Ratings based on 487 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
85% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 18, 2024 on Hotels
5 out of 5
by A traveller

Posted Jul. 15, 2024 on Expedia
Indoor pool was a great way to unwind. Room controlled air conditioner worked GREAT! Mini-fridge to store drinks and snacks. Ice machine was an added bonus to fill water bottles.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 13, 2024 on Hotels
4 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 15, 2024 on Expedia
5 out of 5
by A traveller

Great Hotel Outside of Central City

Posted Jun. 12, 2024 on Hotels
Wonderful hotel located outside of the city center. A car is recommend as there is few dining options in the immediate area except the onsite restaurant and bar. Several historic spots are in walking distance such Zeppelin Platz and the Documentation Center. Hotel is clean and comfortable. The pool and spa are is very nice!!
5 out of 5
by A traveller

Posted Apr. 23, 2024 on Expedia
friendly staff and a good service
5 out of 5
by A traveller

Posted Apr. 12, 2024 on Expedia
I’ve stayed in this hotel for almost 15 years. It’s getting older but the upkeep is stellar, the service impeccable. Its location is only good if you’re visiting anything nearby like the Meistersinger Halle for shows and concerts. Huge park adjacent. 3-minute walk to buses and tram for a 10-minute ride to the central train station and the old city for all the restaurants, shopping and tourist attractions like museums and Royal Castle.
5 out of 5
by A traveller

Posted Mar. 31, 2024 on Expedia
Really nice place to stay. Cool spa area, friendly staff, big room. Totally recommend.
2 out of 5
by A traveller

Posted Mar. 17, 2024 on Expedia
Everything is very old and run down. Staff not friendly and short. The pool was closed and they were not flexible to cancel the stay because we were not told the pool would be closed when we arrived. The second day the pool was open and my daughter cut her ankle on a screw by the ladder. Staff again didn't care much but handed a first aid kit. She has a scar to this day. Will never show up there again!
3 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 26, 2024 on Hotels