Avis Dog-Friendly Downtown Home w/Free WiFi, Deck, Water Views, & Partial A/C

This house was just a step above camping. It needed serious updating not much worked. It was just a place to sleep. Not a nice day.

The location was perfect. It is a bit of an older house but it worked for what we needed. The house was clean on arrival and it was very spacious for our kids to run around. My only suggestion would be the it might be time to replace the window until, it was a bit dirty. Other than that everything worked and it was a great mini vacation house.

I arrived to the rental to find the front open. Walked inside to find the glass panes in the back door BROKEN. Immediately felt the place was unsafe. The stove didn't work. Partial AC meant a window unit in one of the 3 bedrooms which sort of functioned. The rest of the place was sweltering. The bathroom was clean but barely usable. The pictures did not reflect the reality of the rental. I immediately called VACASA. I told them I did not feel safe there with my family - broken doors etc. The agent seemed not to understand my concerns, and told me that regardless they bad to contact the local property manager and that I'd be called back in an hour or two. I never received a call and decided I could not stay there. I spent the next 48 hours repeatedly calling both VRBO and VACASA. I was repeatedly told nothing could be done until the MIA property manager had inspected the property. This never happened and eventually I managed to secure a refund. By far the worst experience I've ever had with a rental. Beware.

Good location, didnt Recieve right code for door and got stuck in the rain waiting on phone. Would stay here again.

I have stayed at many rental properties. This was by far the worst. Lies in the listing, dirty property. fire pit under water, took three calls to get rid of dead skunk smelling up entire property, stove that has no temperatures on the dial and when you turn it on even low sets off every smoke alarm in the house. Bathroom was a pit, with rusted water heater and failing walls. And despite a message from one VRBO customer service rep to do something to compensate me, nothing was done. I paid a ridiculous amount for four nights of hell.

Our family of 4 ( with 2 young kids) flew from Los Angeles California to visit relatives who have been vacationing in Martha's Vineyard for years. We eagerly anticipated our cute little cottage vacation home 3 night stay but found the following disaster: Front screen door destroyed Kitchen stove not functional Kitchen cabinets falling off hinges The only bathroom has broken sink handle and toilet that clogs and must use plunger after every use. One bedroom has door falling off hinges and unable to open or close . Master bedroom has rickety bedframe that shakes and squeaks so much that every time you roll over in bed you wake yourselves up. Backyard deck is dirty, disgusting and unusable. So many cobwebs, insects, spiders, cockroach traps throughout the house that our 10 yr old daughter was scared enough that she couldn't sleep the first night and had to spend other nights at relatives vacation home. Despite multiple emails and phone calls to the manager and being told that it would be taken care of and someone would come by to inspect, only the stove and sink handle were fixed. 3 days have passed and all other problems still haven't been addressed. Needless to say our vacation plans have been severely altered, we are too embarrassed to have any family members come over and we ourselves want to be in this place as little as possible. We travelled a long way and spent a lot of money for a short vacation that has now revolved around trying to deal with this nightmare home rental. This is certainly the most disappointing, frustrating and most misrepresented vacation rental we have ever had and has not been what we had anticipated for a Martha's Vineyard vacation. If this is what is to be expected from VRBO then this will certainly be the last time we ever use this service.

Broken doors , broken sinks and toilets , musty smell, yard in terrible condition, on busy road , very little amenities .