Ratings based on 899 Guest Reviews
Hear it directly from our travellers
3.7 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Dec. 10, 2024
Room was worn out and dirty. AC noisy but worked. Not worth the $198/night
Comment from Hotel Management
Dec. 11, 2024 by Manager, Hotel Management
Hello Kimberly, We appreciate your feedback regarding your recent stay with us. We regret to hear about your experience and will address the concerns raised to improve our services. Our team strives to provide comfortable accommodations for all guests. Thank you for bringing this to our attention.
by A traveller
Posted Sep. 23, 2024 on Expedia
Great room
Comment from Hotel Management
Sep. 25, 2024 by Manager, Hotel Management
Hello Irina,We're delighted to hear you enjoyed your room during your stay. Our team is always committed to providing a comfortable and enjoyable experience for all our guests. If you have any other feedback or suggestions, please feel free to reach out to our management team for further assistance.
by A traveller
Posted Sep. 22, 2024 on Hotels
The room has plenty of space
Decent bathroom
I loved that the fridge was cool and ready for my drinks
The AC worked fantastic
Decent water pressure
The bed was okay, it could have been softer
I didn't like that the blind wouldn't cover the windows and make the room all dark
There was mold on the bottom of the curtains
Comment from Hotel Management
Sep. 24, 2024 by Manager, Hotel Management
Hello Charles, Thank you for sharing your feedback with us. We are pleased to hear that you found the room spacious and enjoyed the amenities like the fridge and AC. Your comments about the bed comfort and the blind will be shared with our team for future improvements. Rest assured, we take cleanliness seriously and will address the issue you mentioned regarding the curtains.
by A traveller
Posted Sep. 22, 2024 on Expedia
Wish the restaurant was open. The floor was slightly greasy as if there was too much cleaning agent used. The shampoo dispenser didnt work. Other than that, the service was quick and pain free. Would recommend.
Comment from Hotel Management
Sep. 25, 2024 by Manager, Hotel Management
Hello John,We appreciate your feedback on the restaurant and cleanliness. We're glad you had a quick and pain-free service experience with us. Your recommendation means a lot, and we hope to welcome you back soon.
by A traveller
Posted Sep. 22, 2024 on Expedia
Affordable location
Comment from Hotel Management
Sep. 25, 2024 by Manager, Hotel Management
Hello Bobby,We appreciate your feedback on our affordable location, thank you for choosing to stay with us. If you have any further comments or suggestions, please feel free to contact our management team directly. We hope to welcome you back in the future for another enjoyable stay.
by A traveller
Posted Sep. 21, 2024 on Hotels
Room was very clean and comfortable.
Comment from Hotel Management
Sep. 21, 2024 by Manager, Hotel Management
Hello James,We are pleased to hear that you found our room clean and comfortable during your stay. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future.
by A traveller
Posted Sep. 16, 2024 on Hotels
Comment from Hotel Management
Sep. 18, 2024 by Manager, Hotel Management
Hello Henry,We're sorry to hear that your experience didn't meet your expectations. Please don't hesitate to reach out to us with any specific feedback you may have so we can improve our services.
by A traveller
Posted Sep. 10, 2024 on Hotels
Comment from Hotel Management
Sep. 11, 2024 by Manager, Hotel Management
Hello Justin,We are thrilled to hear that you had a perfect stay with us! We hope to welcome you back soon for another wonderful experience.
by A traveller
Posted Sep. 8, 2024 on Expedia
I stayed there because dogs allowed and i have a big german shepherd and everything worked out perfect. Recommended if you have a dog
Comment from Hotel Management
Sep. 11, 2024 by Manager, Hotel Management
Hello Gary,We are delighted to hear that you and your furry friend enjoyed your stay with us. Providing a welcoming environment for both our human and canine guests is important to us. Should you have any feedback or require assistance in the future, please do not hesitate to reach out to us.
by A traveller
Posted Sep. 8, 2024 on Expedia
Next public beach access about 3 miles away. So on a typical hot, humid day, you'll get very sweaty on the way if you want to walk. The rooms aren't in great condition. It smells a bit moist. I guess its really hard to get that humidity out. But maybe the building just isn't sealed from the outside well enough. Another customer had rain dripping into their room through the window. Another guest had cockroaches. So i guess i was lucky, just to have a bit of a musty smell and a slightly rust stained shower. Besides that it wasnt bad. The room service did a decent job of cleaning and keeping the sheets and towels clean. The breakfast wasn't great, but alright and included. (Sadly,) Probably you won't find anything better for the price...
Comment from Hotel Management
Sep. 10, 2024 by Manager, Hotel Management
Hello Nicholas, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
