facility. The room was comfortable. Close to shopping and resturants. Staff was pleasant and helpful.
Commentaires de Gestion de l’hôtel
29 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Sharon, Thank you for being our guest and reviewing your experience at Tru by Hilton Charleston Ashley Phosphate. It's so nice to know you found your room comfortable, liked our well-maintained accommodations, and were pleased with the exceptional service from our staff and our excellent location. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Truly Yours, Kaitlyn Wilson, General Manager
par un voyageur
Publié le 23 oct. 2024 sur Expedia
Y
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Kaitlyn Wilson, General Manager, Gestion de l’hôtel
Dear Dawn, Thank you for the friendly rating for Tru by Hilton Charleston Ashley Phosphate! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Truly Yours, Kaitlyn Wilson, General Manager
par un voyageur
Publié le 21 oct. 2024 sur Expedia
This place was excellent we will definitely be staying here when we come back
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Kaitlyn Wilson, General Manager, Gestion de l’hôtel
Dear Kimberly, Reviews like yours make all of our efforts worthwhile. Our associates work hard to ensure that every guest has an exceptional stay; therefore, we are delighted we exceeded your expectations. It is always a joy to see our guests are excited about returning; we are looking forward to it. Thank you again and safe travels.Truly Yours, Kaitlyn Wilson, General Manager
par un voyageur
Publié le 21 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Kaitlyn Wilson, General Manager, Gestion de l’hôtel
Dear Stephen, We appreciate you leaving your generous rating regarding your recent visit to Tru by Hilton Charleston Ashley Phosphate. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Truly Yours, Kaitlyn Wilson, General Manager
par un voyageur
Publié le 21 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Jasmine, Thank you for the wonderful rating for Tru by Hilton Charleston Ashley Phosphate! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Truly Yours, Kaitlyn Wilson, General Manager
