Note fondée sur 912 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de KANSAS CITY
Publié le 4 août 2024
N/A
Commentaires de Gestion de l’hôtel
5 août 2024 par Director of Sales, Gestion de l’hôtel
Thank you for taking your valuable time to respond concerning your stay at our Sleep Inn & Suites in Oak Grove, KY.We value the opinions of our guest and evaluate each message, suggestion, and comment to find out how we can better improve our service to you are Choice Guest. We strive to provide service that guests find timely and helpful.Your feedback from your stay will help us identify opportunities where we can focus on making improvements.We appreciate you taking time to share with us. We hope you did enjoy your stay, and we look forward to hosting you again in the future.
par un voyageur
Publié le 4 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Director of Sales, Gestion de l’hôtel
Thank you for choosing the Sleep Inn & Suites for your recent visit to Oak Grove, KY. We value the opinions of our guest and evaluate each message, suggestion, and comment to find out how we can better improve our service to you, our GUEST! Your feedback helps us understand the kind of services our guest appreciates as well as areas that need to improve, we hope for another opportunity to host you in the future
par un voyageur
Best value for money near Ft Campbell
Publié le 2 juill. 2024 sur HotelsQuiet clean and comfy room
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Director of Sales, Gestion de l’hôtel
Thank you for choosing the Sleep Inn & Suites for your recent visit to Oak Grove, KY. We value the opinions of our guest and evaluate each message, suggestion, and comment to find out how we can better improve our service to you, our GUEST! Your feedback helps us understand the kind of services our guest appreciates as well as areas that need to improve. We hope for another opportunity to host you in the future
par un voyageur
Publié le 1 juill. 2024 sur Expedia
The property was going through a lot of maintenance and had many issues. The gym, pool area and all public areas were very dirty. Our room had an issue with a leaking sink that they tried to fix many times.
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Director of Sales, Gestion de l’hôtel
Thank you for choosing the Sleep Inn & Suites for your recent visit to Oak Grove, KY. We value the opinions of our guest and evaluate each message, suggestion, and comment to find out how we can better improve our service to you, our GUEST! Your feedback helps us understand the kind of services our guest appreciates as well as areas that need to improve. Please accept our heartfelt apology for what you outlined in your review and know we are working on those issues. We hope for another opportunity to host you in the future
par un voyageur de aurora
Publié le 30 juin 2024 sur Expedia
Checking in was SO easy. Lady was so nice and pleasant. I locked myself out later that night and they had changed shifts. These two ladies were also very nice
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Director of Sales, Gestion de l’hôtel
Thank you for choosing the Sleep Inn & Suites Oak Grove, KY. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you, our GUEST! Your feedback helps us understand the kind of services our guest appreciates. I appreciate you taking the time to share your experience with me. We look forward to serving you in the future.
par un voyageur
Publié le 29 juin 2024 sur Expedia
Very nice property, easy check in, Very occomodating pleasant staff, Comfortable bed, I would stay here again.
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Director of Sales, Gestion de l’hôtel
Thank you for the great comment about your stay at our Sleep Inn & Suites! We always enjoying that our guest had a wonderful time with us. Hope we get to host you again in the future.
par un voyageur
Publié le 29 juin 2024 sur Expedia
Trash room service
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Director of Sales, Gestion de l’hôtel
Thank you for taking your vauable time to respond concerning yoour stay at our Sleep Inn & Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations. on your recent visit. I have shared your feedback with our staff to better handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.
par un voyageur
Publié le 27 juin 2024 sur Expedia
The bathroom walls were dirty, as was the bathtub floor and shower walls. The light above the shower wasn’t working, but we could still see the dirt and scum. The carpeting throughout the building needs cleaning or replacing as it’s threadbare in places. Breakfast was just “okay,” would stay somewhere else next time.
Commentaires de Gestion de l’hôtel
28 juin 2024 par Pam, Gestion de l’hôtel
Thank you for taking your valuable time to respond concerning your stay at our Sleep Inn & Suites Oak Grove, KY. Please accept our heartfelt apology for what your outlined in your review. As you may know providing the highest level of hospitality is our number one priority, hearing we have fallen below that standard is something we addressed immediately. We hope for another opportunity to host you in the future and make your stay with us 100% better.
par un voyageur
Publié le 25 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 juin 2024 par Pam, Gestion de l’hôtel
Thank you for taking time to let us know your stay was great! Sleep Inn & Suites by Choice take great pride is making each guest stay great! Hope you come again real soon!
par un voyageur
Publié le 24 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 juin 2024 par Director of Sales, Gestion de l’hôtel
Thank you for taking your valuable time to respond concerning your stay at our Sleep Inn & Suites. We value your opinion and use your feedback as a tool to help us improve our service to you! Hope to see you again!
