Note fondée sur 633 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,6 Service et personnel
3,3 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 oct. 2023 sur Expedia
On a eu l’impression d’être dans un camp de réfugiers, le petit déjeuner compris était une blague, Il restait de la bouffe dans les armoires de la cuisinette....
Commentaires de Gestion de l’hôtel
12 oct. 2023 par Hotel Management, Gestion de l’hôtel
Dear Valtère, Thank you for staying with us and for reviewing your experience. Your comfort and satisfaction are our top priorities, and we regret that we fell short of your expectations. We appreciate your feedback as it helps us to identify areas for improvement. We take your comments about the complimentary grab-and-go breakfast and cleanliness of our property seriously and will address these issues with our team to ensure a better guest experience. We hope that you will reconsider giving us another opportunity to provide you with the stay you deserve. We are committed to making positive changes and ensuring our guests enjoy a more comfortable and pleasant visit.Sincerely,Hotel Management.
par Guylaine de St-Constant, Québec
Emplacement
Publié le 7 janv. 2016 sur HotelsNous y étions pour aller voir le match extérieur Canadiens/Boston. Notre priorité était l'emplacement, seulement à quelques minutes du stadium.
par un voyageur de montreal
Tres mauvaise experience.
Publié le 24 oct. 2015 sur ExpediaPersonel brusque et je comprends qu'il ne restais que des chambres fumeurs, mais la chambre etait degeux et l'odeur insuportable.
par Anthony
Publié le 3 août 2013 sur Hotels
par jean
a 10 min du comcast center
Publié le 22 sept. 2012 sur HotelsChambre propre et salle de bain , Ma chambre avait une cuisine, près de l'autoroute. donc facile d'acces mais tout en étant très calme. Les employer était très courtoie et gentil.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Poor room conditions
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Management, Gestion de l’hôtel
Dear Mary, Thank you for taking the time to review your stay. We are very concerned about your experience and are genuinely sorry that we did not meet your expectations. Our top priority is clean, fresh accommodation, and we will work with our staff to ensure this is an isolated issue. We hope you will give us another chance to provide you with the stay you deserve the next time your travels bring you our way. Sincerely, Hotel Management
par un voyageur
Publié le 4 oct. 2024 sur Expedia
You can smell the sweat of the previous person on the pillow. The lights weren’t working. This place is dirty
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Management, Gestion de l’hôtel
Dear Ricky, Thank you for taking the time to review your stay with us. We are disappointed to hear about the concerns regarding your guest room, and we will address them immediately. Our staff's top priority is to provide a clean and comfortable environment for our guests; therefore, we are genuinely sorry for not meeting these expectations during your stay. We are committed to providing each guest with a seamless, outstanding stay, so we hope you will revisit so we can show you the visit you deserve. Sincerely,Hotel Management
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Great facility
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Hotel Management, Gestion de l’hôtel
Dear Guerlemps, Thank you for your positive feedback about Extended Stay America! We are thrilled to hear that you enjoyed your stay and found our facility to your liking. Your satisfaction is important to us, and we look forward to welcoming you back for another great experience!Sincerely,Hotel Management
par un voyageur
Publié le 30 sept. 2024 sur Expedia
I just love my stays there
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Don’t use this hotel and don’t use expedia, They are thieves, I called to request an earlier checkout and they said is ok we will refund you the following nights, i left the hotel and 3 days later they said the hotel didn’t want to approve my refund $350 dls. (2) nights.
I will never use them again!
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Robert, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address this adequately.Sincerely,Hotel Management
