Note fondée sur 926 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Difficult to park with trailer. Facility clean and nice
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Latisha Guynn-General Manager, Gestion de l’hôtel
Thank you so much for your feedback. I will take your comments into consideration and see how we can improve for your next visit!
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Director of Sales, Gestion de l’hôtel
Thank you for taking your valuable time to respond concerning your stay with us at our Sleep Inn & Suites. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our services to you are guest. Please accept our heartfelt apology.. Know we are working to make improvements with our staff. We hope to host you again in the future.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
The place smelled not good as soon as we got out of the elevator and someone had a dog across the hall way that barked for almost an hour straight when we were trying to go to bed
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Director of Sales, Gestion de l’hôtel
Thank you for responding concerning your stay at Sleep Inn & Suites. Please accept our heartfelt apology for what you have outlined in your review. We are working on improvement with our housekeeping staff.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
The only thing was the people above us you could hear every time they walked in their room. They were in and out all hours. Just sounded like they were stomping around. They woke us up several times in the early hours! 1:30 am
4 am was kind of ridiculous the way they were moving around!
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Director of Sales, Gestion de l’hôtel
Thank you for taking your valuable time to respond concerning your stay at our Sleep inn & Suites in Oak Grove, KY. Please accept our heartfelt apology for what you outlined in your review. We hope you come again.
par un voyageur
Publié le 10 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Director of Sales, Gestion de l’hôtel
Thank you for taking time to respond concerning your stay with us. Our staff was so happy to know you enjoyed your visit at our hotel. We hope to host you again in the future.
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Room has a link from AC, little smelly. and hair dry was not working room (213). had to use hairdryer in a room down the hall cause front desk unable to locate one for me.. breakfast time: had no bread for toast. i asked and was told the bread was frozen, eggs not so good. waffles was good.
Thing offered with stay not provided. but sheets clean. room smell could be better. if link is repaired..
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Director of Sales, Gestion de l’hôtel
Thank you for taking your valuable time to respond concerning your stay with us at our Sleep Inn & Suites. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our services to you are guest. Please accept our heartfelt apology for what you outlined in your review. Know we are working to make improvements with our staff. We hope to host you again in the future.
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Great location!
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Director of Sales, Gestion de l’hôtel
Thank you for taking your valuable time to respond concerning your stay with us at our Sleep Inn & Suites. We are always glad to get feedback from our guest. Hope to host you again in the future.
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Fridge did not get cold, my wife tried to dry her hair and the hairdryer blew. Thats it. Other than that, lady at check in was phenomenal and so very nice, overall a great stay. Key took a couple times to open the door too.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Director of Sales, Gestion de l’hôtel
Thank you for taking your value time to respond concerning your stay at our Sleep Inn & Suites. Your feedback is very important to us, and we use it to make improvements to better serve our guest. we hope for another opportunity to host you again.
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Dirty
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Director of Sales, Gestion de l’hôtel
Thank you for taking time to respond concerning your stay with us at our Sleep Inn & Suites in Oak Grove, KY. Please accept our heartfelt apology for the inconvenience caused by what you outlined in your review. we have spoken with our house keeping staff on ways to improve. we hope for another opportunity to host you again.
par un voyageur
Publié le 2 sept. 2024 sur Hotels
This hotel has seen better days. There were a myriad of stains on the carpets throughout the property. The pool area was small and dark with no towels available. There were minimal options for breakfast, but what was offered was good. You could hear the upstairs neighbors loudly through the floor. The staff were nice and accomodating.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Director of Sales, Gestion de l’hôtel
Thank you for taking your valuable time to respond concerning your stay with us at our Sleep Inn & Suites. We are always glad to get feedback from our guest. Please accept our heartfelt apology for what you outlined in your review. We have spoken with our house keeping staff on ways to improve to make our guest stay better. Hope to host you again in the future.
