Note fondée sur 889 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,0 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Montréal
Publié le 24 avr. 2024 sur Expedia
The quality of the tennis courts was poor. We had to go and play at el Tigre. Our group of 4 had to pay the daily fee to access the el Tigre site which was prohibitive
The rest of the stay was very pleasant
Commentaires de Gestion de l’hôtel
10 mai 2024 par The Management, Gestion de l’hôtel
Dear Mr. or Mrs.France, On behalf of the Paradise Village Group, we would like to thank you for taking the time in completing our satisfaction survey.Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village.On behalf of our entire team, we would like to thank you for your preference and loyalty and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience!Cordially, The Management.
par un voyageur
Publié le 5 déc. 2021 sur Expedia
Super
par un voyageur de ARCADIA
Publié le 22 déc. 2024
par un voyageur de ARCADIA
Publié le 22 déc. 2024
Amazing staff, always helpful. Clean facility all day and everywhere. We had a great time... we will come back and highly recommend for friends and family
Commentaires de Gestion de l’hôtel
5 janv. 2025 par The Management , Gestion de l’hôtel
Dear Nader,On behalf of Paradise Village Group, we would like to thank you for taking the time to provide us with your feedback on your recent stay.Your feedback is invaluable to us and we will consider it carefully as we strive to maintain and enhance our commitment to excellence in customer service and satisfaction at Paradise Village.Thank you once again for your preference and loyalty. We hope that your future stays will be as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create a "home away from home" experience for you!Best regards,Management
par un voyageur
Publié le 19 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 nov. 2024 par The Management, Gestion de l’hôtel
Dear Mr. Fernando,On behalf of the Paradise Village group, we would like to thank you for taking the time to share your experience about your recent saty.Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village.Therefore, we would like to apologize for any inconvenience that you might have experienced during your stay at Paradise Village Resort. Please rest assured that your concerns are being taken into consideration and we will do our best to address them and attempt to reduce or eliminate its occurrence in the future. We make a commitment to satisfy all members and their guest as best we can while balancing everyone's needs and desires. On behalf of our entire team, we would like to thank you for your preference and loyalty and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience!Cordially, The Management.
par un voyageur
Publié le 19 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 nov. 2024 par The Management, Gestion de l’hôtel
Dear Mr. or Mrs. Leslie,Thank you for taking the time to share your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”.Warm regards,The Management.
par un voyageur
Publié le 18 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 nov. 2024 par The Management, Gestion de l’hôtel
Estimado(a) Señor(a) Anahi,En nombre del Grupo Paradise Village, nos gustaría agradecerle por tomarse el tiempo en compartirnos su experiencia. Sus comentarios son muy valorados y sin duda se tendrán en cuenta, ya que nos esforzamos por mantener y mejorar nuestro objetivo de excelencia en el servicio al cliente y la satisfacción en Paradise Village.Por lo tanto, nos gustaría disculparnos por cualquier inconveniente que pueda haber experimentado durante su estancia en Paradise Village Resort. Tenga la seguridad de que sus preocupaciones se están tomando en consideración y haremos nuestro mejor esfuerzo para abordarlas e intentar reducir o eliminar su aparición en el futuro. Nos comprometemos a satisfacer a todos nuestros huéspedes de la mejor manera posible mientras equilibramos las necesidades y los deseos de todos. En nombre de todo nuestro equipo, nos gustaría agradecerle su preferencia y lealtad, y esperamos que su estancia futura sea lo más agradable y placentera posible. ¡Nuestro objetivo en Paradise Village Resort es crear su experiencia de "su hogar lejos de casa"!Cordialmente,La Gerencia.
par un voyageur
Publié le 17 oct. 2024 sur Expedia
very well mantained, staff is very friendly
Commentaires de Gestion de l’hôtel
13 nov. 2024 par The Management, Gestion de l’hôtel
Dear Mr. or Mrs. Julio,Thank you for taking the time to share your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”.Warm regards,The Management.
par un voyageur de Bothell
Publié le 17 oct. 2024 sur Expedia
Excellent and convenient place to stay. Clean rooms.Nice beach. Friendly staff. Very secure. Kids friendly. Highly recommend.
Commentaires de Gestion de l’hôtel
13 nov. 2024 par The Management, Gestion de l’hôtel
Dear Mr. or Mrs. Alexandre,Thank you for taking the time to share your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”.Warm regards,The Management.
par un voyageur
Publié le 15 oct. 2024 sur Expedia
Rooms were clean. Restaurant staff very attentive. Pool and Beach within distance. The first night we arrived pretty late due to car problems. I reserved 2 rooms which were for my in-laws and myself/husband. Checkin took a little long since they have to check in all guests. When I entered my room there were 2 men already asleep when I walked in which was quite the shock. Bellman took us back to the front desk and was given an upgrade due to incovenience. We get to elevator at the tower where we stayed in and it stopped working. Already annoyed and tired of having to walk back and forth and now the elevator not working. Mind you this elevator was out of service for our entire stay which was 4 days. Huge inconvenience for my in laws as they are elderly. I complained the 2nd night and were just apologetic. At check out front desk said I should have complained to a manager so that either they could have moved to ground floor or different tower. I explained that I let front desk know and not once did they give me that option or suggestion to do that. Not good. Not sure I would stay there again.
Commentaires de Gestion de l’hôtel
13 nov. 2024 par The Management , Gestion de l’hôtel
Dear Mrs. Elizabeth,On behalf of the Paradise Village group, we would like to thank you for taking the time to share your experience about your recent saty.Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village.Therefore, we would like to apologize for any inconvenience that you might have experienced during your stay at Paradise Village Resort. Please rest assured that your concerns are being taken into consideration and we will do our best to address them and attempt to reduce or eliminate its occurrence in the future. We make a commitment to satisfy all members and their guest as best we can while balancing everyone's needs and desires. On behalf of our entire team, we would like to thank you for your preference and loyalty and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience!Cordially, The Management.
