Note fondée sur 535 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 oct. 2024 sur Hotels
par un voyageur
Publié le 20 sept. 2024 sur Hotels
According to ADA regulations, a property is not supposed to require anything of the owner of a service dog that they don’t require of someone without one. I was told that if i didn’t sign the service dog paperwork, they wouldn’t let me check in. This is against federal law.
The AC system shuts off at night while you’re asleep because it doesn’t see you moving? Seriously?! We got hot in the night and woke up because of this - very inconvenient and stupid.
We asked for an upper floor so that we wouldn’t be awakened by guests above us, they were sold out so we were awakened 2 of 3 nights by loud crashing around in the room above us at 4:30am for an hour and a half solid and again at 5am.
The handyman was hammering and using a staple gun this morning at 6:45 in the stairway. We didn’t get much sleep during our stay.
The pantry items are priced ridiculously - don’t bother, you won’t sell anything at that price.
No breakfast is offered, even though prices are the same as other hotels who do offer it.
Pet area grass is shot and bushes are all cut down.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Nice room and staff
par un voyageur
Publié le 2 sept. 2024 sur Hotels
this place is very clean The room was more than i could ask for staff are very friendly
par un voyageur
Publié le 31 août 2024 sur Hotels
par un voyageur
Publié le 30 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par Susan Vold Simmons (General Manager), Gestion de l’hôtel
We are so happy that you enjoyed your stay with us recently. We strive to provide great service to our guests. We look forward to future stays with you.
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Susan - General Manager, Gestion de l’hôtel
Thank so much for choosing to stay with us. And thank you for taking the time to review our hotel. We hope to see you again the next time you are in the area.
par un voyageur
Publié le 18 août 2024 sur Expedia
We booked a suite with a kitchenette, it was stocked with everything we needed. We really enjoyed the fresh coffee that was available to guests. Staff are friendly and helpful. Would recommend this property to our friends.
Commentaires de Gestion de l’hôtel
30 août 2024 par Susan Vold Simmons (General Manager), Gestion de l’hôtel
We are so happy that you were satisfied with your stay here at the Candlewood Suites in Oak Harbor. We strive to make sure that all of our guests are comfortable and completely satisfied with their stay. I am happy that you enjoyed our complimentary coffee and that our staff was friendly and helpful with your stay with us. We hope that you will keep us in mind for any future stays here in Oak Harbor.
par un voyageur de Vancouver
Publié le 17 août 2024 sur Expedia
The new reno is very nice.
Commentaires de Gestion de l’hôtel
30 août 2024 par Susan Vold Simmons (General Manager), Gestion de l’hôtel
We appreciate your 5 out of 5 rating for your recent stay with us. It is always nice to see that the new renovations are appreciated. We hope that you will keep us in mind if you ever need to stay in the area again.
par un voyageur
Recent Updates to the Rooms, Fresh look!
Publié le 14 août 2024 sur HotelsThis was our second stay at this hotel. They have recently remodeled/upgraded the rooms and they are very nice, clean and comfortable. There is now an upgraded AC/heating system that recognizes when you are in the room, has a controlled auto thermostat and is significantly quieter than the old system. The front desk is, as always friendly and helpful. Security is excellent both in the rooms and at the front with the entrance auto locking at 10PM. A great hotel in Oak Harbor!
Commentaires de Gestion de l’hôtel
30 août 2024 par Susan Vold Simmons (General Manager), Gestion de l’hôtel
We are so happy that you enjoyed your most recent stay with us. And that you have stayed with us before. As an award winning IHG hotel, we strive to provide excellent customer service and to make sure that all of our guests are comfortable. We appreciate the feedback about the new AC/Heating system and that it is much quieter than the old system. We look forward to serving you again in the future.