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Galway Heights Hotel

4.0 star property
4-star guestrooms with memory foam beds

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Photo gallery for Galway Heights Hotel

Front of property - evening/night
Front of property - evening/night
Front of property
Executive lounge
Junior Suite, Non Smoking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Upper Lake Rd, Nuwara Eliya, CP, 22200
  • Lake Gregory
    ‪9 min walk‬
  • Pedro Tea Factory
    ‪6 min drive‬
  • Lover's Leap Waterfall
    ‪6 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, Non Smoking, Courtyard View

Deluxe Double or Twin Room, Non Smoking, Courtyard View

Deluxe Double or Twin Room, Non Smoking, Courtyard View

  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Deluxe Double or Twin Room, Non Smoking, Mountain View

Frette Italian sheets, premium bedding, memory foam beds, minibar

Deluxe Double or Twin Room, Non Smoking, Mountain View

  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, Non Smoking

Frette Italian sheets, premium bedding, memory foam beds, minibar

Superior Double Room, Non Smoking

  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Junior Suite, Non Smoking

Mountain view

Junior Suite, Non Smoking

  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double or Twin Room, Mountain View

Luxury Double or Twin Room, Mountain View | Mountain view

Luxury Double or Twin Room, Mountain View

  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed

About the area

Nuwara Eliya

In shopping district.You'll be within half a mile (1 km) of Lake Gregory and 2 miles (3 km) of Galway Forest Reserve with a stay here. Assemblies of God Church Nuwara Eliya and Holy Trinity Church are also within 2 miles (3 km).

What's nearby

  • Lake Gregory - 9 min walk - 0.8 km
  • Assemblies of God Church Nuwara Eliya - 5 min drive - 2.0 km
  • Nuwara Eliya Golf Club - 6 min drive - 3.0 km
  • Pedro Tea Factory - 6 min drive - 3.0 km
  • Lover's Leap Waterfall - 6 min drive - 2.8 km

Getting around

  • Haputale Railway Station - 55 min drive

Restaurants

  • ‪Ambal's Hotel - ‬5 min drive
  • ‪De Silva Foods - ‬5 min drive
  • ‪Grand Indian Restaurant - ‬5 min drive
  • ‪Pizza Hut - ‬5 min drive
  • ‪Milano Restaurant - ‬5 min drive

About this property

Galway Heights Hotel

4-star guestrooms with memory foam beds
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A fitness center, a library, and a terrace are also featured at the business-friendly Galway Heights Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

  • 47 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Lockers available
  • Bar or lounge
  • Dining venue
Galway Heights Hotel offers 47 accommodations with DVD players and minibars. Memory foam beds feature Frette Italian sheets and premium bedding. 32-inch LED televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, slippers, and bidets.

This Nuwara Eliya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Languages

Chinese (Mandarin), English, French, German, Hindi, Malay

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Property amenities

Family friendly

  • Arcade/game room
  • DVD player
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 12 for adults and USD 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LED TV with premium cable/satellite channels
  • DVD player

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bidet
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Late-night room service
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Galway Heights Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 7 for children
  • Airport shuttle fee: USD 150 per vehicle (one-way)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Galway Heights Hotel Nuwara Eliya
Galway Heights Nuwara Eliya
Galway Heights Hotel Hotel
Galway Heights Hotel Nuwara Eliya
Galway Heights Hotel Hotel Nuwara Eliya

Galway Heights Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 31 out of 56 reviews
Rating 8 - Good. 18 out of 56 reviews
Rating 6 - Okay. 4 out of 56 reviews
Rating 4 - Poor. 0 out of 56 reviews
Rating 2 - Terrible. 3 out of 56 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Derek

Stayed 1 night in Aug 2024

10/10 Excellent

Sugithan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful cottage feel in Nuverliya. Our family was so happy we decided to stay there. Staffs were excellent. There have library room with activity room for the teen to kids.
Stayed 1 night in Jul 2024

8/10 Good

Krishnamoorthy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Mind the step
Old colonial hotel, very decent. Staff were very nice. Restaurant not so good in taste. Carpets in the room needs change. No Airconditioned , because it’s cold you need heater. I found management didn’t do anything about the steps that just one step bit higher and front of my eyes 3 people tripped, including my wife. Not may people don’t understand why they tripped, but closer inspection just one step 2 cm higher than other. Not sure what health and safety in SriLanka doing about this.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kanishke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality by the staff and the hotel itself is clean and nice. Food from the in-house restaurant was pretty tasty and had a nice variety. Would definitely recommend this!
Stayed 2 nights in May 2024

