Note fondée sur 8 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
100 % des clients le recommandent
4,5 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Luxury in Nueva Gorgona

Publié le 21 avr. 2024 sur HomeAway
My wife and I just spent 4 weeks at Amy’s wonderful condo. This spacious unit has two bedrooms and two washrooms, including a large ensuite. The kitchen has everything you could need, including an expresso coffee machine, a great blender for smoothies and drinks, and a BBQ on the balcony overlooking the beach and the ocean. Playa Serena Beach Resort has 24 hr security, is steps away from the pool and beach, has friendly staff, and is quiet. Amy’s uni is everything as advertised and more. Thanks Amy and Juan, and can’t wait to come back next year. Michel
Commentaires de Gestion de l’hôtel
30 avr. 2024 par VrboOwner, Gestion de l’hôtel
Dear Michel, Thank you for your kind words! I have put everything in the condo that I would want to feel at home and on holiday at the same time! I am happy you and your wife appreciated that and enjoyed it.
1 sur 5
par un voyageur

Pool under repair

Publié le 30 avr. 2024 sur HomeAway
This booking was two years ago. I cancelled as the pool under repair. Amy was helpful, but she never completed the refund. I agreed to another time and the manager would not recognize my credit of US 79.25 There was weird things with the credit card charge. She said VRBO would not allow the complete refund. I doubt that. All a game. I know building well, it is lovely.
Commentaires de Gestion de l’hôtel
13 juin 2024 par VrboOwner, Gestion de l’hôtel
Hi Allison, I somehow missed this. In my accounts it shows your refund was complete and I received no payment. If you see this please respond and we can try to deal with VRBO together. I sincerely apologize for missing this message.
5 sur 5
par un voyageur

Ended up at their other location (Playa Caracol)

Publié le 11 août 2023 sur HomeAway
Our host, Amy had gotten notified at the last minute about some building inspections of the gas system which would have it shut down during the trip. Amy had another place at Playa Caracol which is a little furhter from Coronado, but in a beautiful area. She set us up there & took very good care of us. Ask Amy about Playa Caracol as an option if you want a beautiful villa in a peaceful setting. Thanks Amy & Juan!
Commentaires de Gestion de l’hôtel
4 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thank you Steven, We are so pleased we were able to accommodate you at our new property in Playa Caracol and that you guys enjoyed it! We hope to welcome you back again. Kind regards, Amy
4 sur 5
par un voyageur

Good.....and bad.

Publié le 18 avr. 2023 sur HomeAway
Let's start with the good. This unit is as pictured and advertised. We've rented places all over the world and this has one of the nicest appointed kitchens of any we've been in. The kitchen has a couple of luxuries like an espresso maker, a great blender, a wine fridge, a decent big fridge with an ice maker, and maybe the best amenity is that the knives are actually sharp! Plus a BBQ on the patio. A nice kitchen was important as there isn't much in the area in the way of restaurants. Come with a meal plan and a lot of groceries and you'll enjoy the kitchen etc. The bed is comfortable and the bathroom is huge. Even a walk in closet to unpack your bags. Living/dining room is a nice size and the TV works well. Internet ...when it was working... is decent and you can use a fire stick to stream your favourite programs. The staff around the complex are friendly. A basic bit of Spanish goes a long way as there are very few English speakers. Common throughout Panama. The beach is spectacular, not busy and you can walk for miles. The bad......just to be honest. We checked in on Saturday afternoon and on Sunday afternoon the pool was drained. Monday began the demolition of the pool, jackhammers all day and dust flying. It was still going on when we checked out. Quite disappointed there was no pool and no notification that this was happening. The condo is one of 3 that are very close together. Sound tends to echo and amplify in the courtyards and it's pretty noisy at times. The weekends are busy with lots of locals coming to the ocean and the parties go on till the early hours. Very loud. It was quite windy when we were there and the windows rattle significantly in the wind. Gorgona is a bit isolated and if you don't have a vehicle, you'll be using a taxi or bus to Coronado for the bigger grocery stores or shopping. We had some difficulty getting a reply from the local manager as we were trying to arrange Transportation from Coronado to get to the unit. There may have been some confusion as to who was handling it...... but we were getting worried when we had no communication until the day before arriving. Obviously we finally got to talk to Juan after contacting VRBO and got the address. Overall, loved the property and would return, just wanted to point out some issues that might affect others enjoyment.
Commentaires de Gestion de l’hôtel
30 juill. 2023 par VrboOwner, Gestion de l’hôtel
Dear Harry, Thank you for your honest feedback, we apologize about the pool, however we were not informed by management about this at all (unfortunately that happens here sometimes). We are pleased you and your family enjoyed the kitchen, the BBQ and the wine fridge! ;-) We hope to see you and your family back again in the future. kind regards, Juan and Amy
5 sur 5
par un voyageur

Playa Serena

Publié le 8 avr. 2023 sur HomeAway
Excellent location, Ocean Front, well equipped. Great view from the balcony. Really enjoyed our stay. Looking forward to stay hear again.
Commentaires de Gestion de l’hôtel
30 avr. 2023 par VrboOwner, Gestion de l’hôtel
Dear Julio, It was a pleasure to host you and we are so happy you enjoyed your stay. We look forward to hosting you again in the future! Kind regards, Amy
5 sur 5
par un voyageur de Canada

Paradise in Panama

Publié le 13 déc. 2022 sur HomeAway
Wife and I had the pleasure of staying in this unit for 2 months. It is exactly as pictured. Very clean, comfortable bed, large ensuite. Juan the on site manager was very easy to work with and always seemed to be available to help out. It is a very peaceful and relaxing condo and area. Beach is not crowded but wonderful to walk and will offer up a multitude of shells if you collect them. Beach bar next door has good food and adds a nice ending to the walk. I would recommend this unit to anyone who wants to sit back n relax. If your lookin for party time and lots of people this is not for you. Thanks Amy & Juan we had a great time. Tom
Commentaires de Gestion de l’hôtel
19 avr. 2023 par VrboOwner, Gestion de l’hôtel
Dear Tom, It was a pleasure to host you and your wife and we are pleased you had a great time. It really is a lovely spot to relax and unwind. We look forward to hosting you both again. Amy
5 sur 5
par un voyageur

Great Area and Neighbors

Publié le 2 oct. 2022 sur HomeAway
We really enjoyed our stay at Playa Serena. The location was perfect and the property was well maintained. The gate attendants were wonderful. I’d highly recommend this unit.
Commentaires de Gestion de l’hôtel
17 oct. 2022 par VrboOwner, Gestion de l’hôtel
Dear Sarah, It was a pleasure to have you! We are so pleased you enjoyed your stay. We hope to welcome you back again soon. All the best Juan and Amy
5 sur 5
par un voyageur

Fabulous!

Publié le 7 juill. 2022 sur HomeAway
Very peaceful, quiet, great place to unwind and relax
Commentaires de Gestion de l’hôtel
15 juill. 2022 par VrboOwner, Gestion de l’hôtel
Thank you Ricardo! We look forward to welcoming you again!