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Holiday Inn Norwich, an IHG Hotel

3.0 star property
3-star hotel near Mohegan Sun Casino

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Norwich, an IHG Hotel

Terrace/patio
Indoor pool
Bar (on property)
Exterior
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast available
  • Room service
    Room service
  • Bar
    Bar
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
10 Laura Blvd, Norwich, CT, 06360
  • Norwich Golf Course
    4 min drive
  • Mohegan Sun Casino
    7 min drive
  • Kids Quest
    8 min drive
  • New London, CT (GON-Groton - New London)
    22 min drive

Room options

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Comfort Suites Near Casinos Norwich-Uncasville CT
Pool
Breakfast included
Parking included
Free WiFi
3.9 out of 5, Good, (1003)
The price is CA $110
per night
CA $127 total
includes taxes & fees
5 Dec - 6 Dec
Comfort Suites Near Casinos Norwich-Uncasville CT

About the area

Norwich

Westside Norwich stay.Your stay at this Westside Norwich hotel places you within 3 miles (5 km) of Mohegan Sun Casino and Norwich Golf Course. Wells Dinosaur Haven and Kids Quest are also within 3 miles (5 km).

What's nearby

  • Norwich Golf Course - 4 min drive - 3.2 km
  • William W. Backus Hospital - 7 min drive - 7.2 km
  • Mohegan Sun Arena - 7 min drive - 8.4 km
  • Mohegan Sun Casino - 7 min drive - 8.5 km
  • Foxwoods Resort Casino - 18 min drive - 17.3 km

Getting around

  • New London Union Station - 15 min drive
  • T.F. Green Airport (PVD) - 61 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Hash House A Go Go - ‬7 min drive
  • ‪Chipotle Mexican Grill - ‬18 min walk
  • ‪Bow & Arrow - ‬6 min drive

About this property

Holiday Inn Norwich, an IHG Hotel

3-star hotel near Mohegan Sun Casino
Holiday Inn Norwich, an IHG Hotel offers its guests an indoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 12000 square feet (1115 square meters) and includes a conference center. The business-friendly Holiday Inn Norwich, an IHG Hotel also features a vending machine, a garden, and coffee/tea in a common area. Free self parking is available.

This 3-star Norwich hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Meeting rooms
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Built in 1978
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Holiday Inn Norwich, an IHG Hotel offers 135 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Free casino shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11 AM
  • 2 restaurants
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Billiards/pool table
  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • In-room accessibility
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Norwich
Holiday Inn Norwich
Norwich Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Holiday Inn Norwich Hotel

Holiday Inn Norwich, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 388 out of 1000 reviews" "
Rating 8 - Good. 244 out of 1000 reviews" "
Rating 6 - Okay. 169 out of 1000 reviews" "
Rating 4 - Poor. 103 out of 1000 reviews" "
Rating 2 - Terrible. 96 out of 1000 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

christopher

Liked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

John

Stayed 1 night in Sep 2024

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities
My third time in this property. I like it cause is quiet. This time only the service wasn't complete. No clean towels, and room service on the second day, but overall I liked
Stayed 3 nights in Aug 2024

10/10 Excellent

Ivonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good!
Stayed 3 nights in Aug 2024

10/10 Excellent

Joseph, Lowell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Not so good . The room was dumpy and smells
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is on the older side. The moldy/musty smell in the room was horrible. The beds were very uncomfortable. The front desk staff were very nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Kathleen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. The food was excellent. Room was nice and clean.
Stayed 1 night in Aug 2024

10/10 Excellent

lani

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

charlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and friendly! Hotel very clean, room extremely comfortable, breakfast was excellent and pool area very nice. Some furniture was a bit worn. Hotel restaurant closed early unfortunately but looking forward to returning to try it out!
Stayed 1 night in Aug 2024

10/10 Excellent

Kirby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful with our travel plans. It was very very clean and secure. The free safe parking was a plus. As was the free shuttle service to and from the casino. It was a very pleasant stay. I will stay there again. Highly recommend
Stayed 1 night in Aug 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Older building, but everything was fine
Stayed 1 night in Jul 2024

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable option close to casino. Musty smell in room
Stayed 1 night in Aug 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is excellent, super helpful. Building is older, but everything was clean and kept up to the bes t of their ability
Stayed 2 nights in Jul 2024

8/10 Good

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Given the recent reviews I was worried about staying here. The place was absolutely fine. Nothing thrilling but safe, clean, convenient. Staff was friendly too
Stayed 2 nights in Jul 2024

2/10 Terrible

Christopher, Middlebury

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible Hotel, Horrible Customer Service, Poor Hotel Condition, Leaking Sink, Poor Maintenance Response, Horrible, Non-existent Management.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service desk were fast, professional and very nice. Decent size rooms and comfortable. The carpets in the rooms smelled damp
Stayed 1 night in Jul 2024

4/10 Poor

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Electrical outlet did not work and appeared to be shorted out.
Stayed 1 night in Jul 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the front desk are great
Stayed 1 night in Jul 2024

2/10 Terrible

Martin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Everything in the room was wet, nothing would dry, and it smelled like mold. It was disgusting.
Stayed 2 nights in Jul 2024

6/10 Okay

Patricis

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
AC leaked Tv didn’t work properly Outside needs to be upgraded and inside paint needed
Stayed 1 night in Jul 2024

6/10 Okay

Christina

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Joan

Disliked: Cleanliness, property conditions & facilities
Room 423
Room 422 has a terrible musty, damp smell. The rug was even wet in front of air conditioner. Tub is bad! This hotel needs a total overhaul. No working pool either
Stayed 1 night in Jul 2024

10/10 Excellent

Leslie

Stayed 1 night in Jul 2024

6/10 Okay

Megan

Stayed 1 night in Jul 2024