Note fondée sur 19 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 juin 2024 sur Expedia
I won’t be staying here again, however it is not due to the staff. The carpets need to be torn up and new put down. The covers on the bed had burn holes in them. The room stunk of cigarettes and weed. In the morning I woke up to eat breakfast at 8 and by then the eggs had turned into a rubbery crumbly texture. The staff was pleasant and I will give credit where credit is due. However I just don’t see coming back anytime soon without a significant update. Thank you for giving me a room though and sticking to the price offered online.
Commentaires de Gestion de l’hôtel
24 juin 2024 par Manager, Gestion de l’hôtel
Hello Dayla, We appreciate your feedback regarding your recent stay. Our team values your acknowledgment of their service. We'll share your comments about the room conditions with the relevant departments for their awareness. Guest satisfaction is important to us, and we strive to continually improve. Thank you for choosing to stay with us, and we hope you'll consider us again in the future.
par un voyageur
Publié le 18 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 juin 2024 par Manager, Gestion de l’hôtel
Hello Tad, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
par un voyageur
Publié le 17 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 juin 2024 par Manager, Gestion de l’hôtel
Hello Mirisa,We are delighted to hear you had a fantastic experience during your stay with us! Our team looks forward to welcoming you back soon.
par un voyageur
Publié le 16 juin 2024 sur Expedia
Staff was nice, room was good. Staff was very accommodating with putting us down stairs bc of my dad’s disability. Very nice
Commentaires de Gestion de l’hôtel
18 juin 2024 par Manager, Gestion de l’hôtel
Hello Stefanie,We are delighted to hear that you had a positive experience with our staff and accommodations during your stay. It is always our goal to ensure all our guests have a comfortable and enjoyable visit. Your kind words will be shared with our team as it will surely motivate them. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
par un voyageur
Publié le 15 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Manager, Gestion de l’hôtel
Hello Hipplito,We are thrilled to hear that you had a wonderful stay at our hotel! We look forward to welcoming you back soon for another outstanding experience.
par un voyageur
Publié le 11 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 juin 2024 par Manager, Gestion de l’hôtel
Hello Joseph,We are joyful to hear you had a great stay with us! We strive to provide excellent service and hope to welcome you back soon.
par un voyageur
Publié le 10 juin 2024 sur Expedia
Very easy check-in. I thoroughly enjoyed my time at the hotel.
Commentaires de Gestion de l’hôtel
13 juin 2024 par Manager, Gestion de l’hôtel
Hello Eugene,We are delighted to hear that you had a smooth check-in and enjoyed your stay with us. We appreciate your kind feedback and hope to welcome you back in the future.
par un voyageur
Great except air conditioner didn’t get cold enoug
Publié le 9 juin 2024 sur HotelsEverything was very nice except air conditioner didn’t get as cold as we like. We set it on 60 as low as it would go and our room felt about 73.
Commentaires de Gestion de l’hôtel
9 juin 2024 par Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback with us. We appreciate knowing about your experience and will address the air conditioning in the room to ensure future guests are comfortable during their stay.
par un voyageur
Pool not open!
Publié le 9 juin 2024 sur HotelsAdvertised pool, pool not open on arrival. Went out of our way to stay there because of pool for granddaughter. Should have been updated on websites. Not pleased at all!
Commentaires de Gestion de l’hôtel
9 juin 2024 par Manager, Gestion de l’hôtel
Hello jimmy r.,We apologize for any inconvenience caused by the pool closure during your stay. We understand the importance of accurate information and will review our website details accordingly. Guest satisfaction is our priority, and we appreciate your feedback to improve our services for future stays.
par un voyageur
Publié le 8 juin 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
9 juin 2024 par Manager, Gestion de l’hôtel
Hello Michael,We appreciate your feedback and regret to hear that your experience did not meet expectations. Your comments will be shared with our team for review and improvement. Thank you for bringing this to our attention, we value your insights.
