Note fondée sur 62 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
4,1 Service et personnel
4,4 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 août 2024
Nothing good to say at all
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Hello steven c, We appreciate your feedback and regret to hear that your stay did not meet your expectations. Your comments are valuable for us to improve our services. We encourage you to reach out to our management team to discuss your experience further.
par un voyageur
Publié le 25 août 2024
Nothing, it is a run down, poor condition two story hotel. Rooms have not been updated. AC did work. Pool poor unusable. Internet is not working, and from so other business. Cable TV could not find it.
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Hello steven c, We appreciate your feedback and apologize for any inconvenience you experienced. Our team is addressing the issues mentioned to ensure a better experience for future guests. If you'd like to discuss your stay further, please feel free to contact our management team directly.
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Niman,Dear Guest, we are delighted to hear that you had a wonderful experience during your stay with us. We look forward to welcoming you back soon!
par un voyageur
Publié le 15 août 2024 sur Expedia
Failed to supply a rollout bed. Unable to deliver linen. Breakfast buffet was a joke. Room had issues such as toilet not on base properly, rust on door hinges, very poor choice of furniture. No chairs to sit in and put on shoes. Bed was a pedistall bed that was difficult for an elderly person to sit in changing shoes. The bed and slippery floors caused my friend to fall. Staff seemed oblivious and indifferent. Unable to print a receipt in the morning. Won’t stay there again.
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Steve,We apologize for the inconveniences you encountered during your stay. The feedback regarding the rollout bed, linen, room amenities, and service will be shared with our team for their awareness. We value your input and hope for the opportunity to provide you with an improved experience in the future.
par un voyageur
Publié le 14 août 2024 sur Expedia
Nice, Clean, Quiet
Commentaires de Gestion de l’hôtel
20 août 2024 par Manager, Gestion de l’hôtel
Hello Scott,We appreciate your feedback on our nice, clean, and quiet hotel. We strive to provide a serene environment for all our guests to enjoy their stay to the fullest. If there is anything else we can assist you with, please feel free to contact our management team directly. Thank you for choosing to stay with us.
par un voyageur
Comfortable room
Publié le 8 août 2024 sur HotelsBeds were comfortable, blankets were thin. No housekeeping, we had to go to office for more towels, wash cloths & blankets.
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Hello Carolyn,We appreciate your feedback regarding the comfortable beds. We encourage guests to contact the front desk for any additional amenities needed during their stay. Your comments will be shared with our team for further consideration of our services.
par un voyageur
Publié le 2 août 2024 sur Expedia
I’ll start with the positive…the lady that checked me in was very friendly, and helped me solve a TV issue quickly and easily. The beds were comfortable and the sheets clean.
The negatives - Small room, as usual the room pictures are taken from an angle that make the room look bigger than it actually is. Had a musty smell, w/a gross looking DampRid container sitting behind the TV. During the night, the condensation from the AC unit had flooded the floor immediately around it. Thankfully I had nothing sitting near it. Basically clean overall, but very rough around the edges..
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello Kevin,Thank you for acknowledging the friendly service you received from our team member and the comfort of our beds. We appreciate your feedback on the room size and the cleanliness issues you encountered. We will address your concerns with the team for improvement moving forward. Rest assured, we strive to meet our guests' expectations and provide a comfortable stay.
par un voyageur
Need better parking
Publié le 1 août 2024 sur HotelsGood stay except contractors parking there trucks and trailers that made parking very tight at my room.
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello Gilbert,We apologize for any inconvenience caused by the contractors' parking. We appreciate your feedback and will address this issue with the appropriate team to ensure a more comfortable experience for all guests in the future. Thank you for bringing this to our attention.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Manager, Gestion de l’hôtel
Hello Kayla, We're sorry to hear that you didn't have an enjoyable stay. We encourage you to get in touch with us directly to discuss any concerns you may have had. Your satisfaction is our top priority.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
They decided to do construction in the middle of the night. Trucks and banging and backing up trucks beeping all night. They didn’t do any work during the day. But at 230 in the am they decided. Hey. Why. Not. Now. Unreal. Ruined the whole night. Why not just work during the day when nothing was going on???
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Manager, Gestion de l’hôtel
Hello Steven, We regret to hear about your experience with the construction noise during your stay. Our team strives to minimize disruptions to our guests, and we apologize for any inconvenience caused. Your feedback will be shared with the relevant departments for improvement. Thank you for bringing this to our attention.
