Note fondée sur 38 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
4,0 Service et personnel
3,7 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Lashayla,We're thrilled to hear you had a wonderful stay! If you ever have any suggestions or feedback, please feel free to reach out. We hope to welcome you back soon!
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Nothin fancy but worth the money we spent
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello James,We appreciate you sharing your feedback with us. We strive to provide value for our guests and are pleased to hear that you found your stay worth the cost. Should you have any further comments or suggestions, please feel free to reach out to our management team.
par un voyageur
Publié le 26 août 2024 sur Expedia
Our room had black mold. Mildew in the air was so thick. We actually left halfway through our sleep. Really unfortunate that this place has been kept open with these conditions
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Hello Joshua, We're truly sorry to hear about your experience. We take all feedback seriously and will address this matter promptly. Your comfort and satisfaction are important to us, and we appreciate you bringing this to our attention.
par un voyageur
Publié le 17 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 août 2024 par Manager, Gestion de l’hôtel
Hello Jennifer,We're thrilled to hear you had a wonderful stay with us! If you ever find yourself back in the area, we'd love to host you again.
par un voyageur
Publié le 11 août 2024 sur Expedia
Was just a great place for us to sleep. Needs to be cleaned a bit more, there was stains on the sheets & in the bathroom. Overall, it was a good price.
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Maricris, We appreciate your feedback and regret to hear about the cleanliness concerns you encountered during your stay. Your comments have been noted for our team's review to ensure we continually enhance our guest experience. Thank you for highlighting the value you found in our pricing, which we aim to provide for all guests.
par un voyageur
Publié le 5 août 2024 sur Hotels
Stayed here several times in the last year visiting my son at fort Campbell, not a bad place to stay for the price
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello William,We appreciate your loyalty and feedback from your recent visits to our hotel. Our team is glad to hear that you found value in your stays with us. Your satisfaction is our top priority and we look forward to welcoming you back in the future!
par un voyageur
BEAWARE UNDER PAID EMPLOYEES
Publié le 4 août 2024 sur HotelsTerrible my husband used the iron board and he left the iron up. Well when we left the room the iron was still up in good condition. Within 4 days after our stay over I was charged $50 due to Housekeeping breaking the iron down they broke it....So they told management it was broken on left on the floor by the customer, when they came to clean. Management charged me for them breaking it. I will never stay at this place again, their employees will break items. When customers come they will charge the customers because house
keeping is afraid they will be deducted pay for breaking items that they break while cleaning their assigned rooms. The Facility is hard up for money and their employees are so under paid, that is why the employees will pass of their broken mistakes on the this facility paying customers. I hope this facility gets it from the next customer. BEACH
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Dianna, We apologize for the inconvenience you experienced during your stay. Our team strives to ensure all items are handled with care, and we regret any miscommunication regarding the incident with the iron. Your feedback is valuable, and we will address this matter internally to prevent any future occurrences. Thank you for bringing this to our attention; we hope to welcome you back in the future for an improved experience.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Manager, Gestion de l’hôtel
Hello Samuel, We appreciate you taking the time to share your experience with us. If there are any specific areas you feel we could improve on, please don't hesitate to reach out to us directly. We value your feedback and would like to ensure we address any concerns.
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Manager, Gestion de l’hôtel
Hello Yolinda,We value your experience and would love to hear more about your stay. Please reach out to us directly so we can address any concerns you may have. We strive to ensure all our guests have a great stay with us.
par un voyageur
Never again!!
Publié le 29 juill. 2024 sur HotelsMuch needed improvements and upgrades are needed for this establishment. Upon entering the non smoking room it had a smell of cigarette smoke which an attempt to cover up smell with a cleaner or air freshener. Another concerned was the wetness of the stained carpet in the room. Not sure if an attempt to clean happened but shoes had to be worn at all time. When asked about breakfast clerk simply stated we have something which turned out to be watery eggs and watered down orange juice. The hotel required a deposit but this was not posted or detailed when booking online. As a travel agent, I’ve stayed at Quality Inn in another state and this definitely was not the same experience.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Manager, Gestion de l’hôtel
Dear Guest, We appreciate your feedback and are sorry to learn your recent stay was not up to expectations. Your comments have been shared with the management team for their review and consideration. Thank you for bringing these concerns to our attention and we hope to have the opportunity to welcome you back in the future for an improved experience.
