Note fondée sur 75 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,9 Service et personnel
4,9 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Baited & Switched by Wyndham
Publié le 7 août 2024 sur HotelsWyndham ruined our anniversary trip!!! We booked the Villas because my husband was golfing there, they have a full service gym (am a professional bodybuilder) & because they catered to adults. We made plans all around the resort so we had to drive as little as possible. But when we got there, they “baited & switched” us to an awful room overlooking the garage at the Towers on the Grove, next to a very loud family (the whole floor was full of loud families) 6. We told them it was unacceptable to do that to us the day of arrival & they said we could move to our reserved villa the next day. But the next day, they said we had to stay where we are because there were no villas left for us. My husband had to Uber to our original resort each morning, I had to join an off site gym because the Towers had an old unfunctional fitness center. I hardly ever saw my husband (was going to watch him from the room we had booked); I asked to be reimbursed the $300 difference between rooms & spoke to numerous supervisors; was treated like a peasant..,we checked out a day early- just couldn’t take it any more.’ received a call from someone with no name nor call back # saying they were going to offer us compensation for part of the trip; I called the hotel & someone was to call me back & never did. I think this is a classic case of fraud. Just need to find the right people at the state or in law to help us. It’s not the money- it was treating us poorly & not asking before they downgraded us
par un voyageur
My stay was great
Publié le 11 mai 2024 sur Hotelspar un voyageur
Publié le 25 févr. 2024 sur Expedia
No hot water the first night, hot water heater was off, turned it on and still not much hot water…after some searching
G discovered the valves were off for
The hot water to the rest of the unit. Office closed before 5 to check in and did t open until after 8 the following day. Calls to number provider went to Wyndham and they were not helpful.
par un voyageur
Publié le 29 janv. 2024 sur Hotels
par un voyageur
Publié le 17 déc. 2023 sur Hotels
par un voyageur
Publié le 12 déc. 2023 sur Expedia
par un voyageur
Publié le 6 déc. 2023 sur Hotels
par un voyageur
Publié le 25 nov. 2023 sur Expedia
Spacious and clean a real plus
par un voyageur
Publié le 24 nov. 2023 sur Expedia
par un voyageur
Publié le 16 nov. 2023 sur Hotels
