Ratings based on 918 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
100% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller from WILMETTE

Posted May 14, 2024
Comment from Hotel Management
Jun. 4, 2024 by Yatzel Gomez, Hotel Management
Dear Jeanine, Thank you for taking a moment to share your feedback about your recent stay at the Watershed in Norwalk. We hope to welcome you back soon!
3 out of 5
by A traveller from WILMETTE

Posted May 14, 2024
There is not much to do in the immediate area. The staff was not familiar with the area..places to eat..nearby hiking paths. Coffee in lobby was removed in the afternoon. We went to the restaurant. It did not have to go cups. The workout area should have towels and possibly peloton tread and bike.
Comment from Hotel Management
May 14, 2024 by Yatzel Gomez, Hotel Management
Dear Jeanine, Thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel. We sincerely apologize for the inconveniences you experienced during your visit, and we appreciate you bringing these issues to our attention. We always strive to provide our guests with a comfortable and enjoyable stay, and we regret that we fell short of your expectations on this occasion. We hope you will give us another opportunity to provide you with a superior stay in the future. Please feel free to reach out to me directly if you would like to discuss your experience further or if there is anything else we can do to make it right.
5 out of 5
by A traveller

Posted Apr. 3, 2024 on Expedia
Comment from Hotel Management
Apr. 4, 2024 by Yatzel Gomez, Hotel Management
Dear Kendrick, Thank you kindly for taking the time to post this top ranked feedback regarding your recent stay with us! We look forward to welcoming you back anytime you are visiting the area!
5 out of 5
by A traveller

Posted Apr. 2, 2024 on Expedia
Clean and comfortable
Comment from Hotel Management
Apr. 11, 2024 by Yatzel Gomez, Hotel Management
Dear Gregory,Thank you kindly for taking the time to post this highly ranked feedback regarding your recent stay with us! We hope to welcome you back soon!
4 out of 5
by A traveller

Posted Apr. 1, 2024 on Expedia
New and fresh. Great bed Loud late night both people and dogs.
Comment from Hotel Management
Apr. 2, 2024 by Yatzel Gomez, Hotel Management
Dear Alec, Thank you kindly for taking the time to post this highly ranked feedback regarding your recent stay with us! We hope to welcome you back soon!
4 out of 5
by A traveller

Posted Mar. 31, 2024 on Expedia
Staff were friendly and professional. Room was clean and comfortable. These are the important features for us when choosing a hotel therefore, this was a great stay! I just wish they had told us before we got there that they’re going through renovations and construction (but the place is starting to look very nice!) Also think the signage on the hotel should be lit to be more noticeable when people arrive at night.
Comment from Hotel Management
Mar. 31, 2024 by Yatzel Gomez, Hotel Management
Dear Sandra, Thank you for taking a moment to share your comments about your recent stay at Hotel Zero Degrees Norwalk. Your feedback is important to us as it motivates us to continue to improve. We look forward to welcoming you back for another outstanding experience in the future!
1 out of 5
by A traveller

Posted Mar. 30, 2024 on Expedia
If you like thin walls.. it’s the hotel for you
Comment from Hotel Management
Mar. 31, 2024 by Yatzel Gomez, Hotel Management
Dear Julianne, Thank you for this feedback regarding your recent stay with us. We value your feedback as it helps us identify areas for improvement. We hope you will give us another opportunity to provide you with a superior stay in the future. Please feel free to reach out to me directly if you would like to discuss your experience further or if there is anything else we can do to make it right
4 out of 5
by A traveller

Posted Mar. 29, 2024 on Expedia
Comment from Hotel Management
Apr. 18, 2024 by Yatzel Gomez, Hotel Management
Dear Ellen, Thank you kindly for taking the time to post this highly ranked feedback regarding your recent stay with us! We hope to welcome you back soon!
4 out of 5
by A traveller

Posted Mar. 28, 2024 on Hotels
Comment from Hotel Management
Mar. 28, 2024 by Yatzel Gomez, Hotel Management
Dear Quelle, Thank you kindly for taking the time to post this highly ranked feedback regarding your recent stay with us! We hope to welcome you back soon!
5 out of 5
by A traveller

Posted Mar. 25, 2024 on Hotels
Comment from Hotel Management
Mar. 27, 2024 by Yatzel Gomez, Hotel Management
Dear Peter, Thank you kindly for taking the time to post this highly ranked feedback regarding your recent stay with us! We hope to welcome you back soon