Ratings based on 940 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Aug. 30, 2024 on Expedia
Great value for money!!!
4 out of 5
by A traveller

Posted Aug. 29, 2024 on Expedia
Very central location in downtown Oakland, close to the BART station and plenty of eateries nearby. The surrounding area isn’t the safest, but the hotel security is fairly good and I didn’t experience any issues. No free breakfast, which is something I normally look forward to when staying at a hotel.
5 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 28, 2024 on Expedia
4 out of 5
by A traveller from Oregon House

Posted Aug. 28, 2024 on Expedia
I don't understand the 1 and 2 stars. I thought the property and room was very good and clean. It's not a 5 star facility but it was good and convenient to locations in Oakland, i.e. Jack London, restaurants, etc. The staff was excellent and very helpful. I typically stay at the Waterfront for 2 times the cost. However I will move this hotel to the top of my list. I have stayed in many Courtyards by Marriott and find this facility in keeping with the brand. Very Pleasant stay.
4 out of 5
by A traveller

Posted Aug. 25, 2024 on Hotels
Loved downtown Oakland
5 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 25, 2024 on Hotels
3 out of 5
by A traveller

No clean rooms

Posted Aug. 23, 2024 on Hotels
Requested early check-in a day before was informed that I’d have to come to the front desk and ask if any rooms were available on the day of my arrival. I arrived at 2 pm and ask if any room were available and was told rooms weren’t ready. I returned at my check in time and was told again that no clean rooms were available. Eventually the manager got involved and magically a room became available.
4 out of 5
by A traveller

Posted Aug. 23, 2024 on Hotels
It was nice
3 out of 5
by A traveller

Posted Aug. 19, 2024 on Expedia
3 P’s! We got a room that should have been taken out of service, Pool View, Pee smell on left side of bed, Puke smell on right side of bed. They said they’re comping the room but I haven’t seen the credit yet… Bed was good, great water pressure.
5 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 17, 2024 on Expedia
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