Note fondée sur 11 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Nice house, communication lacking
Publié le 19 juill. 2024 sur HomeAwayThough the house was nice and pretty much what we expected, there was no information about staying there. We couldn't figure out how to get the tv to cable or to hook up the DVD player so we could use it. We didn't put the trash out to be collected because we didn't know when they were coming. We went to the beach that we think we were allowed at but we didn't know because there was no information about it.
par un voyageur
Eclipse Trip 2024
Publié le 10 avr. 2024 sur HomeAwayInteresting home, well appointed. Some issues with cleanliness, for instance moldy coffee grounds in the coffee pot. House was 51 degrees on arrival, took over 24 hours to warm up to 63 degrees. No help provided by owner or Vacasa. However the location and layout of the house worked perfectly for us and we had a spectacular eclipse experience.
Commentaires de Gestion de l’hôtel
25 avr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you again for this valuable information, as we always welcome the opportunity to improve. We hope to have another chance to impress you on a future stay!
par un voyageur
Not what we wanted
Publié le 5 sept. 2023 sur HomeAwayI had high hopes for the house however we had too many problems to not write a review. Before getting to the house I had reached out to make sure that the chair situation was taken care of for the dining room and was told “the issues were taken care of”. Well to my surprise when we walked into the home there was no where for us to all sit and eat. The table was also lopsided so we wouldn’t have eaten there anyways. There was a very strong smell when we walked in took a little while to figure out but we think it might have been the smell of dog. The bedrooms were comfortable and spacious. Only issue/problem was the upstairs front bedroom has doors that open and they just go straight the roof nothing stopping anyone from falling through that and off the roof. Wouldn’t recommend that room for kids. There was a pantry which we were excited to use but we found food that had been eaten through and mice droppings all over the pantry. Then we found more mice droppings under the sink, by the window and under the couch. Not very sanitary when there were people trying to eat and kids trying to play. No outdoor furniture either including a fire pit which is listed that, also the bikes were not accessible due to the garage being full. The home has so much potential but I wouldn’t recommend anyone staying there until some major issues are dealt with.
Commentaires de Gestion de l’hôtel
20 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your experience, Lindsey. We regret to hear that we were unable to provide you with a pleasant stay. We appreciate you bringing this concern to our attention and allowing us to review and address it accordingly. We will be sure to forward your concern to our local operations manager, who will work with our homeowner to make the necessary improvements to the home. We hope you will allow us to host you again.
par un voyageur
not as advertised
Publié le 4 août 2023 sur HomeAwayNothing like the picture you show here. There were no chairs, except some high chairs next to a 6" wide breakfast bar. Not how you want to have a meal. Otherwise there were two beat-up old chairs, very low, in the outside "patio" area, with a rattan bench acting as a table. There was a dining table, but no chairs for it anywhere. We ended up eating on the couch, which was awkward. Also no places to sit outside, which is a shame, with such a large yard.
The place has been partly renovated, and the windows are new and they work, but they were filthy. The upstairs bathroom has no shower, but maybe one is coming? - There's a weird device in the floor that might be the drain for a shower. The upstairs bathroom does have a jacuzzi tub; the shower downstairs is fine.
There is no railing on the stairs going up to the bedrooms, making it difficult for those of us with mobility issues.
Going in and out of the front door was treacherous, as there are paving stones just thrown down haphazardly in front of the door - very easy to trip.
The cable tv was not very comprehensive, just a few stations, and there were other little things - no bin for the compost bags to go in, no hot pads in the kitchen, etc.
It just wasn't a comfortable house to be in.
Commentaires de Gestion de l’hôtel
19 août 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your experience, Anne. We regret to hear that we were unable to provide you with a pleasant stay.
