Note fondée sur 41 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Incredibly Disappointing
Publié le 24 sept. 2024 sur HomeAwayWe have just returned from a 3 night weekend at Addison's Montville, & we were all incredibly disappointed in the accomodation. The main house was ok but it is in desperate need of some maintenance. A good clean both inside & out & some general repairs & painting wouldn't go astray. Whilst we know that the house is of a considerable age & is surrounded by sub tropical rainforests & bush, it smelled incredibly musty & damp, & no amount of scented candles, air fresheners or damp removal buckets that were there, helped.
Being a group of 9, we knew that we were going to need access to the "rustic" studio as well. To call it "rustic" is incredibly inaccurate. It was a shed that had some thin panelling on the walls & ceiling, which was covered in rust spots from the nails. It was in a disgusting state. There was black mould in some of the corners, dead insects on the window ledge & hanging from webs in the bathroom. The top of the fridge was covered in rust, there were damp spots all over the ceiling, the lounge was so badly stained that we didn't even sit on it, the cushions on the lounge were covered in black mould spots & the main bed was so old that the base was disintegrating. The outdoor furniture surrounding the fire pit was so dirty & dilapidated that again, no-one wanted to sit on it. For almost $3000, it fell way short of our expectations.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par VrboOwner, Gestion de l’hôtel
Hi peta
Thank you for your feedback. We are sorry to hear that your stay did not meet your expectations. I am disappointed given our Exceptional 9.6 rating However, we would like to clarify a few points:
Maintenance and Cleanliness: Our property undergoes regular maintenance and cleaning. We strive to keep it in the best possible condition, considering its age and unique location.
Musty Smell: The sub-tropical rainforest environment can sometimes contribute to a musty smell, despite our efforts with air fresheners and damp removal measures.
Rustic Studio: The studio is designed to offer a rustic experience, and we apologize if it did not meet your standards. We will review your concerns about cleanliness and condition.
Outdoor Furniture: We regularly clean and maintain our outdoor furniture, but we will inspect it again to ensure it meets our standards.
We appreciate your feedback and will use it to improve our services. Thank you for bringing these issues to our attention.
Thanks Simone
par un voyageur
Lovely Queenslander near Lake Baroon
Publié le 11 avr. 2023 sur HomeAwayOur family had plenty of room inside and outside to make the most of our long WE. The house had everything we needed including lots of games for children. We appreciated the green peaceful location.
par un voyageur
Family time in a magic spot.
Publié le 3 avr. 2023 sur HomeAwayThe most beautiful property with so much to offer. Perfect for a large family group. A stunning home in a glorious spot.
par un voyageur
Most amazing property for our wedding weekend!
Publié le 24 oct. 2022 sur HomeAwayWe had the most amazing stay at Addisons in preparation for our wedding, even with all the rain and being indoors for majority of the time we had plenty of room to sit and enjoy the birds and view. The owners were extremely helpful and were able to contact if needed and we will definitely be coming back here again to enjoy the pool. Thank you so much.
par un voyageur
Fantastic place to enjoy nature
Publié le 22 juill. 2022 sur HomeAwayWe had a wonderful time in this special place. The facilities were great and lived up to our expectations.
Commentaires de Gestion de l’hôtel
4 août 2023 par VrboOwner, Gestion de l’hôtel
Lovely guest
par un voyageur
Fabulous location in a beautiful property
Publié le 27 juin 2022 sur HomeAwayThe entire experience was very enjoyable.
par un voyageur
Perfect Getaway
Publié le 12 juin 2022 sur HomeAwayRelaxing atmosphere in a beautiful environment.
par un voyageur
Excellent escape for Adult family
Publié le 11 mai 2022 sur HomeAwayJust ideal for an escape - Perfect location hidden away but easy to venture out for walks around local shops and markets, hike the hills or canoe the lake, or take in a long lunch at The Tamarind. We did all and also had days when we just didnt leave the verandahs. Perfect
Commentaires de Gestion de l’hôtel
4 août 2023 par VrboOwner, Gestion de l’hôtel
Hi Annabel,
Thank you for a lovely review. We are so glad you enjoyed your stay and yes the veranda ha are special with the views and bird life
par un voyageur
Lovely house in lovely location.
Publié le 13 janv. 2022 sur HomeAwayWe throughly enjoyed our stay. And would highly recommend this lovely home as a great holiday location, love to return in the winter months to enjoy the fireplace.
par un voyageur
Perfect escape!
Publié le 12 janv. 2022 sur HomeAwayWe had a wonderful stay with a mixed family group. There was plenty of room for everyone to spend time together and room for everyone to find space. Property and home are beautiful and have everything we needed for a great holiday!
