Note fondée sur 952 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 août 2024 sur Hotels
Check up lasted forever due to the "necessity" to do a pre-authorisation on my card and the terminal was very very slow. After a long trip this can be quite annoying specially if you already booked everything on line...
Commentaires de Gestion de l’hôtel
30 août 2024 par Chris G, Reservations Manager, Gestion de l’hôtel
Thank you for sharing your feedback, Gabriel. We’re sorry to hear about the inconvenience you experienced during check-in. We understand how frustrating it can be, especially after a long trip. We’re addressing the issue with our check-in process and terminal speed to ensure a smoother experience in the future. We appreciate your patience and hope to have the opportunity to provide a more seamless experience on your next visit.
par un voyageur
Publié le 23 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2023 par Tom, Gestion de l’hôtel
Good Morning SallyI hope you are well, Thank you very much for taking the time to provide feedback following your recent stay with us. The team here at Nottingham do our utmost best to make sure we provide the best service possible and i will pass on your kind words. We are extremely happy that you enjoyed your stay and we hope to see you again soon. Kind Regards Tom Jennings Operations Manager
par un voyageur
Publié le 14 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2023 par Tom, Gestion de l’hôtel
Good Morning JulienI hope you are well, Thank you very much for taking the time to provide feedback following your recent stay with us. The team here at Nottingham do our utmost best to make sure we provide the best service possible and i will pass on your kind words. We are extremely happy that you enjoyed your stay and we hope to see you again soon. Kind RegardsTom Jennings Operations Manager
par un voyageur
Publié le 30 déc. 2019 sur Hotels
par un voyageur
Très bien
Publié le 1 nov. 2018 sur HotelsA nottingham pour voir notre fille étudiante en angleterre, nous avons trouvé l'hôtel très agréable avec un personnel très accueillant.
par John de France
Staff do not know if breakfast is included or not!
Publié le 10 sept. 2015 sur HotelsWe stayed for one one weekend on a familly visit to Nottingham to celebrate a Child Naming. We had booked the Hotel several months in advance (along with many others). The big let down was that staff did not know or could not find whether or not breakfast was included within our room so they said "sit down and we will serve you anyway". Breakfast is expensive at £12-95 a person. Terrible considering there is a restuarant doing a better breakfast for a lot less than 200 yards away. I was not happy with my £40 breakfast bill when I checked out.
par Mathilde de Ivry Sur Seine
Publié le 4 août 2015 sur Hotels
Très bonne situation, à 10 min à pied du château de Nottingham en passant par l'allée piétonnière au fond du parking de la zone commerciale (dont le grand magasin de sport est atypique avec à l'intérieur une grande structure de jeux gratuite pour les enfants et un salon de thé!)...
Belles ballades également le long des canaux et dans la vielle ville du haut
A l’hôtel salle de fitness en libre accès bien équipée, petit déjeuner très complet et pain sans gluten sur demande.
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par Chris G, Reservations Manager, Gestion de l’hôtel
Thank you for the fantastic 10 out of 10 review, Stephen! We’re thrilled to hear you had such a positive experience. We can’t wait to welcome you back!
par un voyageur
Publié le 23 août 2024 sur Expedia
The staff was wonderful. Let us store our luggage after checking out so we could spend the day before our train touring Nottingham. Breakfast was delicious. Clean room, friendly staff.
Commentaires de Gestion de l’hôtel
30 août 2024 par Chris G, Reservations Manager, Gestion de l’hôtel
Thank you for the glowing review, D! We’re thrilled to hear you had a wonderful experience with our staff and enjoyed the breakfast. It’s great to know that our luggage storage service helped you make the most of your day in Nottingham. We look forward to welcoming you back for another stay!
par un voyageur de Halesworth
Publié le 22 août 2024 sur Expedia
The staff at the hotel were very good at front of house. I had sent a request regarding the room location and they did exactly as asked for. Nice touch.
Always greeted as passing by desk or bar areas.
Breakfast take for 3 days and always good and well refreshed, keeping things fresh and available. Did ask for a tray to take food back to our room for my wife, rapidly made available and a nice personal message made on the tray cover! Very nice touch.
Used hotel for a family gathering, shall be back next year. Thanks to all the staff and that includes the excellent room staff too!
Commentaires de Gestion de l’hôtel
30 août 2024 par Chris G, Reservations Manager, Gestion de l’hôtel
Thank you for the fantastic review, Shaun! We’re delighted to hear that our front-of-house staff met your needs and made your stay special. It’s wonderful to know that the breakfast was consistently good and that we could accommodate your request for a tray. We’re thrilled that you chose our hotel for your family gathering and look forward to welcoming you back next year. Thanks for recognising all our team members, and we can’t wait to host you again!