We will be sure to pass your feedback along to our local manager, who will work with our homeowner to make the necessary upgrades. We hope to have the opportunity to better impress you in the future!
par un voyageur
No view of the lake
Publié le 31 juill. 2023 sur HomeAwayFor starters there is no lake view what so ever. This house needs a very good deep clean. There were cobwebs with spiders in just about every corner of every room. Dust bunnies under the couch and beds. We had to take out and clean all 3 air conditioner filters because they were filthy. Kitchen table is broken and there were no chairs available, just a bench for 2 people that also wasn’t the sturdiest. Plus the 4 barstools at the island (which ones is also broken)but they are too tall to be used at the table. The bed right at the top of the stairs on the second floor was broken. That had no air conditioning. Only 1 box fan was provided. And the ceiling fan only worked with the light on so we couldn’t even use the fan to help circulate the air on the second floor. The other bedroom has a sliding glass door to the roof…. very dangerous if someone brings kids to that house. Open loft had no air and the light in the 3rd bedroom on the 3rd floor did not work. There were no extra lamps to use or any light bulbs so we could not change it. Garbage disposal in the kitchen sink stinks throughout the first floor and the gas stove leaks propane so we had to smell that as well. They advertise bikes but most of them have flat tires so we couldn’t use them. Also a second shower upstairs would be nice or at least advertise that it is just a tub because that was a little bit of a surprise. 6 people with 1 shower was tough.
Commentaires de Gestion de l’hôtel
16 août 2023 par VrboOwner, Gestion de l’hôtel
Kaitlyn, thank you for your review. We sincerely apologize for the issues you experienced during your time with us.
We have passed your feedback along to our housekeeping staff and local manager, who will work with our homeowner to make necessary upgrades. We truly hope we can host you for a more comfortable stay in the future. Thank you.
par un voyageur
A very quiet place to spend with the family
Publié le 27 févr. 2023 sur HomeAwayIt is a very quiet place that we use to share with the family. I recommend them
par un voyageur
N Hero Country Lane
Publié le 15 août 2022 sur HomeAwayThe house encompasses 3 floors and is spacious enough for 8 people. However, with no railing on the stairs to the 2nd floor, it made it difficult access for someone with a cane. There is only 1 shower, despite having 2 bathrooms, making getting ready for a family wedding challenging.
par un voyageur
Nice house with plenty of room.
Publié le 27 juill. 2022 sur HomeAwayLarge home with many amenities. Would suggest portable a/c for 3rd floor.
par un voyageur
not our best stay
Publié le 31 mai 2022 sur HomeAwayThe house was good, but the pictures were deceiving.
None of the thermostats were working, tempaerature within the house reached 81 degrees but air conditioning never kicked in.
We had to use every available fan in the house to try and keep things somewhat cool. Doors and windows could not be kept open to ventilate due to non working locks on doors.
The master bathroom with the tub had water seeping at the back of the sink anytime we used it.
Overall, i dont think it was worth the money it was priced at, specially as we were only there two nights and out most of the day.
Though the house was on the lake, access to lake was not easy.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Amit, thanks for visiting and sharing your feedback. We apologize for any confusion but our listing states that we don't have central air conditioning. The thermostat is only for heat. We have addressed the tub leak and the doors are opening and closing correctly. We hope to host you again soon.
par un voyageur
Quiet & comfortable
Publié le 4 oct. 2021 sur HomeAwayWe had a lovely time as 2 couples visiting this comfortable home with some nice updates. Kitchen was great and beds were comfortable. Very clean with extra linens and towels. The radiant heating was a nice surprise. The upstairs bathroom could use a shower to make it more practical. And the kitchen could use more glassware and bowls and a cutting board with better knives. The location does not have lake views as promised (at least not in October) and the wood fireplace is not in the main living area but overall, it is a very comfortable place to stay and convenient enough to Burlington.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Greta, thank you for taking the time to share your experience. We are happy to hear you enjoyed this home overall. We make every effort to be transparent with our listings, including the amenities advertised, and sincerely apologize if we missed the mark this time. We appreciate your feedback regarding the shower and kitchen. We have passed your concerns along to our local manager to address and hope to host you again soon.
