Avis Waterfront home on Lake Champlain with pool, hot tub, dock, kayak & canoe

Perfect location and great set up for family reunion. We had an awesome stay!

The house was well equipped. But we had to do a substantial cleaning ourselves after we checked in. There were two large baskets of dirty damp beach towels we had to wash and dry. The pool house was filthy. The bathroom waste baskets were full. The swimming pool and hot tub water was cloudy. We checked the chemicals and found high Ph and very little chlorine. We drove to Milton to buy the chemicals needed to fix. On Saturday the pool service man came and apologized and reimbursed me for the chemicals but not for the auto expense. There were several cooking utensils that were dirty and needed cleaning. The large exterior trash cans were nearly full when we arrived. The house book stated the local team should come Thursday to place cans at the street for pick up. During the week we kept compressing the trash to make room for ours. Early Thursday morning I took the cans to the street. They were emptied by 7:30. Later that day the local team member drove up to say he was coming to move the trash cans to the street. I explained what happened. He apologized and noted that he should pick them up Wednesday. He said the owners were very unhappy and he expected the team would be fired after the season.

Property was as advertised but I thought we were on the lake and it was across the street but the pool and hot tub were wonderful. The pool house was also a great place for the teenagers to play ping pong and Xbox. BUT … I inquired about what type of coffee maker was in the house and was told it had a k-cup machine. It did not… it had a drip coffee maker and a n espresso with one pod and no place in North Hero to buy supplies! The cleaning service left one dish towel, one garbage bag for a six night stay, NO dishwasher pods for the dishwasher, only one wash cloth in one of the bedrooms. Other than that it was a great place for a family vacation!

Unfortunately, we had several problems with the house and none of them were resolved. We never got answers. When we arrived, the house had many flies, the smoke alarm did not stop denorating, the game room could not be used and the fireplace did not work properly.