View all photos for Privilege, Double Room, 1 Double Bed
Privilege, Double Room, 1 Double Bed
24 sq m
Sleeps 2
1 Double Bed
View all photos for Classic Room, 1 King Bed with Sofa bed
Classic Room, 1 King Bed with Sofa bed
24 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Classic Room, 2 Single Beds
Classic Room, 2 Single Beds
21 sq m
Sleeps 2
2 Twin Beds
View all photos for Classic Double Room, 1 Double Bed
Classic Double Room, 1 Double Bed
21 sq m
Sleeps 2
1 Double Bed
About the area
Norwich
Near the airport.Within 2 miles (3 km) of this Norwich hotel, you'll find Sweetbriar Marshes and Hellesdon Hospital. Anderson's Meadow and Catton Park are also within 2 miles (3 km).
What's nearby
University of East Anglia - 5 min drive - 4.0 km
Norwich Theatre Royal - 6 min drive - 4.1 km
Norwich Cathedral - 6 min drive - 4.0 km
Carrow Road - 9 min drive - 6.2 km
Norwich Castle - 9 min drive - 6.1 km
Getting around
Salhouse Station - 11 min drive
Norwich (NWI-Norwich Intl.) - 4 min drive
Restaurants
McDonald's - 4 min walk
Woodcock Fish Bar - 19 min walk
Chestnut Trees - 3 min drive
Oaks Brewers Fayre - 4 min drive
The Whiffler - 3 min walk
About this property
Mercure Norwich Hotel
4-star eco-certified hotel with free WiFi
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the eco-certified Mercure Norwich Hotel. Free self parking is available.
This 4-star Norwich hotel is smoke free.
107 guestrooms or units
Meeting rooms
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Wedding services available
Terrace
Newspapers in lobby (free)
Television in lobby
ATM
No smoking on site
Bar or lounge
Dining venue
Mercure Norwich Hotel offers 107 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Norwich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Buffet breakfast available for a fee 5:00 AM to 9:30 AM on weekdays and 5:00 AM to 10:30 AM on weekends; GBP 17.95 per person
A bar/lounge
A restaurant
Things to do
TV in common areas
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
No elevator
Room amenities
Entertainment
Flat-screen TV with digital channels
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
More
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Heating
Iron/ironing board on request
LED lighting
Phone
Safe
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately GBP 17.95 per person
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
We should mention
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Hotel Mercure Norwich
Mercure Hotel Norwich
Mercure Norwich
Mercure Norwich Hotel
Norwich Mercure
Norwich Mercure Hotel
Norwich Ramada
Ramada Norwich
Mercure Norwich Hotel Hotel
Mercure Norwich Hotel Norwich
Mercure Norwich Hotel Hotel Norwich
Mercure Norwich Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We had a very comfortable stay, great location, friendly, helpful staff.
Hilary
Stayed 3 nights in Nov 2024
10/10 Excellent
Angela
Oct 21, 2024
Angela
Stayed 1 night in Oct 2024
6/10 Okay
Timothy
Business traveller
Oct 10, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very dated hotel
Hotel is clean, just very dated. Was expecting much more from a well known chain. For the amount paid was expecting something that had been improved since original construction.
Can't say it is eco friendly as the whole time i was there the radiators were on full blast to make up for the fact that the single glazed old aluminum windows were drafty.
Firstly the staff werent aware of the reply to the email you sent. It looked really tired inside and out. The carpets were worn or stained. The bar carpet was rucked up. We ordered coffees and got called to the bar to collect them, whereas normally they would be brought to the table. My wife asked for vegan sausage and a runny egg, as all the eggs brought out were firm. The sausages were under cooked and the egg again was firm. We were very disapointed. Apart from being charged more per night and breakfast than was being charged on the day. You need to refurbish soon or you will miss out on people staying there on a regular basis.
Gareth
Stayed 2 nights in Sep 2024
8/10 Good
Crismel
Business traveller
Sep 20, 2024
Liked: Cleanliness, staff & service, room comfort
Crismel
Stayed 2 nights in Sep 2024
8/10 Good
Gareth
Travelled with partner
Sep 15, 2024
Liked: Staff & service
Perfectly reasonable for a one or two night stay.
Gareth
Stayed 1 night in Sep 2024
4/10 Poor
Ian
Sep 12, 2024
Disliked: Staff & service
Ian
Stayed 2 nights in Sep 2024
6/10 Okay
Benjamin
Sep 3, 2024
Benjamin
Stayed 1 night in Aug 2024
6/10 Okay
William
Travelled with family
Aug 25, 2024
Liked: Cleanliness, staff & service
It was a good trip to Norwich unfortunately the room in the hotel was very warm and i had the worst night
The mercure’s rooms are comfortable, have air conditions, lovely bed, and Nespresso coffee in them.
The staff were very friendly and helpful. To go into town in the evening you do need to use the cab service (details at reception)
The hotel is an older building in an industrial estate.