2/10 Terrible

Sherika

Stayed 2 nights in May 2024

10/10 Excellent

Balarajan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a pretty relaxed environment and the staff were awesome!
Stayed 2 nights in May 2024

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel even if lacking character
We had a pleasant stay here. The rooms are comfortable, but there’s nothing special about the hotel itself. The location is very handy for a walk through Galway Park and it’s out of the bustle of town. Restaurant is fine. The surrounding area is a bit hilly if you want to walk around.
Stayed 1 night in Apr 2024

6/10 Okay

Kamani, London

Travelled with partner
Had more than enough night staff and they were helpful, but next day morning in the reception there was a young staff member who was managing the reception on his own could not even understand what I said, how to reply or speak English and how to print the closing bill to say there is nothing outstanding because I paid the dinner money when we had the meal and rest of the bill was already paid up front. This staff member running round in circle not knowing what to do and wasted almost more than 45 minutes of our time and made our day VERY, VERY MISERABLE... This should not be acceptable for a four star Hotel and I hope you consider paying for the inconvenience caused by your staff!!!
Stayed 1 night in Mar 2024

8/10 Good

Malcolm

Liked: Cleanliness, property conditions & facilities, room comfort
Colonial style and very friendly
Lovely charming stay in a colonial style ambiance
Stayed 1 night in Mar 2024

2/10 Terrible

Susan

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
mountain view laughable, don’t bother with upgrade, sleeping in a room with a thousand pigeons on the roof is not fun , the shower smells like a sewer
Stayed 1 night in Feb 2024

10/10 Excellent

Anendra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Galway Heights Hotel may not have happened as I had booked the wrong night for accommodation! Dilshan and the team went beyond expectations and found 2 rooms for our travelling group (the last 2!)...was kind enough to show us the room and see if it met our expectations and had them both freshened up so that we could be comfortable for the night. The team at this hotel bent over backwards to help us, the room was big, comfortable and clean and the team in the restaurant were just as nice (the dining room is a work of art). The only thing to be wary of is that the rooms let in a fair bit of noise, so don't forget to pack your ear plugs!
Stayed 1 night in Feb 2024

10/10 Excellent

HARIHAR

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great. We stayed for one night. Staff were very attentive and friendly. Highly recommended this place.
Stayed 1 night in Feb 2024

6/10 Okay

Raj

Liked: Staff & service
Average stay, rooms basic facilities, basic. Staff were helpful though.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ravitha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean n confy rooms
Stayed 1 night in Dec 2023

8/10 Good

Shashi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Its more like a small boutique hotel. The facilities are limited and location is a bit inside. Its like more of a 3 star and the view is average but the staff is very helpful and friendly. The food is good but not great and the choice is limited. Its pocket friendly. Its fine for tourists with a medium bedget
Stayed 1 night in Nov 2023

10/10 Excellent

Shanee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent service from staff, very welcoming and professional. Great breakfast with good spread and comfortable room.
Stayed 1 night in Mar 2023

10/10 Excellent

Andreas Roland

Stayed 1 night in Jan 2023

10/10 Excellent

Vinosha

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2020

10/10 Excellent

Sarah

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly , helpful especially in the dining room and with the bags on arrival /departure
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff and the hotel is located away from busy area. Well maintained and pleasant to stay. House keeping was very good and the service was prompt. Very good breakfast including both continental and traditional Sri Lankan food. Only suggestion is the hotel should have a fan on hot days and minor facilities like hair dryer,
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming small hotel with personal touch. Well looked after by Arull in the bar! Steps into the hotel despite a disabled access filter on the search but they made a temporary ramp within a couple of hours.
Stayed 2 nights in Jan 2020

10/10 Excellent

Dickson

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heartfelt Service
We were greeted warmly throughout the check in process. Our party of three booked two separate standard rooms but were "upgraded" to one big suite. Although we enjoyed the really spacious and luxurious suite, I found this a bit odd.
Stayed 1 night in Dec 2019