Note fondée sur 944 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Claude
Bel endroit.
Publié le 28 juill. 2017 sur HotelsL'hôtel commence à prendre de l'âge. L'ascenseur a fait défaut à quelques reprises mais a été réparé rapidement. Il y a plusieurs piscines. La vue est exceptionnelle du 15e étage et c'est très bien sur la plage. La chambre était propre mais le divan lit est à remplacer. C'est loin d'être confortable. Certaines rénovations ont été effectuées mais il reste encore beaucoup à faire. Bien que je n'ai pas vu d'insectes, il y avait une grosse ouverture sous la porte. Un peu cher pour ce qui est offert mais pratique avec la proximité de la plage. Le personnel était très accueillant.
par un voyageur
Publié le 7 oct. 2024 sur Expedia
The had a lot of the pool area closed. Most of the kiddie area which is why we went. Alot of the arcade games were old and broken. Food was lackluster. But the room was great!
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Sabrina Hilliard, Gestion de l’hôtel
I am so sorry that this was your experience. I appreciate you taking the time to share this with me. I assure you that our guests are important to us and your feedback allows us an opportunity to improve where needed. We hope you might consider staying with us again in the future.Thank you so much,Sabrina D. Hilliard, GM
par un voyageur
Okay
Publié le 7 oct. 2024 sur HotelsI loved the hotel, but there were steps in our room and I cannot use steps very easily because of my knee problems. I had to stay in the bedroom the whole trip. I think they should advertise if they have rooms with steps.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Sabrina Hilliard, Gestion de l’hôtel
I am so sorry that this was your experience. I appreciate you taking the time to share this with me. I assure you that our guests are important to us and your feedback allows us an opportunity to improve where needed. We hope you might consider staying with us again in the future.Thank you so much,Sabrina D. Hilliard, GM
par un voyageur
Publié le 7 oct. 2024 sur Expedia
The unit was very outdated. Rusted hinges, drainage was slow. Understaffed
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Sabrina Hilliard, Gestion de l’hôtel
I am so sorry that this was your experience. I appreciate you taking the time to share this with me. I assure you that our guests are important to us and your feedback allows us an opportunity to improve where needed. We hope you might consider staying with us again in the future.Thank you so much,Sabrina D. Hilliard, GM
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Sabrina Hilliard, Gestion de l’hôtel
Thank you so much for taking the time to share with everyone about your stay. We are so happy to hear that you and your family had a great time. We greatly appreciate you and look forward to seeing you again soon. Thank you so much, Sabrina D. Hilliard, GM
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Great experience
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Sabrina Hilliard, Gestion de l’hôtel
Thank you so much for taking the time to share with everyone about your stay. We are so happy to hear that you and your family had a great time. We greatly appreciate you and look forward to seeing you again soon. Thank you so much, Sabrina D. Hilliard, GM
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Every year we go to beach girl for anniversary. It was her 51st and fun and great as always we will be back next year. We know beach Cove is getting older as we are but still a great place to go. Thanks for the best room ever we hope to get room 925 next year. Thanks.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Sabrina Hilliard, Gestion de l’hôtel
Thank you so much for taking the time to share with everyone about your stay. We are so happy to hear that you and your family had a great time. We greatly appreciate you and look forward to seeing you again soon. Thank you so much, Sabrina D. Hilliard, GM
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Sabrina Hilliard, Gestion de l’hôtel
I am so sorry that this was your experience. I appreciate you taking the time to share this with me. I assure you that our guests are important to us and your feedback allows us an opportunity to improve where needed. We hope you might consider staying with us again in the future.Thank you so much,Sabrina D. Hilliard, GM
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Loved, loved, loved staying here. This was our first time staying and it won't be our last. Already checking rates for next year. Highly recommend :)
par un voyageur
Publié le 18 sept. 2024 sur Expedia
We enjoyed our trip. I wish it would be cleaner. The floor was dirty. Otherwise we liked it. Thank you for the new toaster!!! They brought the new one in 15 minutes after my call. Very friendly staff!!!
