Note fondée sur 699 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 avr. 2024 par hi norwich, Gestion de l’hôtel
Dear LaurentThank you for taking the time to tell us about your experience at Holiday Inn NORWICH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Sincerely,Lee HannerNight GSM
par un voyageur
Holiday Inn Norwich à recommander
Publié le 14 janv. 2020 sur HotelsBon accueil, salle de sport bien équipée
Commentaires de Gestion de l’hôtel
14 janv. 2020 par Siu Mok, Gestion de l’hôtel
Dear Alexandre,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Kind regards,
Siu Mok
par Jerome
Publié le 25 avr. 2015 sur Hotels
par un voyageur
Publié le 17 août 2014 sur Hotels
par ALISON SCOTT de GRASSE
Publié le 1 oct. 2013 sur Hotels
A VERY EFFICIENT, COMFORTABLE HOTEL AND EXTREMELY HELPFUL STAFF. THE ROOMS WERE SPOTLESS AND WELL-APPOINTED, ALTHOUGH I MISSED NOT HAVING A FRIDGE IN THE ROOM. THE HEALTH CLUB AND INDOOR POOL WERE AN ADDED BONUS. ALL IN ALL ,I WOULD NOT HESITATE TO RECOMMEND THIS ESTABLISHMENT, AND WILL CERTAINLY STAY THERE AGAIN. IT WAS INTERESTING TO NOTE THAT, SOMEWHAT UNUSUALLY , THE MANAGER IS A WOMAN.
par un voyageur
Publié le 25 sept. 2024
Room does need a make up to the bathroom
Commentaires de Gestion de l’hôtel
27 sept. 2024 par hi norwich, Gestion de l’hôtel
Dear AdolfoThank you for taking the time to tell us about your experience at Holiday Inn NORWICH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Lee Hanner Night GSM
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par hi norwich, Gestion de l’hôtel
Dear Ramakrishna Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn NORWICH. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Sincerely, Lee Hanner Night GSM
par un voyageur
Publié le 10 août 2024 sur Expedia
My noodle soup for dinner came with a dead fly and a hair in it. The restaurant manager was very good but I cancelled breakfast and opted for McDonalds.
When I went outside for a cigarette at 11pm, I saw a mouse run down the hallway. Reported to the staff in the morning.
Rooms were awkwardly small, thin walls, and the TV was just on the side of a desk and you couldn't easily watch it from bed without craning your neck. The shower was visibly grimey, the shower on/off valve felt like it was about to fall off, most plug sockets weren't even installed properly in the side of the bed and were visibly wonky. One plug socket was damaged and looked like it was falling off.
£90 is insanely expensive for that, and the place is not fit to eat in. Flies in the food and mice running down hallways point to real issues with cleanliness and pest control.
Commentaires de Gestion de l’hôtel
12 août 2024 par Hi Norwich, Gestion de l’hôtel
Dear JackThank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn NORWICH. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Sincerely, Lee Hanner Night GSM
par un voyageur
Publié le 3 août 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
4 août 2024 par Holiday Inn Norwich, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Holiday Inn NORWICH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Lee HannerNight GSM
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par hi norwich, Gestion de l’hôtel
Hi Felipe Thank you for taking the time to leave us such a good rating.Hope to see you again here at the holiday inn norwich again soonTedd
