Note fondée sur 264 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Seul le cadre mérite un détour !
Publié le 2 oct. 2018 sur HotelsCadre enchanteur mais chambre vieillotte. Propreté douteuse : même pas de protège-matelas !
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Our stay was spoilt by a wedding party immediatey below us. Incesantly loud, thumping dance music that mmeant we didn't sleep until well after midnight, We had not been informed.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Nice place very helpful staff, everything worked well, shower temperature control a bit quirky
par un voyageur
Publié le 9 sept. 2024 sur Hotels
par un voyageur
Great experience
Publié le 8 sept. 2024 sur HotelsPerfect location for an overnight stay when visiting the horse trials. Parking is via the parking eye so details to be entered at reception. Advise booking a table in advance for dinner. Food was lovely, fresh and quick to arrive.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hotel, Gestion de l’hôtel
Thank you very much indeed for your very kind response. I will certainly pass on your comments to the Chef. It was certainly a lovely atmosphere this weekend with everyone off to the Burghley and we all got swept up in the excitement of it all.Looking forward to seeing you next year!!Kind regardsSue
par un voyageur
Publié le 7 sept. 2024 sur Expedia
The staff were polite, courteous and professional. The property and the decor need decorating, however the location and views of Rutland water (especially the sunsets) are spectacular.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hotel, Gestion de l’hôtel
Dear Charles,Thank you very much indeed for your very kind review which is much appreciated by the staff. Your comments regarding the decor have been noted and indeed we are due to start decorating once the busy season has quietened down.We hope to see you here again at Normanton Park Hotel.Kind regardsSueReception Team
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Awful place. Needs full refurb. Dirty, tired, unorganised which is a shame as the location is superb
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Hotel, Gestion de l’hôtel
Dear Samantha,Thank you for your review. We were very disappointed to read the review and we are sorry that your visit did not live up to expectations. However, we do respect your opinion but as can be seen from the majority of reviews, the feedback is very positive about the hotel, the staff, the food and service. We do however, have a refurbishment programme in place for the low season when the hotel has quietened down. I would be most interested to understand further your comment regarding disorganisation.Once again we are sorry that we did not live up to your expectations.Kind regardsSueReception Team
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Great location & clean room. Room was however tired & dated & in need of investment.
It needed a power shower, bedside lamps, more power sockets & a bigger better placed tv.
Breakfast was okay but staff struggled with demand, it reminded me of scout camp !
We had to wait for plates and glasses.
Hotel generally needs some serious nvestment before ii'd consider returning.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Hotel, Gestion de l’hôtel
Dear Paul,Thank you for taking the time to send in a review.We are disappointed that your stay did not live up to expectations. Your comments regarding the room have been passed on to the management in anticipation of a refurbishment programme once the busy summer and wedding season has quietened down.Your comment regarding the breakfast is surprising but disappointing nevertheless. We never underestimate the importance of first impressions so hope that you will consider a return visit to us in the future.Kind regardsSueReception Team
par un voyageur
Publié le 9 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 oct. 2024 par normanton park, Gestion de l’hôtel
Thank you for your kind review
par un voyageur
Publié le 9 août 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
2 oct. 2024 par normanton, Gestion de l’hôtel
Thank you for your kind review
