6/10 – Acceptable
Debbie W.
31 déc. 2024
Points forts : Propreté
Great Condo, Property Somewhat In Flux
Beautiful and cozy room as described, with comfortable bed and couch and all needed amenities included. Quaint fireplace included. Bathroom cleanliness was only fair (i.e., the toilet exterior; I have high standards), although all other areas of the condo were clean upon arrival. Surprisingly and generous amenity was the free DVD rental machine (similar to Red Box).Overall property outdated, which included the gym facilities but excluded the on-site restaurants (there were two) and individual condos. Most prominent dissatisfaction was with the wifi connectivity, which was spotty the entire time (i.e., only sporadic ability to watch a 2-minute video online or to connect to email at times; internet connection disconnected regularly; phone service (calls and texts) was also suspended, due to this poor connection); investment in improvement in this area is critical for 21st century operations. Second dissatisfaction was with the closure of the indoor pool and hot tub; my party booked this facility for this amenity, specifically, only to be told about 4 days prior to arrival that neither were available; this was a particular disappointment, as the visit was during the winter months when outdoor swimming was impossible.Would still visit the property again but only with operable pool and hot tub (if during the winter) and with my own hot spot.
Debbie W.
Séjour de 4 nuits en décembre 2024