Note fondée sur 972 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 juill. 2024 sur Expedia
Un peu dispendieux pour ce qui est offert.
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Anthony Smith, General Manager, Gestion de l’hôtel
Dear Samuel, Thank you for choosing Tru by Hilton Charleston Ashley Phosphate for your stay and for taking the time to post your valuable feedback. We are happy to see that you were satisfied with most of your visit, and we will certainly share your opinions regarding the price of your visit appropriately. We make every effort to be competitive with similar hotels in the area, and we always strive to provide exceptional service and hospitality to each of our guests. Thank you once more for taking the time to give us your feedback, and we hope to host you again soon.Truly Yours,Anthony Smith, General Manager
par un voyageur
Publié le 9 déc. 2022 sur Expedia
Bon sejour
Commentaires de Gestion de l’hôtel
11 déc. 2022 par General Manager, Gestion de l’hôtel
Dear Luc, We are pleased you chose Tru by Hilton Charleston Ashley Phosphate for your recent visit to our city. We are thrilled that you loved our fresh and clean accommodations, and we will certainly share your compliments with our entire staff. It was a pleasure hosting your visit, and we hope you will choose to stay with us again the next time you are in the area.Truly Yours, Anthony Smith, General Manager
par un voyageur
Publié le 5 nov. 2024
June went above and beyond to help figure out the issue with my TV. Very much appreciated.
Commentaires de Gestion de l’hôtel
5 nov. 2024 par General Manager, Gestion de l’hôtel
Dear Joy, Thank you for your kind words about your time with us at Tru by Hilton Charleston Ashley Phosphate! We are so glad June was able to assist you with the TV issue and provide excellent service. We truly appreciate you taking the time to share your experience, and we will be sure to pass along your thanks to her. We look forward to welcoming you back soon!Truly Yours, Kaitlyn Wilson, General Manager
par un voyageur
Publié le 29 oct. 2024
Great.
Commentaires de Gestion de l’hôtel
29 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Sharon, We appreciate the excellent review. Thank you for taking time to share your experience. Our entire team is invested in providing you with a memorable stay, and your positive comments motivate us to keep up the hard work. We hope Tru by Hilton Charleston Ashley Phosphate is your first choice the next time you visit our city, and we wish you all the best with your travels.Truly Yours, Kaitlyn Wilson, General Manager
par un voyageur
Publié le 29 oct. 2024
I like how clean the facility. The room was comfortable. Close to shopping and resturants. Staff was pleasant and helpful.
Commentaires de Gestion de l’hôtel
29 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Sharon, Thank you for being our guest and reviewing your experience at Tru by Hilton Charleston Ashley Phosphate. It's so nice to know you found your room comfortable, liked our well-maintained accommodations, and were pleased with the exceptional service from our staff and our excellent location. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Truly Yours, Kaitlyn Wilson, General Manager
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Anthony Smith, General Manager, Gestion de l’hôtel
Dear Monte, We are delighted to receive the five-star rating of your stay at Tru by Hilton Charleston Ashley Phosphate. We strive to provide each guest with a memorable experience and are pleased that we accomplished this during your time with us! It was our pleasure hosting you, and we hope to see you again whenever you return to the Charleston area.Truly Yours,Anthony Smith, General Manager
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Anthony Smith, General Manager, Gestion de l’hôtel
Dear Henry, Thank you for being our guest and for the outstanding rating! It is wonderful to learn how much you enjoyed your time at Tru by Hilton Charleston Ashley Phosphate and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Truly Yours,Anthony Smith, General Manager
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Anthony Smith, General Manager, Gestion de l’hôtel
Dear Mark, We are delighted to receive the five-star rating of your stay at Tru by Hilton Charleston Ashley Phosphate. We strive to provide each guest with a memorable experience and are pleased that we accomplished this during your time with us! It was our pleasure hosting you, and we hope to see you again whenever you return to the Charleston area.Truly Yours,Anthony Smith, General Manager
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Easy to get around.
Could use more towel racks in the bathroom.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Anthony Smith, General Manager, Gestion de l’hôtel
Dear Robert, Thank you for taking the time to share your feedback about your stay at Tru by Hilton Charleston Ashley Phosphate! We are delighted that our convenient location worked well for you. Your suggestion regarding additional towel racks in the bathroom is greatly appreciated as we continually work to enhance our guests’ comfort. We strive to make every stay enjoyable, and your insights help us achieve that goal. We look forward to welcoming you back in the future and hope to make your next visit even better!Truly Yours,Anthony Smith, General Manager
par un voyageur de New Haven
Publié le 14 sept. 2024 sur Expedia
Great hotel. Fun design.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Anthony Smith, General Manager, Gestion de l’hôtel
Dear Deborah, We are pleased you chose Tru by Hilton Charleston Ashley Phosphate for your recent visit to our city. We are thrilled that you enjoyed the design of our hotel and had a great stay. We put a lot of thought into creating a fun and unique atmosphere, so it is wonderful to know it made an impression.It was a pleasure hosting your visit, and we hope you will choose to stay with us again the next time you are in the area.Truly Yours,Anthony Smith, General Manager
