Ratings based on 1,608 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 14, 2024
Comment from Hotel Management
Oct. 14, 2024 by Hotel Manager, Hotel Management
Dear Marie,Thank you for your feedback and the positive rating. We’re glad you had a good stay. If there’s anything specific we can improve upon to make your next visit a perfect 5 out of 5, please let us know. We look forward to welcoming you back!Sincerely, Hotel Manager
by A traveller
Posted Oct. 13, 2024
The room had a funky smell-like they over deodorized it.
Great shuttle
Comment from Hotel Management
Oct. 14, 2024 by Hotel Manager, Hotel Management
Dear Frances,Thank you for your feedback! We’re glad to hear you enjoyed our shuttle service. However, we apologize for the unpleasant odour in your room. Your comments are important to us, and we will work on ensuring a more pleasant atmosphere for our guests. We hope to welcome you back soon!Sincerely, Hotel Manager
by A traveller
Posted Aug. 26, 2024 on Expedia
Although a bit outdated, the property and rooms were very clean. Breakfast area was also very clean and the breakfast options were very good.
Comment from Hotel Management
Aug. 27, 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback. We’re pleased to hear that you found our property and rooms very clean, and that you enjoyed the breakfast options and cleanliness of the breakfast area. We appreciate your understanding regarding the property’s age and look forward to welcoming you back.Sincerely, Hotel Manager
by A traveller
Posted Aug. 26, 2024 on Expedia
It was my first stay and won’t be my last! The workers were very nice and helpful! Especially loved the shuttle guy, didn’t catch his name but he was super nice and helpful during my stay! Thank you !
Comment from Hotel Management
Aug. 27, 2024 by Hotel Manager, Hotel Management
Dear Elisandra,We’re thrilled to hear that your first stay with us was enjoyable and that you found our staff, especially the shuttle driver, to be very nice and helpful. Thank you for your kind words, and we look forward to welcoming you back for future stays!Sincerely, Hotel Manager
by A traveller
Posted Aug. 26, 2024 on Expedia
Really did not expect much being that the price was so low but. Was pleasantly surprised. Place was clean quiet well run definitely would stay there again.
Comment from Hotel Management
Aug. 27, 2024 by Hotel Manager, Hotel Management
Dear Robert,Thank you for your feedback! We’re delighted to hear that you were pleasantly surprised by the cleanliness, quiet environment, and overall management of our hotel. We look forward to welcoming you back for another great stay.Sincerely, Hotel Manager
by A traveller
Not good but not too bad
Posted Aug. 26, 2024 on HotelsBed was comfortable at least, low water pressure in shower, deluxe continental breakfast hmmmm, bread/bagel/English muffins provided for toasting no butter or margarine, no fruit offered, floor in area was very sticky. In room coffee had no cream…..NO WI-FI
Comment from Hotel Management
Aug. 27, 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback. We’re glad to hear you found the bed comfortable. We apologize for the issues with the water pressure, breakfast options, sticky floor, and in-room coffee. The Wi-Fi problem is concerning, and we will address it promptly. Your feedback is valuable, and we aim to improve these aspects for a better experience. We hope to welcome you again soon.Sincerely, Hotel Manager
by A traveller
Posted Aug. 25, 2024 on Expedia
Great price and shuttle to casino
Comment from Hotel Management
Aug. 26, 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your review! We're glad you enjoyed the great price and convenient shuttle service to the casino. We hope to welcome you back soon!Sincerely, Hotel Manager
by A traveller
Posted Aug. 24, 2024 on Hotels
Comment from Hotel Management
Aug. 26, 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for the 8 out of 10 rating! We're pleased you had a good experience and will focus on the points you raised to make your next visit even better.Sincerely, Hotel Manager
by A traveller
Posted Aug. 24, 2024 on Hotels
Comment from Hotel Management
Aug. 26, 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback. We're sorry to hear that your experience wasn't fully satisfactory. We appreciate your comments and will use them to improve our services. We hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager
by A traveller
Posted Aug. 24, 2024 on Expedia
Big sign advertised “Free Deluxe Breakfast.” “Deluxe,” it wasn’t. Room had a strong musty odor.
Comment from Hotel Management
Aug. 26, 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback. We apologize that our breakfast and room did not meet your expectations. Your comments help us improve, and we’ll address the issues mentioned to enhance the guest experience.Sincerely, Hotel Manager
