Note fondée sur 837 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 août 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
25 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Pierre,Thank you for the 5-star rating! We’re happy to hear you had a good stay. We look forward to having you with us again soon!Sincerely, Hotel Manager
par un voyageur
Publié le 11 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Marie-Pier,We are sorry to hear that your stay at our hotel did not meet your expectations, as reflected in the 1-star rating. We would appreciate it if you could specify the particular aspects of your stay that were unsatisfactory, allowing us to address these issues directly. Your feedback is valuable to us, and we invite you to reach out at your convenience to share your concerns. We consider guest feedback crucial for our improvement. We hope to have the opportunity to welcome you again. Sincerely, Hotel Manager
par un voyageur
Publié le 29 juill. 2024 sur Expedia
It was clean but very dated. Everything worked fine but it could use a refresh. Next door to outlets and close to restaurants.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Marcel,Thank you for your 3/5 rating. We're glad you found the hotel clean and appreciated the location. We understand the need for updates and are considering improvements to enhance your experience. We hope to welcome you back and provide a more refreshed stay in the future.Sincerely, Hotel Manager
par un voyageur de Trois-Rivières
Publié le 25 juin 2024 sur Expedia
Très bien situé et malgré le fait que cet hôtel date de plusieurs années, c'était très propre.
Commentaires de Gestion de l’hôtel
26 juin 2024 par Hotel Manager , Gestion de l’hôtel
Dear Lise,Thank you for your positive feedback! We're delighted to hear that you enjoyed our convenient location and cleanliness. We take pride in maintaining our hotel to high standards and are glad it met your expectations. We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager
par un voyageur
Publié le 24 juin 2024 sur Expedia
Very family friendly too
Commentaires de Gestion de l’hôtel
25 juin 2024 par Hotel Manager , Gestion de l’hôtel
Dear Mary-Rose,Thank you for your positive review! We're delighted to hear that you found our hotel to be very family-friendly. We strive to create a welcoming environment for all our guests. We look forward to having you and your family stay with us again!Sincerely, Hotel Manager
par un voyageur
Publié le 24 juin 2024 sur Expedia
Un peu rétro deco ancienne les tapis ????
Commentaires de Gestion de l’hôtel
25 juin 2024 par Hotel Manager , Gestion de l’hôtel
Dear Nicole,Thank you for your feedback. We're glad you noticed our retro decor, as we aim to create a nostalgic and unique ambiance for our guests. We appreciate your perspective and hope you enjoyed the rest of your stay.Sincerely, Hotel Manager
par un voyageur
Publié le 17 juin 2024 sur Expedia
The room was not sound proof as we heard every movement the person above our room was making .
Commentaires de Gestion de l’hôtel
19 juin 2024 par Hotel Manager , Gestion de l’hôtel
Dear Michel,Thank you for your feedback. We apologize for the inconvenience you experienced with the noise from the room above yours. We understand the importance of a quiet and restful stay and will look into ways to improve soundproofing in our rooms. Your comments are valuable to us, and we appreciate your understanding. We hope to have the opportunity to provide you with a more peaceful experience on your next visit.Sincerely, Hotel Manager
par un voyageur de Windsor
Publié le 6 juin 2024 sur Expedia
Séjour parfait
Commentaires de Gestion de l’hôtel
9 juin 2024 par Hotel Manager , Gestion de l’hôtel
Dear Johanne,Thank you for the perfect rating! We're thrilled to hear you had an exceptional stay.It's our pleasure to provide a flawless experience for our guests, and your feedback lets us know we're achieving that.We look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 24 mai 2024 sur Expedia
Courtois
Commentaires de Gestion de l’hôtel
25 mai 2024 par Hotel Manager , Gestion de l’hôtel
Dear Frederic,Thank you for your 5/5 rating! We're thrilled you had a fantastic stay with us. We hope to welcome you back again soon!Sincerely, Hotel Manager
par un voyageur
Publié le 21 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 mai 2024 par Hotel Manager, Gestion de l’hôtel
Dear Caro, Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback!. I hope you will visit us again soon. Sincerely, Hotel Manager
