Note fondée sur 924 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 avr. 2023 sur Expedia
Hôtel basique pour y passer une nuit. Rien de particulier à signaler. Bon pour une halte voilà tout.
par un voyageur
Très bon hôtel
Publié le 23 mars 2022 sur HotelsTrès bon hôtel propre calme restauration à proximité.
par un voyageur de Boisbriand, QC
Publié le 11 nov. 2019 sur Expedia
Le café n’est pas de grande qualité. Les serveuses ne sont pas accueillantes!
par un voyageur
Publié le 21 oct. 2024
Commentaires de Gestion de l’hôtel
31 oct. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Krista, thank you for your wonderful review. We are so glad that you enjoyed your stay with us. We sincerely hope that you will come back to stay with us soon again next time you are in the area.Best,The Hilton Garden Inn Team
par un voyageur
Publié le 11 oct. 2024
excellent property
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear guest, thank you for your wonderful review! It's great to hear that you found our property excellent during your stay. We take pride in providing a welcoming environment for all our guests, and your positive feedback reassures us that we are on the right track.If there’s anything specific that stood out to you or if you have any suggestions, we’d love to hear about it. We look forward to welcoming you back to Hilton Garden Inn Norwalk in the futureBest,The Hilton Garden Inn Team
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Laura, Thank you for taking a moment to rate your recent stay at the Hilton Garden Inn in Norwalk. We are happy to learn you had a positive overall experience at our hotel, and we hope your stay was pleasant and comfortable. If there's anything we can do to elevate your next stay and surpass all expectations, please don't hesitate to let us know. We appreciate you making us your hotel of choice on this journey and hope to welcome you back for a flawless experience during your next trip to the area. Safe travels!Best,The Hilton Garden Inn Team
par un voyageur
Publié le 15 août 2024 sur Expedia
Clean and well lit.
Commentaires de Gestion de l’hôtel
17 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Pablo, Thank you for taking the time out of your busy schedule to share your 5-star experience at Hilton Garden Inn Norwalk with us and future guests! It's a pleasure to read about your perception of our hotel, and we are delighted to hear you found our property clean and well-lit. We are happy we succeeded in providing you with suitable accommodation for your trip here, and we hope to have the pleasure of having you back with us soon for another pleasant and positive experience. Thank you for choosing us. Safe travels!Best,The Hilton Garden Inn Team
par un voyageur
Publié le 14 août 2024 sur Expedia
Room was comfortable as were the beds. Would have liked a small table next to the chair. No place to put a drink glass.
I ordered the Margarita flatbread - Not Good! Too much pesto and cheese was not melted. No basil and few tomatoes. I could not eat it.
Commentaires de Gestion de l’hôtel
17 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Marjorie Jo, Thank you for providing feedback about your recent stay at our hotel! We are happy to hear you found the room and beds comfortable. We apologize for the inconvenience you describe regarding the lack of a small table in your room. We are constantly working to improve our facilities for our guests and will certainly consider your input for future enhancements. We have also noted your comments about the Margarita flatbread, and we are sorry that it did not meet your expectations. Providing our guests with an enjoyable culinary experience is crucial to us, and we will address this with the relevant team to ensure a more satisfying dining experience for you and other guests in the future. Thank you for helping us improve by sharing your valuable insights. We are glad you had a positive overall experience at our hotel despite any shortcomings, and we look forward to welcoming you again and hope to delight you with a superior experience on your next visit. Safe travels!Best,The Hilton Garden Inn Team
par un voyageur
Publié le 14 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
par un voyageur
Publié le 8 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear guest, Thank you for taking the time to share your rating. We aim to provide a top-notch stay for all our guests, and we sincerely apologize that we missed the mark for you. Your satisfaction is important to us, and we are committed to making this right for you. We would like to know more about your issues, as that would allow us to take corrective measures and serve you better in the future. Please feel free to contact us at https://help.hilton.com/s/contactsupport if you would like to share more details. Thank you for choosing to stay with us. We hope to have another opportunity to share a more positive experience with you.Best,The Hilton Garden Inn Team
