Note fondée sur 920 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par Director of Sales, Gestion de l’hôtel
Thank you for taking your time to respond concerning your stay at our Sleep Inn & Suites in Oak Grove, Ky. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that our guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. We hope to host you again in the future
par un voyageur
Publié le 16 août 2024 sur Expedia
👍
Commentaires de Gestion de l’hôtel
17 août 2024 par Robin Cox-Holland, Guest Services Manager, Gestion de l’hôtel
Thank you for your feedback. We look forward to your return visit.
par un voyageur
Nice
Publié le 16 août 2024 sur HotelsIt was nice and comfortable. Enjoyed our stay
Commentaires de Gestion de l’hôtel
16 août 2024 par Director of Sales, Gestion de l’hôtel
Thank you so much for your amazing review. Our staff will be so happy to know your visit at our hotel was great! Hope to see you again real soon!
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par Robin Cox-Holland, Guest Services Manager, Gestion de l’hôtel
Thank you so much for your awesome ratings! We appreciate it, and hope to see you again soon.
par un voyageur
Publié le 10 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par Director of Sales, Gestion de l’hôtel
Thank you for taking your valuable time to respond concerning your stay at our Sleep Inn & Suites. We value the opinions of our guest and evaluate each message, suggestion, and comments to find out how we can better improve our service to you. We strive to provide services that guest finds timely and helpful. We hope to host you again in the future.
par un voyageur de KANSAS CITY
Publié le 4 août 2024
N/A
Commentaires de Gestion de l’hôtel
5 août 2024 par Director of Sales, Gestion de l’hôtel
Thank you for taking your valuable time to respond concerning your stay at our Sleep Inn & Suites in Oak Grove, KY.We value the opinions of our guest and evaluate each message, suggestion, and comment to find out how we can better improve our service to you are Choice Guest. We strive to provide service that guests find timely and helpful.Your feedback from your stay will help us identify opportunities where we can focus on making improvements.We appreciate you taking time to share with us. We hope you did enjoy your stay, and we look forward to hosting you again in the future.
par un voyageur
Hot in Oak Grove
Publié le 2 août 2024 sur HotelsNot their fault really, but a big storm knocked out power all night on a very hot night. No A/C and the emergency backup lights kept flickering on and off. The A/C kept beeping throughout the night
Commentaires de Gestion de l’hôtel
2 août 2024 par Director of Sales, Gestion de l’hôtel
Thank you for taking your valuable time to respond concerning your stay at our Sleep Inn & Suites in Oak Grove, KY.We value the opinions of our guest and evaluate each message, suggestion, and comment to find out how we can better improve our service to you are Choice Guest. We strive to provide service that guests find timely and helpful.Your feedback from your stay will help us identify opportunities where we can focus on making improvements.Please accept our heartfelt apology for the power being out due to the storm. Somethings thing are out of our control but thank you for understanding.We appreciate you taking time to share with us.
par un voyageur
No Heated Pool Ice Cold
Publié le 28 juill. 2024 sur HotelsVery disappointed in the heated indoor pool IT WAS NOT HEATED IT WAS ICE COLD
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Director of Sales, Gestion de l’hôtel
Pam Hale replied at 08:20 amPlease accept our heartfelt apology and please know we don't take this lightly. We are working hard to fix this issue you experienced Thank you for letting us know. Hope to host you again.
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Director of Sales, Gestion de l’hôtel
Thank you for the great score. We hope to host you again soon!
par un voyageur
Needs updating
Publié le 22 juill. 2024 sur HotelsBeds were comfortable but definately needs some upgrades. Shower also har mold on the floor.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Director of Sales, Gestion de l’hôtel
Thank you for taking you valuable time to respond about your stay at our Sleep inn & Suites in Oak Grove, Ky. Please accept our heartfelt apology for what you outlined in your review. We have spoken with our house keeping staff on ways to improve. Hope to host you again in the future.
