2/10 – Terrible
Cris M.
2 oct. 2024
Points forts : Propreté
Horrible experience! Lack of communication!!!
We drove 9 hours to celebrate my wifes birthday and our wedding anniversary , we waited for several hours outside the property calling the owner to get access to the property but she never picked up, it was getting dark and I was with my 7 year old daughter, my 83 yr old mother in law and the rest of my family. we ended up getting another place to stay. Britney texted me 4hrs later acting like nothing happen(check in was at 4pm and she texted me 10 min before 8pm)she didn’t even apologize for the lack of communication and having to make us wait. Mind you I even messaged her and tried to call her during the week leading up to my days reserved and she never replied. This place could have been an awesome experience because it had a lot to offer, but in the end it ended up being a day of frustration And having to watch my daughter cry all because a message wasn’t sent early enough to avoid all this. And before the lack of signal is mentioned I had signal on my phone and was getting alerts so that wasn’t a problem for me. I read another review mentioning the lack of communication because they also got the access code after their check in time and that was a red flag for me but i gave Brittney the benefit of the doubt. If your considering this property please be aware that you might not get the access code right away and won’t hear from host until several hours after the original check in time.
Cris M.
Séjour de 3 nuits en septembre 2024