Note fondée sur 171 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,4 Service et personnel
3,3 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 oct. 2024
Well I had two rooms and one of them look like maybe the police raided the room the door had been kicked in the safe lock was removed from the door broken off of it and is a hole behind the door with a handle hit the wall sticky carpets in both rooms toilet paper rack missing hardly any water coming out of the broken shower heads very poorly maintained paid over $300 for two rooms should not have paid more than $50 per room would never recommend this place to anyone don't even know how Travelocity has it on their list
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Ikee, Gestion de l’hôtel
Sorry for your experience. We would like to know more detail anout what made your stay so bad.
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Ikee , Gestion de l’hôtel
Thank you for staying with us
par un voyageur
Publié le 14 août 2024
The room was old, and dirty. Bathroom TP holder broke off the wall, stopper missing on tub. ac so loud you could not hear each other talking. Check in, I stood at desk about 10 mins before front desk person showed up, was threatened that if I smoked in the room, nonsmoker, or messed up the sheets I would be assessed 250 dollars for each after I left. I did not like the tone or the threat when I intended to be respectful as always. I should have known the sign on the front desk We Do Not Rent to Locals says everything one needs to know. A drifter, working girl type of hotel. Worst experience I have ever had and I have been all over the world. Save your money and book somewhere else. As a side note the Outback Steakhouse next door was just as bad. I left there before even ordering due to filth.
Commentaires de Gestion de l’hôtel
21 août 2024 par ikee, Gestion de l’hôtel
we apologize that you didn't have a pleasant experience. I personally apologize if my tone when i was reading the registration to you was in a threating tone because that was nit my intent. I didn't know that you were having issues with your room because i would have gladly switched you to another room.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Ikee , Gestion de l’hôtel
We would like to know what made your experience terrible. We can't fix the problem if we don't know the problem
par un voyageur
Publié le 20 juill. 2024 sur Expedia
older motel minor upgrades rooms had an odor, electrical outlets wore out.
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Ikee, Gestion de l’hôtel
thank you for your feedback we are trying to start a revenavation. It is just taking some time. We hope you come stay with us again.
par un voyageur
Publié le 18 juill. 2024 sur Expedia
First room dirty bed linens and floor. Second room smelled like smoke, had hole in the wall from what looked like a punch, and cobwebs. Surrounding area was sketchy.
Staff was wonderful though. Very kind, understanding, and concerned.
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Ikee , Gestion de l’hôtel
We apologize that the rooms were not up to our usual standards. We are still working on getting the much-needed upgrades and fixing some of the cosmetic issues we have. Thank you for letting us know. We will continue to try to improve.
par un voyageur
Publié le 8 juill. 2024 sur Expedia
Staff was very nice upon check in and accommodating. Overall great front desk! However, the room I was given had all the bed sheets striped all the towels in the bathtub and the trash can full. I believe they must have forgotten to clean the room.
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Ikee, Gestion de l’hôtel
I apologize that the room was not ready when you arrived. We are working with our housekeepers to develop a system that will help them remember what rooms have been cleaned and which ones still need to be cleaned.
par un voyageur
Horrible
Publié le 8 juill. 2024 sur HotelsLiterally there were bed bugs as soon as we pulled the sheets back. No telephone no tv. And there was stains all over the sheets
Then we went to the new room. Smelled like smoke. Air conditioner didn’t work was so hot in the room.
Nasty room all together. Will not stay here again that’s for sure.
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Ikee , Gestion de l’hôtel
We apologize for your experience at our hotel. We are looking into the details you provided and have reached out to our pest control company to have the room treated. We have also contacted the phone company and are working on replacing all of our dated air conditioning units with new ones. We are actively working on fixing up this hotel and hope that in the future you will give us a chance to show you the improvements.
par un voyageur
It was ok
Publié le 29 juin 2024 sur HotelsThe place had a broken chair and blinds didn’t work so light came in the room. Wasn’t the cleanest. The front attendant was no where to be found in the am when we tried to check out. They showed up late. We had to wait a while.
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Ikee , Gestion de l’hôtel
I apologize about your experience at our hotel. We have been short staffed and had several employees out on vacation, which is no excuse. However, we are in the process of a renovation, and I will be meeting with the ownership to get that rolling.
