Note fondée sur 370 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2023 par Raj C, Gestion de l’hôtel
Thank you for taking time to complete a review of your stay at Super 8 Oneill.
par un voyageur
Publié le 8 sept. 2024
Not what I had Reserved
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Manager, Gestion de l’hôtel
Hello Bobbi, We regret to hear about your experience. Your feedback is valuable to us, and we encourage you to reach out to our management team to address your concerns further. Thank you for bringing this to our attention.
par un voyageur de Fridley
Publié le 11 août 2024 sur Expedia
Dated facilities and skimpy breakfast offering
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello David, We appreciate your feedback and apologize that the facilities did not meet your expectations. We constantly strive to improve our services based on guest input. For a more satisfying experience next time, we suggest contacting us beforehand with any specific requirements you may have. Thank you for staying with us.
par un voyageur
Publié le 11 août 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello chris,Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 août 2024 par Manager, Gestion de l’hôtel
Hello David, We're grateful for your recent stay with us. Please feel free to reach out to us directly with any feedback you may have from your experience. We hope to welcome you back to our hotel in the future so we can ensure you have an exceptional stay next time.
par un voyageur
Publié le 2 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello LYGIA,We are thrilled to hear that you had a great experience at our hotel! Should you have any additional feedback to share, please don't hesitate to reach out to us. We hope to welcome you back soon for another enjoyable stay!
par un voyageur
Publié le 31 juill. 2024 sur Expedia
We got to the hotel and someone was in the room the gave us. So they gave us a different room then after 10min call us and moved us again. After the 3rd room they gave us. We went up to our room finally and they call mine 30min later tell me they wanted to charge us to another room. So they moved us 4 times
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello jose, We apologize for any inconvenience you experienced during your stay. We strive to ensure our guests have a comfortable experience and we regret if this was not reflected during your stay. Your feedback will be shared with the team for improvement. If you have any further concerns, please feel free to contact our management team directly.
par un voyageur de North Platte
Publié le 31 juill. 2024 sur Expedia
Our room smelled of stale cigarette smoke, and various other areas of the hotel had strong smells of food and incense. The property was outdated, the only toiletry for our 4 of us was one tiny tube of shampoo, and the exercise room was not clean. We were planning to stay 2 nights, but the morning after night 1, I found a cockroach in my purse. I went to the desk and stated we would be leaving and asked for a refund. I was directed to contact Expedia and there was no reaction to my showing then my purse and telling them that there was a roach, no apology or offer to help make things better. An agent at Expedia contacted the hotel and then the hotel issued a refund for the night we would not be staying. The cost of the room for one night was too high for what was offered. I was absolutely disgusted by the roach and lack of attention or concern by the owner, and disappointed with this hotel. Will not be back and will not recommend.
Commentaires de Gestion de l’hôtel
1 août 2024 par Manager, Gestion de l’hôtel
Hello Chasity, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Nice accessible room for my mom. Great breakfast
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Manager, Gestion de l’hôtel
Hello Doris,We are delighted to hear that your mother enjoyed her stay with us and that you both appreciated our breakfast offerings. Your feedback is valuable to us, and we hope to welcome you back soon for another enjoyable stay.
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello Mary Pat,We're sorry to hear that your experience did not meet expectations. Please feel free to reach out to us directly to discuss any areas of improvement. We value your feedback and hope to make it right for you.
