Note fondée sur 67 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 nov. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
3 nov. 2019 par Ammy, Gestion de l’hôtel
Thanks for taking out your valuable time to rate us, Colin! We will work even harder to make your stay a memorable one :) Regards, Ammy.
par un voyageur
Publié le 14 oct. 2019 sur Expedia
The resemblance to Faulty Towers. My room wasn’t serviced while I was there. The cost of my room which is the bridal suite was a joke. I could never recommend the Manor to anyone.
Commentaires de Gestion de l’hôtel
15 oct. 2019 par Ammy, Gestion de l’hôtel
We are sorry to disappoint you. We want to ensure a genuine and relaxing experience for our guests and this is not what we would want to continue further. Please consider this as an odd incident and we hope this will not impact our opportunity to serve you again. Looking forward to enhancing your experience with us. Regards, Ammy.
par un voyageur
Publié le 13 sept. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2019 par Cheshta, Gestion de l’hôtel
Hi, Thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Cheshta
par un voyageur
Publié le 5 sept. 2019 sur Expedia
Very accommodating staff, great place to stay if you have dogs, fantastic view (given the right room). Great location in a lovely village.
Commentaires de Gestion de l’hôtel
21 sept. 2019 par Cheshta, Gestion de l’hôtel
Hi, Delighted to see you liked our services. Keep this love coming :) Regards, Cheshta
par un voyageur
Publié le 31 août 2019 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2019 par Cheshta, Gestion de l’hôtel
Hi, Kelly! Thank you for taking out your valuable time to rate us. It seems that you are not fully satisfied with our services and We will surely put in our best effort to keep up with your expectations in the future. Regards, Cheshta
par un voyageur
Publié le 30 août 2019 sur Expedia
Staff were so friendly and helpful
Hotel right by the sea - what more could you ask for
Commentaires de Gestion de l’hôtel
21 sept. 2019 par Cheshta, Gestion de l’hôtel
Thank you for your sweet words, We hope to give you a consistent service every time. Regards, Cheshta
par un voyageur
Publié le 29 août 2019 sur Expedia
Disappointing Stayed two nights. Room not cleaned second day. Was told it would be but was not Need to finish serving customers if they want hot or cold drink at bar not tell them there busy at minute will make coffee when finished. Breakfast all ways running out of things milk and juices etc Carvery needed to be a bit hotter was just warm. Just not enough staff at anytime. Will not return to this hotel and not recommend it to others. Great area though so could be a great hotel but unfortunately not at this time.
Commentaires de Gestion de l’hôtel
21 sept. 2019 par Cheshta, Gestion de l’hôtel
Hi, We are extremely apologetic to know that your experience with us has not been a pleasant one and we’d definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Cheshta
par un voyageur
Publié le 27 août 2019 sur Expedia
Room was average. The mattrass was very uncomfortable.
Commentaires de Gestion de l’hôtel
21 sept. 2019 par Cheshta, Gestion de l’hôtel
Hi, Thank you so much for the positive rating and taking out your valuable time to share the review with us. We will strive to ensure your future visits comfortable and relaxing one. Have a great day ahead :) Regards, Cheshta
par un voyageur
Night away with dog
Publié le 27 août 2019 sur HotelsAlthough a dog friendly hotel I still would expect higher standards of cleanliness it was filthy
Commentaires de Gestion de l’hôtel
21 sept. 2019 par Cheshta, Gestion de l’hôtel
Hi, Eamonn! We regret the unpleasant experience you had with us. We shall strive to meet up to your expectations so that we can make your stay comfortable with us. Looking forward to welcoming you soon with delightful stay ahead :) Regards, Cheshta
par un voyageur
DO NOT STAY HERE!
Publié le 27 août 2019 sur HotelsThis is the WORST hotel I have ever stayed in. It was dirty and completely unorganised. My room was stupidly hot and after complaining the reception guy said every room was hot as it was an old building. Complete rubbish I spoke to other residents and their rooms were not hot but they has ALOT to complain about as well. The room was that hot that my lipsticks were melting! We asked twice for an extra pillow and it took nearly 2 days to get more toilet paper. The stairs and most carpets are covered in dog hair. I don't think they have seen a hoover for MONTHS! Such a shame as its a great location and has potential. They just need to get their act together and organise themselves properly.
Commentaires de Gestion de l’hôtel
21 sept. 2019 par Cheshta, Gestion de l’hôtel
Hi, As per the feedback, it seems that your stay with us has not been up to the mark, however, We will definitely improve our services with our continuous efforts. Do give us another chance and We will ensure that you'd experience the comfort and hospitality we are known for. Hope to host you soon :) Regards, Cheshta
