Note fondée sur 793 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Gilles de Ste-Julie, Quebec
Ok for the price
Publié le 21 sept. 2015 sur HotelsOk for the price
Commentaires de Gestion de l’hôtel
12 mars 2016 par Patel, Gestion de l’hôtel
Dear Guest:
Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel.
Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.
Again, thank you for completing our survey and if I can be of assistance to you, don't hesitate to contact me directly at 501-791-3200.
Sincerely,
UMESH PATEL
GENERAL MANAGER
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Hello Jacob, We're sorry to hear you didn't fully enjoy your stay. Please feel free to contact us directly to share any details about your experience so we can address them promptly. We hope to have the opportunity to welcome you back in the future for an enhanced experience.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Manager, Gestion de l’hôtel
Hello Tamer,We're sorry to hear you didn't fully enjoy your stay. Please reach out to us to share more details so we can address your concerns and improve our services.
par un voyageur
Not recommeded, stay a step up from here.
Publié le 3 sept. 2024 sur Hotelsit was less than ok. room needed a lot of repairs, our bathroom door didnt lock due frame broken, holes in shower. Additionally, other people staying werent ideal,
people with open doors rolling blunts, litterally. parking very tight , overall not a "clean" hotel. wont stay again. only real positive is lobby was decent and breakfast was enough.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Manager, Gestion de l’hôtel
Hello Jay, We apologize for the inconveniences you encountered during your stay. We appreciate your feedback and will address the maintenance concerns with our team. Your comments regarding other guests have been duly noted. We are glad you enjoyed our lobby and breakfast offerings. Thank you for sharing your experience with us.
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Manager, Gestion de l’hôtel
Hello Jazmine,We're thrilled to hear you had a perfect stay with us! Your satisfaction is our top priority, and we hope to welcome you back soon for another exceptional experience.
par un voyageur
Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 août 2024 par Manager, Gestion de l’hôtel
Hello debbie,We value your experience and would like to ensure your stay meets expectations. Please feel free to contact us with any feedback to address your concerns.
par un voyageur
Publié le 18 août 2024 sur Expedia
When I got there the guy at the desk was not friendly at all. He tried to charge me an extra 35 for getting there early. It didn't say that there was a fee if you got there early.
Commentaires de Gestion de l’hôtel
20 août 2024 par Manager, Gestion de l’hôtel
Hello Alvita, We apologize for any inconvenience you experienced during your stay. Any additional charges are typically outlined in the hotel policy available at the time of booking. Your feedback is valued and has been shared with the team for review. Please contact our management team directly to discuss your concerns further.
par un voyageur
Publié le 13 août 2024 sur Expedia
There tub is as slippery are a hot knife in butter. I fell in the tub hurt my leg my chest and my jaw. They didn't seem to care to much I had to keep asking for a slip guard for 2 days before I got one at 4pm the second day. The staff is not very friendly at all, from the moment we walked in they were grumpy. 👎for me.
Commentaires de Gestion de l’hôtel
15 août 2024 par Manager, Gestion de l’hôtel
Hello Tammie,We are sorry to hear about your experience and apologize for any inconvenience caused. Guest safety is a top priority for us, and we take your feedback seriously. We will address this issue with the team to ensure proper measures are in place. Thank you for bringing this to our attention.
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Melanie,We are thrilled to hear that you had a fantastic experience during your stay with us! We hope to welcome you back soon for another amazing stay.
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Mellanie,We're thrilled to hear you had a perfect stay with us! We hope to welcome you back soon for another outstanding experience.
