Note fondée sur 894 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
100 % des clients le recommandent
4,5 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 20 août 2024 sur Expedia
The staff was amazing and very attentive except the guy who worked Sunday breakfast behind the bar. He was extremely rude and aloof. Totally ignored me and other folks trying to get his attention!
Commentaires de Gestion de l’hôtel
21 août 2024 par Oakland Marriott City Center, Gestion de l’hôtel
Dear Adrienne,Thank you for taking the time to review our property. We are thrilled to receive such a rating from you! We have passed along your feedback to our food & beverage management team to address your concern. We hope to host you again in the future.
5 sur 5
par un voyageur de Fresno

Publié le 19 août 2024 sur Expedia
A pesar de que no tiene donde dejar tu carro por qué el servicio que te ofrecen es caro puedes tomar otras opciones me gustó mucho el hotel limpio tranquilo y nada de ruido aparte nos toco un nivel muy alto mejor gracias lo recomiendo
Commentaires de Gestion de l’hôtel
19 août 2024 par Oakland Marriott City Center, Gestion de l’hôtel
Gracias por eligir estar con nosotros
3 sur 5
par un voyageur

Publié le 19 août 2024 sur Expedia
The bathroom didn't have a vent fan and the door almost hit the toilet because the bathroom was so small. Parking fees were not clear at booking nor easily understood when explained at the front desk.
Commentaires de Gestion de l’hôtel
19 août 2024 par Oakland Marriott City Center, Gestion de l’hôtel
Dear Kelly Marie,Thank you for taking the time to review our property. We have passed along your comments to the team in hopes to avoid miscommunication and confusion in the future. We hope to host you again the future!
5 sur 5
par un voyageur

Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Oakland Marriott City Center, Gestion de l’hôtel
Dear Paul,Thank you for taking the time to rate our property. We are thrilled to receive a perfect rating from you! We hope to host you again the next time your travels bring you back to Oakland.
5 sur 5
par un voyageur

Hot time in oakland

Publié le 15 août 2024 sur Hotels
It was HOT!!!!!
Commentaires de Gestion de l’hôtel
15 août 2024 par OMCC, Gestion de l’hôtel
Thank you for staying with us and sharing your 10/10 review!
3 sur 5
par un voyageur

Publié le 13 août 2024 sur Expedia
Hotel reservation desk machine was not accepting any credit cards. Staff was not supportive. Nothing wrong with cards itself as they were working outside
Commentaires de Gestion de l’hôtel
14 août 2024 par OMCC, Gestion de l’hôtel
Dear Prateek, thank you for staying with us and we apologize that the credit cards were not functioning at our property. We will be sure to look into what occurred to avoid in the future.
5 sur 5
par un voyageur

Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par OMCC, Gestion de l’hôtel
Thank you for selecting Oakland Marriott City Center!
3 sur 5
par un voyageur

Disappointing check in

Publié le 12 août 2024 sur Hotels
The first time I've had a disppointing stay. When I checked in and got to my room my key didn't work. Security let me in to drop my luggage, I went down to the front desk, got re-key'd and it still didn't work. Finally, Maintenance had to come and get keys that worked. The furnishings in the room are really shabby and worn out. Otherwise the staff was very friendly as always.
Commentaires de Gestion de l’hôtel
14 août 2024 par OMCC, Gestion de l’hôtel
Dear Sharon, thank you for staying with us and taking the time to share your experience. We apologize for the inconvenience you experienced but glad to see that you enjoyed our friendly staff.
4 sur 5
par un voyageur de Pico Rivera

Publié le 11 août 2024 sur Expedia
Drove up with my family for a Dodger game and was pleasantly surprised at how much the area has changed and attentiveness of the staff on property.
Commentaires de Gestion de l’hôtel
12 août 2024 par Director of Rooms Operations, Gestion de l’hôtel
Dear Jazmin, It was a pleasure welcoming you and your family to Oakland Marriott City Center. We are glad you had an overall pleasant time with us and that our associates took great care of you. We will pass along your compliments to everyone. Thank you for selecting us, and we look forward to having you back soon. Kelly O'Connell Director of Rooms Operations
4 sur 5
par un voyageur

Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par Director of Rooms Operations, Gestion de l’hôtel
Dear James, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Oakland Marriott City Center. We hope to have the pleasure of doing so again on your next visit to the area.Kelly O'Connell,Director of Rooms Operations