Note fondée sur 910 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,6 Service et personnel
3,4 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 nov. 2021 sur Expedia
COLD AIR WAS COMING IN OF THE BROKEN WINDOW BY THE BED. WE FROZED ALL NIGHT.
Commentaires de Gestion de l’hôtel
26 nov. 2021 par Hotel Management, Gestion de l’hôtel
Thank you for choosing to stay at our hotel. We hope you were overall satisfied with us. However, we are sorry for the inconvenience you experienced due to the broken window in your room. Thank you for letting us know, and we have immediately bought this to the attention of our maintenance for quick action. We hope you will give us another chance to make your next stay a seamless one.
Sincerely,
Hotel Management
par un voyageur
Publié le 1 août 2019 sur Expedia
par un voyageur
Extended stay chaine d’hôtel a vannir
Publié le 22 juin 2019 sur HotelsTromperie sur le petit déjeuner inclus, hors de prix par rapport aux prestations
Chambre juste propre
Commentaires de Gestion de l’hôtel
23 juin 2019 par Hotel Management , Gestion de l’hôtel
We are disappointed to read we were not able to deliver you with a stellar stay. Please accept our apologies for not providing the value you were hoping for. Kindly note, we conduct competitive pricing analyses several times and our pricing is in line with other hotels in our vicinity. We hope you will consider giving us another opportunity to serve you.
Sincerely,
Hotel Management
par un voyageur
Publié le 20 août 2024 sur Hotels
par un voyageur
Publié le 20 août 2024 sur Expedia
Clean. Did not like the people yelling at the front deskq
Commentaires de Gestion de l’hôtel
21 août 2024 par Hotel Management , Gestion de l’hôtel
Dear Diane, Thank you for your feedback. We’re glad you found our hotel clean, but we apologize for the disturbance you encountered at the front desk. We understand how important a peaceful environment is for our guests, and we will address this issue with our team to ensure a more pleasant experience for everyone. Your comfort is our priority, and we appreciate your understanding. We hope to provide a better experience at Extended Stay America on your next visit.Sincerely,Hotel Management
par un voyageur
Publié le 19 août 2024 sur Expedia
The front desk woman was wonderful. The place was clean but needs new rugs and to be updated.
par un voyageur
Publié le 17 août 2024 sur Hotels
par un voyageur
Publié le 17 août 2024 sur Expedia
The room was clean. The hotel serves a variety of clientele and was a sad place to be as you realize how many homeless our country has. The breakfast is really only coffee and muffins or granola bars.
Commentaires de Gestion de l’hôtel
18 août 2024 par Hotel Management , Gestion de l’hôtel
Dear Chad, Thank you for sharing your thoughts and observations. We're pleased to hear that you found the room clean. We understand that our hotel serves a diverse range of guests, and we strive to provide a welcoming environment for all. We appreciate your feedback on the breakfast options and will certainly consider it as we work to improve our offerings. We hope to have the opportunity to welcome you back in the future.Sincerely,Hotel Management
par un voyageur
Publié le 17 août 2024 sur Hotels
par un voyageur
Cheap and adequate
Publié le 15 août 2024 sur HotelsStaff could have been more cheerful, but were helpful. Breakfast is coffee and pre-packaged muffins. Gym is one arc trainer and one treadmill. I had to ask for dishes and ice trays, but then i had an equipped kitchen for the groceries i brought in and put in the fridge and freezer. It's Right off Rt 15, but watch carefully for the sign at the entrance to the long driveway up the hill.
Commentaires de Gestion de l’hôtel
16 août 2024 par Hotel Management , Gestion de l’hôtel
Dear Randolph, Thank you for sharing your feedback of your stay at Extended Stay America. We appreciate your comments about our staff and will work on enhancing their cheerful demeanor. We’re glad to hear you found the kitchen equipment useful for your needs. We’re also grateful for your notes on our breakfast and gym facilities, and we’ll consider them for future improvements. Thank you for mentioning the entrance sign; we hope it made your arrival easier. We look forward to your next visit!Sincerely,Hotel Management
