Note fondée sur 910 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 juin 2023 sur Expedia
Good place, good service but the shower was really dirty :-(
par un voyageur
Publié le 14 mars 2022 sur Expedia
Cet hotel mérite un peu d'amour, elle nous a décu de la chaine Holiday Inn
Commentaires de Gestion de l’hôtel
22 mars 2022 par LeighAnne, Gestion de l’hôtel
I am sorry you were not satisfied with your stay. We are looking forward to our renovation later this year. We hope you'll stop back then to see our transformation!
par un voyageur
Publié le 7 déc. 2024
Good service
Commentaires de Gestion de l’hôtel
9 déc. 2024 par Ian, Gestion de l’hôtel
Hi Ernesto,Thank you for your kind words! We’re glad to hear you appreciated the service and hope to welcome you back soon for another great experience.-The Staff at Holiday Inn Express Syracuse Airport
par un voyageur
Publié le 28 nov. 2024
Great place 5 mins from the airport
Commentaires de Gestion de l’hôtel
28 nov. 2024 par Nash, Gestion de l’hôtel
Hi George,Thank you for your feedback! We’re glad to hear you had a great stay and found our location convenient. We hope to welcome you again soon!- The Staff at Holiday Inn Express Syracuse Airport
par un voyageur
Publié le 5 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Ian, Gestion de l’hôtel
Hello Akiko,Thank you for your rating! We appreciate your feedback and are glad to hear you had a positive experience during your stay at our hotel. If there's anything specific you feel we could improve upon to earn that extra star next time, please don't hesitate to let us know. We're committed to providing the best possible experience for all our guests.-The Staff at Holiday Inn Express Syracuse Airport
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Spur of the moment stay at this hotel on a road trip. Not too bad.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Ian, Gestion de l’hôtel
Hello Scott,Thank you for choosing our hotel for your spontaneous road trip! We're glad to hear that your stay was enjoyable. If you find yourself passing through again, we would love to welcome you back for another memorable experience. Safe travels!-The Staff at Holiday Inn Express Syracuse Airport
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Ian, Gestion de l’hôtel
Hi Samantha,We're disappointed to hear about your experience. Your feedback is important to us, and we'd like to learn more about your stay to address any issues. Please contact us directly so we can discuss your concerns and work toward a resolution that meets your expectations. We strive to provide exceptional service and apologize for any inconvenience caused during your visit.-The Staff at Holiday Inn Express Syracuse Airport
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Thought is strange this property does not have cash on hand to make change. Everything gets charged to your room. Airport driver was not there to load my bags for the airport.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Ian, Gestion de l’hôtel
Hello Yvonne,Thank you for sharing your experience. We understand the importance of convenience and will review our cash policies to better serve our guests. We also apologize for the oversight with the airport driver and will ensure this doesn’t happen again. Your feedback helps us improve.-The Staff at Holiday Inn Express Syracuse Airport
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Ian, Gestion de l’hôtel
Hi Steve,Thank you for the 5-star rating! We're glad you enjoyed your stay. If you have any feedback or suggestions, please let us know. We appreciate your support and look forward to your next visit!-The Staff at Holiday Inn Express Syracuse Airport
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Very clean and friendly. Highly recommend.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Ian, Gestion de l’hôtel
Hi Richard,We are delighted you enjoyed your stay and appreciated our cleanliness and friendly service! Thank you for recommending us—your feedback means a lot. We hope to welcome you back soon!-The Staff at Holiday Inn Express Syracuse Airport