Note fondée sur 154 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 avr. 2024 par Sheron Kumar, Gestion de l’hôtel
Thank you Gwenaelle
par un voyageur de Woodbridge
Publié le 30 sept. 2024 sur Expedia
Too expensive, but poor service and food
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Ateca , Gestion de l’hôtel
Thank you, Dong. Your feedback is taken seriously and will be shared with the rest of the team.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Lovely staff, great breakfast, really clean room, great location
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Ateca , Gestion de l’hôtel
Thank you Claire for your great feedback. This will be shared with the team.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
This was a lovely place to stay, nice and clean and tidy, it would be good if there was a better variety on their menu it was quite limited or if they did a buffet dinner like breakfast.
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Ateca , Gestion de l’hôtel
Thank you for you feedback Lisa.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Tanoa international hotel is very convenient to everything in town. We had a short trip 4 days only and we had a good time, we didn’t spend much time in the hotel, breakfast was ok to start to start off your day only if comes with the room rate, otherwise it’s expensive, food in the pool area are expensive too. The hotel needs to upgrade all their linens, our first night when we went to bed there was a big stain on the mattress cover and also the sheets, we called the staff and showed it to them, they apologised and changed it on the spot. We appreciate it. The next day my daughter in law was telling us they lots of stains in their sheets too. The air conditioner works well and water pressure in the shower was good. The hotel is definitely not a 5 star, to me it’s 2 stars hotel.
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Ateca , Gestion de l’hôtel
Malo e Lelei Heta,Thank you for your feedback. We are sorry about your experience with the bed sheets. We are happy the staff rectified the issue immediately. Your feedback has been taken positively and has been shared with our housekeeping team as a learning tool.Malo,Ateca
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Ateca , Gestion de l’hôtel
Thank you for the rating.
par un voyageur
Publié le 7 août 2024 sur Expedia
😊
par un voyageur
Publié le 28 juin 2024 sur Expedia
We used Tania’s laundry services. For 35 paanga, they will do your laundry. Well, our clothes came back shrunk and spotted with detergent. The clothes were wadded up into a ball for delivery. Even after rewashing, some of my shirts were stained.
They also charge morw than double for sodas you can get at the market right next door.
That being said, they have a huge breakfast buffet every morning that saved our lives. The pool is also very fun.
par un voyageur
Publié le 24 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juin 2024 par Ateca , Gestion de l’hôtel
Thank you for your feedback.
par un voyageur
Publié le 24 juin 2024 sur Expedia
Nice, large facility right on the waterfront. Possibly the only place in Nuku'alofa with meeting facilities? Good breakfast buffet, friendly staff. Dining options at the poolside bar are limited but good quality. Center of town is a moderately easy walk on a nice day.
Commentaires de Gestion de l’hôtel
25 juin 2024 par Ateca , Gestion de l’hôtel
Hi Charles,Thank you for your feedback; this will be shared with the team. Malo,
