Note fondée sur 695 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,0 sur 5
89 % des clients le recommandent
4,1 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 25 avr. 2019 sur Expedia
Assez éloigné de Nottingham dans la chambre il manque des tableaux ou embellissement c' était un peu triste ! Sinon le reste était correct . Merci .
Commentaires de Gestion de l’hôtel
26 avr. 2019 par Lorna, Gestion de l’hôtel
Dear guest, Thank you for taking the time to leave us feedback regarding your recent stay with us. We hope you will be back to stay with us again soon. Kindest regards.
4 sur 5
par un voyageur

Publié le 20 sept. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2021 par Lorna , Gestion de l’hôtel
Dear guest, Thank you for taking the time to leave us a great score from your recent stay with us. We hope you will stay with us again in the future. Kindest regards.
5 sur 5
par un voyageur

Family room 1 night stay

Publié le 19 sept. 2021 sur Hotels
The receptionist was lovely and welcoming. The room itself was very nice and the beds were very comfortable! The only 'complaint' would be the cleanliness of the bathroom whih was not good (mould on the vents etc.) Overall, the stay was very nice.
1 sur 5
par un voyageur

Publié le 19 sept. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2021 par Lorna, Gestion de l’hôtel
Dear guest, You scored us low on your overall stay with us. Was there anything you would like to see changed or improved as we use all feedback productively. Kindest regards
5 sur 5
par un voyageur

Publié le 17 sept. 2021 sur Expedia
Friendly, modern, spacious and very well equipped rooms. Only slight improvement - shower was spotlessly clean but looked very old with lots of ingrained black stains ..
Commentaires de Gestion de l’hôtel
19 sept. 2021 par Lorna , Gestion de l’hôtel
Dear guest, Thank you for taking the time to leave us feedback regarding your recent stay with us. I am pleased to read that the hotel met all expectations and you had a lovely stay with us. We hope you will stay with us again in the future. Kindest regards.
2 sur 5
par un voyageur

One night stay, would not return.

Publié le 13 sept. 2021 sur Hotels
Room was really hot, could not open windows due to road noise. Service was terrible for breakfast, we queued for 30 minutes to get served. Would not stay here again. The hotel was dated. Staff were all good and friendly, especially the guy serving breakfast, he apologised to everyone for the wait.
Commentaires de Gestion de l’hôtel
14 sept. 2021 par Lorna , Gestion de l’hôtel
Dear guest, Thank you for taking the time to leave us feedback regarding your recent stay with us. In regards to the bedrooms, unfortunately none of our rooms come with air conditioning, therefore during Summer and warmer days we advise our housekeeping team to keep the windows open before a guests arrival to keep the room cooler and we also ensure fans are in every room. I am aware that there was a wait at breakfast Sunday morning. I apologise for any inconvenience this caused. I am pleased that the staff dealt with this in the best way possible. We hope you would consider staying with us again in the future. Kindest regards.
4 sur 5
par un voyageur

Great location and service

Publié le 12 sept. 2021 sur Hotels
Check in was very friendly and efficient. We had interconnecting rooms, one twin and one double and the beds were comfortable. The bathroom was a bit dated but shower good. The room faced the M1 motorway but the double glazing kept the sound to a minimum. We ate in the restaurant inside the hotel; choice of food included popular dishes such as tikka masala, lasagne, chocolate brownies. Food good and excellent service from very friendly staff!
Commentaires de Gestion de l’hôtel
14 sept. 2021 par Lorna, Gestion de l’hôtel
Dear guest, Thank you for taking the time to leave us feedback regarding your recent stay with us. I am pleased to read that the hotel met all expectations in regards to service, comfort and food. I will ensure your comments are passed on to all as we use all feedback productively. We hope you will stay with us again in the future. Kindest regards.
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 12 sept. 2021 sur Expedia
5 sur 5
par un voyageur

Publié le 11 sept. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
14 sept. 2021 par Lorna , Gestion de l’hôtel
Dear guest, Thank you for taking the time to leave us feedback regarding your recent stay with us. We hope you will stay with us again in the future. Kindest regards.
4 sur 5
par un voyageur

Publié le 10 sept. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
14 sept. 2021 par Lorna , Gestion de l’hôtel
Dear guest, Thank you for taking the time to leave us feedback regarding your recent stay with us. We hope you will stay with us again in the future. Kindest regards.
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