Note fondée sur 364 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,3 Service et personnel
3,4 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Hôtel correct mais sans plus.
Il y a un campement de sans-abri mais l'hôtel est sécuritaire.
L'endroit pour le petit-déjeuner est trop petit pour le nombre de clients.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Management, Gestion de l’hôtel
First and foremost, please accept our apologies for the inconvenience caused. We appreciate your feedback & work towards your addressing your concerns. La Quinta Inn & Suites by Wyndham Oakland Airport Coliseum
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Guest Service Representative, Gestion de l’hôtel
Hello Turnell, Thank you for choosing the La Quinta in Oakland for your recent stay.We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff. We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage.We appreciate your feedback, and we hope to welcome you again in the future.Best Regards, La Quinta in Oakland.
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Homeless people in front of the property made me feel unsafe, but realized there was a security guard at night which made me feel better. Overall property was dirty and requires lot of maintenance
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Management, Gestion de l’hôtel
Thank you for choosing the La Quinta in Oakland for your recent stay.We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful.Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Best Regards, La Quinta in Oakland
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Loves it!!!
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Management, Gestion de l’hôtel
Thank you for choosing the La Quinta in Oakland for your recent stay.We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff. We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage.We appreciate your feedback, and we hope to welcome you again in the future.Best Regards, La Quinta in Oakland
par un voyageur
Won’t be going back
Publié le 4 oct. 2024 sur HotelsWhere to start.. when we were driving down the road to the hotel there were homeless tents/vehicles lined up along the side of the road and everything went down from there. We were met with unfriendly front desk reps from the beginning. Check in started at 3 but our rooms were still not ready by 4. None of the floor boards were installed in the hallways nor in our two rooms that we rented. It was clear to us that they were planning on shutting down the hotel once the A’s officially left.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Management, Gestion de l’hôtel
Thank you for choosing the La Quinta in Oakland for your recent stay.We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful.Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Best Regards, La Quinta in Oakland
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Management, Gestion de l’hôtel
Thank you for choosing the La Quinta in Oakland for your recent stay.We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff. We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage.We appreciate your feedback, and we hope to welcome you again in the future.Best Regards, La Quinta in Oakland
par un voyageur
Publié le 3 oct. 2024 sur Expedia
The hotel itself and the rooms were clean and good.
But there were a lot of homeless people right next to the hotel fence, where you always had to pass by and despite the security on the premises, we didn't feel very safe and trustworthy.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Guest Service Representative, Gestion de l’hôtel
Hello Oliver, Thank you for taking the time to share your experience at La Quinta Inn & Suites by Wyndham. We are delighted that you found the room clean & good. I do apologize for the homeless encapment outside our hotel. We do have security measures in place to ensure guests are safe. We thank you once again for providing us with your feedback.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Guest Services, Gestion de l’hôtel
Hello Leslie, thank you for taking the time to share your experience at La Quinta Inn & Suites by Wyndham. Such feedback always instills a sense of achievement in our team. We're looking forward to welcoming you back in the future.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Room smelt bad. Overall it looked clean. The whole side of the road has homeless on it, trash everywhere on the block. Breakfast was good, they charge you a 125.00 deposit on top of what you pay. Overall not the best and not the worst ive stayed in.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Guest Service Representative, Gestion de l’hôtel
Hello Michael, I am glad that you found our room clean. We do apologize regarding the smell you experienced and will take the correct measures to ensure it doesnt occur in the future. We take alot of pride in providing the best complimentary breakfast. We look forward to seeing you again soon.
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Guest Service Representative, Gestion de l’hôtel
Hello Sergio, we regret to hear that your expectations were not met during your recent .It's disappointing not to have met your expectations. We're always striving to improve the overall guest experience. We hope to have the opportunity to better serve you in the future.
