Note fondée sur 7 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Excellent Family Trip!
Publié le 16 juill. 2023 sur HomeAwayWe’ve been traveling to the Vineyard for years and often choose The Island Inn as our place to stay. This year was by far our most enjoyable vacation! The communication prior to our arrival was excellent, the check in was easy and informative and the management of the room and grounds at Island Inn was superb. One night the guests above were noisy past quiet hrs. We called the overnight mgmt and they handled the situation with professionalism and promptly. The bonus is the restaurant next door Normans, which is always a fun time with great music and atmosphere. We are looking to return in August, definitely a Must Stay!
Commentaires de Gestion de l’hôtel
1 août 2023 par VrboOwner, Gestion de l’hôtel
We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!
par un voyageur
overview
Publié le 1 août 2022 sur HomeAwayThe staff was very efficient and friendly. All needs were attended to.
par un voyageur
GREAT
Publié le 11 juin 2021 sur HomeAwayGREAT PLACE TO VISIT
par un voyageur
Uninspiring
Publié le 8 oct. 2020 sur HomeAwayDirty. Ill equipped. Awkward And cheap furnishings. Cheap and insufficient kitchenware, like pans, pots etc. underwhelming given all the money we paid.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Hi James! We’re sorry to hear that the home was in this condition upon your arrival - please know that this is not the regular standard for our properties. We have implemented a Premium Clean program so we can continue to strive to provide our guests with fulfilling experiences; We apologize for any missteps, as it is never our intention to disappoint. We hope to have the opportunity to better impress you in the future.
par un voyageur
Great property
Publié le 12 août 2020 sur HomeAwayEnjoyed all the island had to offer but also enjoyed the condo’s property... pool, lawn games, and BBQ. Would go back again.
par un voyageur
Anniversary stay
Publié le 3 mai 2019 sur HomeAwayThe stay started out kind of rocky - went to make breakfast first morning and no power to stove, lights out on ceiling light in living room/kitchen area, TV in bedroom not working. Called and they came right away to fix the stove issue (circuit breaker not turned on) and replaced light bulb. Said they would fix TV in bedroom, but didn't. After the manager finally got it to English, and still not able to watch, I personally fixed it so there was a picture. The manager did try to help, but didn't know how to program the TV. Also, room service not done after first night there - no clean towels, dish towels. Overall, I may consider staying there again in the future, but would not stay in the building we were in since we were only facing the entrance road and trees - would stay in a condo that had views of the pool and open area and would stay in a room that had more than just the light coming in from the slider.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for the feedback and letting us know about your stay experience. We apologize for the issues, we are happy to hear the local staff worked with you to help solve. Daily room service is not an advertised amenity. We look forward to hosting you again. Thank you!
par un voyageur
Great staff, oldish property
Publié le 19 sept. 2018 sur HomeAwayExtremely nice staff!
The property was not as updated as I would have liked. The sliding closet door nearly fell on my mother and I had to set it aside behind the living room table, and no attention was paid to it as the room was cleaned during the seven days I was there. There was also evidence of mold in the bathroom ceiling and around the bathroom walls.
main television remote was not working!
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
We appreciate this guest leaving feedback. The door has been rehung and secured. The entire bathroom is being repainted and a new ceiling fan is being installed. We hope to host this guest again soon.
