Note fondée sur 447 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 oct. 2024 sur Hotels
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Parking to expensive £17 per night
par un voyageur
Publié le 29 sept. 2024 sur Hotels
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Everything was perfect. No issues whatsoever
par un voyageur
Publié le 27 sept. 2024 sur Expedia
On arrival, when I went to check in, the male mentioned the total cost to pay with the additional fee for parking. I mentioned that I already paid for the room and he sarcastically said “well I’m telling you, you didn’t pay so that’s the outstanding fee”. After checking my banking I realised I hadn’t paid and that was my first impression on the way he interacted with me. Then he asked me if I’ll be using the facilities, to which I asked what facilities do you have again. He said again in a sarcastic tone! “Well and gym and pool, bar etc.” I said “I’m not sure maybe” because at that point I felt he had a poor attitude and did not enjoy my interaction with him. I then after checking in, went to the bar for something to eat, staff were friendly but the food was not tasty so didn’t eat not of my meal.
At approximately 12am I entered my room and the smell coming from the bathroom was horrific, I then went to turn the tv on which was not working, tried to boil the kettle and that didn’t work either so I went to reception and told them the issue and was reassured that a member of the team would be there to check what the issue was in about 5-10 minutes. As I got back to my room a realised that I didn’t bring my room key so had to go back down, and the member of staff said I told you someone will be with you in 5-10 minutes before I even got to say I locked myself out of the room. He then gave me a new room key and I waited until about 2:30am and nobody came and I fell asleep.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
The hotel it’s self what lovely for the one night. Downfall was the AC in the room was super noisy.
par un voyageur
Great, clean hotel
Publié le 22 sept. 2024 sur HotelsReally clean hotel, pleasantly surprised just how nice the hotel was during our stay. Thanks so much! Will definitely stay here again.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Pretty good overall. Room small but clean
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Front Office, Gestion de l’hôtel
Dear Andy,We very much appreciate your comments regarding your stay at the Mercure Nottingham Sherwood Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marilena Kristiadhi
par un voyageur
Publié le 14 sept. 2024 sur Expedia
We stayed for one night and was exactly what we needed. Very nice powerful shower and comfy bed. Staff managed to sort out a promotion for free parking too. Would recommend
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Front Office, Gestion de l’hôtel
Dear Kathryn,We very much appreciate your comments regarding your stay at the Mercure Nottingham Sherwood Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marilena Kristiadhi
