Note fondée sur 16 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
4,3 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 sept. 2024 sur Expedia
We loved how close this villa was to shopping and the beach. It was nice and quiet, didn’t hear any street noise
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Cindy, Gestion de l’hôtel
Dear Charlee,Thank you for your lovely review! We're so glad you enjoyed the convenient location of our villa, along with the peaceful atmosphere. It’s great to hear you had a relaxing stay close to both shopping and the beach. We hope to welcome you back soon!
par un voyageur
Publié le 18 août 2024 sur Expedia
Frühstück war leider nur begrenzt. Es gab nur 3 Gerichte zur Auswahl. Es müsste mal eine Generalsanierung stattfinden. Liegen teilweise defekt, Holzterasse abgenutzt jnd Bretter loose. Mobilar schon etwas älter.
Ansonsten hervorzuheben die Freundlichkeit und der Service der Mitarbeiter. Der war tadellos. Bisschen ungewöhnlich das die Kommunikation über WhatsApp lief, hat aber funktioniert. Zur weiteren Erkundung Motorroller absolut notwendig.
Alles in allem hat es uns gefallen, der Pool war super.
Commentaires de Gestion de l’hôtel
20 août 2024 par Cindy, Gestion de l’hôtel
Dear Dieter,Thank you for taking the time to share your detailed feedback with us. We're glad to hear that you enjoyed the friendliness and service of our staff, as well as the pool during your stay.We appreciate your honest comments regarding the breakfast options and the condition of some of our facilities. Your suggestions are invaluable as we strive to improve the experience for our guests, and we will certainly take them into account for future upgrades and maintenance.We're also pleased to hear that the WhatsApp communication worked well for you, even if it felt a bit unusual. Your feedback regarding transportation is also noted, and we agree that a motorbike is a great way to explore the area.Thank you again for your review, and we hope to welcome you back in the future for an even better experience.
par un voyageur
Publié le 13 juin 2024 sur Expedia
The property needs renovation as soon as possible. Doors/sliding windows of the villas do not close or open. The property is not cleaned, there is dust almost everywhere. One of the bathrooms was leaking water and every time we flush the water it was making a terrible noise.
It’s a shame because the Vila is amazing and we can notice that it was built for luxury but there was no maintenance and probably Covid just made it worse.
Something about the hotel service, don’t ask them for transfers, they tried to charge me 1.8M for something that I paid 500k, 3 times more.
On the positive side, the breakfast is very good, but it’s not buffet. I asked an additional pancake and I paid for it.
Commentaires de Gestion de l’hôtel
8 août 2024 par Cindy, Gestion de l’hôtel
Dear Eduardo,Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay, and we appreciate you bringing them to our attention. Your comments about the maintenance and cleanliness have been noted, and we are addressing these concerns with urgency. We're also looking into the pricing discrepancy with the transfer service to ensure this doesn't happen again. We're glad you enjoyed the breakfast, and we appreciate your understanding. We hope to have the opportunity to provide you with a much better experience in the future.
par un voyageur
Publié le 2 avr. 2024 sur Hotels
par un voyageur
family getaway
Publié le 10 oct. 2023 sur Hotelsspace was big no doubt. but the condition of the villa need to be improved. not able to lock one of the room. all the sliding doors are not functioning well. especially living to pool.. had a hard time opening and closing it. otherwise overall is great. breakfast was great too..
par un voyageur
Publié le 17 août 2023 sur Expedia
par un voyageur
Publié le 26 mai 2023 sur Expedia
1.ルームサービスのメニューをもう少し増やして欲しい。
2.外部建具の気密性を調整して欲しい。
3.プールの水質をもう少し綺麗に維持して欲しい。
後は素晴らしいです。
par un voyageur de Darmstadt
Publié le 12 oct. 2019 sur Expedia
Die Auswahl des Frühstückangebotes ist sehr gewöhnungsbedürftig. Die Lage ist nur wer gut zu Fuß ist zu empfehlen. Alles nur mit dem Taxi zu erreichen, selbst Wasser in Flaschen da das Wasser aus der Leitung nicht Trinkwasserqualität hat muss im Taxi besorgt werden. Wer trägt schon 1 km gerne eine 1,5 l Flasche ohne Probleme einen ansteigenden Weg? Für Familie keine Empfehlung
par un voyageur
Publié le 25 avr. 2019 sur Expedia
par un voyageur
滞在備忘録
Publié le 30 mars 2019 sur Hotelsゆっくりとした時間を過ごせました。接客はとてもよかったです。ちょっとコミュニケーション不足で、朝食付きで頼んだのが、違うものが来たり、同じものを頼んでいるのに、前日と異なったりとありましたが、気にならない程度でした。Wifiが、ダイニングエリアしか届かないぐらいですかね。
