Ratings based on 9 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 11, 2024 on HomeAway
by A traveller
Posted Aug. 10, 2024 on HomeAway
by A traveller
Excellent
Posted Jun. 6, 2024 on HomeAwayPerfect location on North Myrtle and the condo had all of the amenities you’d want. Beachfront and tons of fun for the whole family.
by A traveller
Posted May 26, 2024 on Expedia
by A traveller
Not great customer service
Posted Mar. 29, 2024 on HomeAwayOur stay had two parts - the actual location and the service.
The pictures of the amenities were clearly taken a decade ago, and everything could use a spruce up. The condo itself was in decent shape, although the jetted tubs had clearly seen better days. Nothing major, though.
The parking permits, pool bracelets, Attraction tickets, and DVD rental card are all in the welcome packet, which we never received. We called customer service for Vacasa about 4 times in total. Each time, we were told the local team would reach out ASAP. We still haven't heard from them.
We parked at the closest spot where we wouldn't risk getting towed, which was a 15 minute walk from the building. We couldn't go to the pool or hot tub or rent a movie, so we changed our plans.
Now I'm waiting on a call for a refund.
I won't likely use Vacasa again.
Comment from Hotel Management
Apr. 14, 2024 by VrboOwner, Hotel Management
Hi, Meg, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback.
We are disappointed to read that your recent experience was not satisfactory. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
by A traveller
Clean and Quiet
Posted Dec. 5, 2023 on HomeAwayWe had a late check in and early checkout. Did not spend much time other than sleep, coffee, and shower. Very clean. Comfortable beds and furniture. Only concern was slippery tiles at the entrance outside the room door to/from the elevator.
Comment from Hotel Management
Dec. 6, 2023 by VrboOwner, Hotel Management
Hi Tony, thank you for sharing your feedback. We are sorry for any issues you encountered during your stay. We appreciate you letting us know that there is room for improvement. We hope you'll give us a second chance to impress you!
by A traveller
Quick Stay
Posted Nov. 29, 2023 on HomeAwayOverall easy process but it was initially unclear upon arrival that there was no "check-in".
Didn't realize we just needed to park and go to room.
Comment from Hotel Management
Nov. 30, 2023 by VrboOwner, Hotel Management
Hello, Kimberly. Thank you for sharing your feedback, and we apologize for any inconvenience about our check-in instructions. We will work to improve our communication procedures in the future. We appreciate your suggestions and hope to have the opportunity to host you again.
by A traveller
It's a trick.
Posted Mar. 13, 2022 on HomeAwayThe picture of the room and the actual room are similar but there was no face coving on an outlet in the kitchen. The bath tubs were extra nasty and stickey... When I wiped the tub out before 1st use the white rag turned brown. The smell is overwhelming of what ever it is that they try to use to cover up the bad smell of something else. Not sure but the whole building stinks. All the pools and hot tub are closed by the cdc...
by A traveller
Enjoyed our Stay
Posted Mar. 6, 2022 on HomeAwayWe really enjoyed our stay!
