Note fondée sur 24 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Good
Publié le 28 juill. 2024 sur HomeAwayOk
par un voyageur
Publié le 23 juin 2024 sur Expedia
Broken toilet that was never repaired, nor was a replacement property offered. We cut our vacation short and left early
par un voyageur
Great Stay/Ski Vacation
Publié le 29 mars 2024 sur HomeAwayProperty was very clean but like any property/hotel don't look under couch or beds and don't open sofa beds as no one ever cleans there (crumbs, tissues, "dust bunnies", dirt and unfortunately sometimes more disgusting items) I have found that's just the way it is anywhere.
Great location, skiing was unbelievable and would definitely stay there again and big plus for us was it was dog friendly! We have a non-shedding dog so I have found in the past that dog-friendly places are somewhat less desirable and not as clean but not with this condo!
par un voyageur
Wonderful
Publié le 1 févr. 2024 sur HomeAwayThis place is wonderful clean and friendly and fully stocked updated and super enjoyable. Great location will definitely return.!
par un voyageur
Publié le 25 janv. 2024 sur Expedia
Property is clean, modern, and has a well equipped kitchen. Location is great - a short walk to get onto the ski lifts and walkable to the Jay hotel and lodge and associated restaurants. A couple of minor suggestions for the owner or property manager - we had difficulty with the main tv and more detailed instructions would have been helpful. Also rug in main bedroom should be replaced - it doesn't lie flat and is a tripping hazard.
par un voyageur
Great location
Publié le 16 janv. 2024 sur HomeAwayThis unit was in a great location-walking distance to Tramside restaurants & activities & a 3 minute drive to Stateside. The single level design is great for aging pups and babies. More than enough linens, towels, plates & silverware was provided. Our only complaint was that the entryway carpet smelled like it needed to be replaced(which is to be expected with that much use collecting snow/water). We had a bit of trouble getting the key code to work but the property manager was extremely quick to respond and remedy the situation. We requested a shovel to make a path(again, baby and aging pups to consider) faster then they could snowblow/plow and we got one on the next day. We would definitely stay here again.
Commentaires de Gestion de l’hôtel
19 janv. 2024 par VrboOwner, Gestion de l’hôtel
We are pleased to hear you enjoyed your stay! Thank you for taking the time to share your feedback with us. We will be sure to pass your suggestions along to our local operations manager, who will work with our homeowner to make the necessary upgrades. We look forward to hosting you again!
par un voyageur
Great property; unclear pet policy
Publié le 6 sept. 2023 sur HomeAwayGreat location and a nice unit. My only complaint is that there is a notice in the unit saying pets cannot be left unattended, but that was not in the listing. Needed to rethink part of our trip as a result.
Commentaires de Gestion de l’hôtel
21 sept. 2023 par VrboOwner, Gestion de l’hôtel
We are pleased to hear you enjoyed your visit, Steve. Thank you so much for taking the time to share your valuable feedback with us. We passed your comments along to our local operations manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay.
par un voyageur
Publié le 1 juin 2023 sur Expedia
Nice resort.
par un voyageur
Great location!
Publié le 3 mai 2023 sur HomeAwayWe had a great stay at this lovely condo! The location is fantastic, just a short walk to slopes and to the water park. Nice kitchen, master bedroom, and primary bathroom. The setup of the condo was perfect for our senior Golden who struggles with stairs. Our only surprise was that the 2nd twin bed noted on the listing is stored underneath the bunk bed. We would have liked an additional lamp of some sort in that bedroom, but that's a very minor complaint! We hope to head back next winter.
par un voyageur
Misrepresenting
Publié le 12 avr. 2023 sur HomeAwayQuestioned about water park, was told included in price found incorrect. Was in contact with management company, they were suppose to get back to me never heard from them. TVs are confusing we’d better directions on using them. Many other issues
Commentaires de Gestion de l’hôtel
20 juin 2023 par VrboOwner, Gestion de l’hôtel
We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. We are sorry for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.
