Note fondée sur 556 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 févr. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
23 févr. 2021 par Parkhaven , Gestion de l’hôtel
Hi thank you for your review we are so happy you enjoyed your stay with us
par Josee
Publié le 9 janv. 2017 sur Hotels
Bien
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Staff were great and bed was comfortable
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hamish and Leanne, Management, Gestion de l’hôtel
Pleased you had a great stay! Thank you for reviewing our property
par un voyageur
Publié le 9 sept. 2024 sur Wotif
My favourite place to stay in nowra. Its central and easy to navigate to and from places. Prices are reasonable and the staff are always friendly. Thanks again. Will definately be back
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Management, Gestion de l’hôtel
Thank you for your kind review, We look forward to welcoming you back again in the future
par un voyageur
Publié le 1 sept. 2024 sur Wotif
Rude
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Customer Relations, Parkhaven Resort, Gestion de l’hôtel
Hi Sarah, We have tried to contact you regarding your stay and your review- to find out what and where we went wrong. We always take customer feedback seriously, however we just don't have any indication of any problems during your stay and there were no notes on your reservation highlighting any issues that were bought to the attention to staff on duty over the weekend. We would really love to touch base with you, so we can fix any problems that need addressing
par un voyageur
Publié le 29 août 2024 sur Wotif
Close to amenities. Quiet, clean and the bed was very comfortable. Would stay there again should the need arise
Commentaires de Gestion de l’hôtel
30 août 2024 par Hamish and Leanne, Management, Gestion de l’hôtel
Thank you so much for your kind review. We hope to see you visit us again in the future.
par un voyageur
Publié le 23 août 2024 sur Wotif
The rope used as a handle on the shower door is not very hygienic. The towels were washed and clean but were a yellow/ white colour - did not look like they had been washed at a commercial laundry facility.
Commentaires de Gestion de l’hôtel
25 août 2024 par Manager, Gestion de l’hôtel
Thank you for your feedback regarding the shower door handle and Towels - These have both been referred onto the relevant departments. We use a commercial laundry for all our linen and to hear that it doesn't meet the expectations is disappointing.
par un voyageur
Publié le 18 août 2024 sur Wotif
The lovely lady that checked us in could not have been any more helpful. She was very friendly and helpful.
But I'm really sorry to say that some things with the room were a let down. I booked Deluxe Parkview King with spa
The balcony did not look like it does in the picture.
The garden was all overgrown with weeds it was a mess. The balcony furniture one chairs arm was complete broken and on the ground. The balcony itself was covered in garden rubbish.
The bathroom had an exhaust fan installed but not connected.
But again the lady that checked us in very pleasant.
Would I stay there again I probably would.
Commentaires de Gestion de l’hôtel
26 août 2024 par Management , Gestion de l’hôtel
Thank you for your feedbackWe appreciate you taking the time to address the concerns you had. It has been passed onto maintenance and will be addressed.
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Hamish and Leanne, Management, Gestion de l’hôtel
We are so pleased you enjoyed your stay at Parkhaven
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Very comfortable bed, decent sized room and spa was amazing. Definitely stay here again.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Leanne & Hamish , Gestion de l’hôtel
Very glad you enjoyed your experience with us. Hope to see you again!
