Note fondée sur 888 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Nice but not alot of grocery places close by
par un voyageur
Publié le 18 sept. 2024 sur Expedia
There was nothing I did not like about my room except that the windows were dirty, so it was hard to take a picture of the view. I booked my reservations through Expedia. I called the hotel the day before to confirm my reservation to be told I did not have one. I then called expedia and their customer service rep also told me that I had no reservation. I then got online an booked and paid for a reservation at a higher cost than before. The first reservation was book now pay later. I checked into the hotel and was told that I had booked two reservations and because I had paid for one I could not get the lower price. I would also have to call Expedia to cancel the first reservation so that I would not be charged for a "no-show". This was a hassle and no one was very accommodating. I was fortunately, able to cancel the first reservation without being charged a fee. I have been using Expedia for years but I probably won't be using them anymore.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Director of Rooms Operations, Gestion de l’hôtel
Dear Keysha, Thank you for sharing your experience. We sincerely apologize for the cleanliness issues you faced in your suite and for the confusion with your reservation. While we cannot speak on behalf of the booking source, we regret that this situation impacted your stay and understand your frustration. We are pleased to hear that our front desk was able to assist you and resolve the issue upon your arrival. Thank you again for your feedback. We hope to have the opportunity to welcome you back, continuing to provide the hospitality our guests expect and deserve.Kelly O'ConnellDirector of Rooms Operations
par un voyageur
Publié le 17 sept. 2024 sur Hotels
It was very nice, it’s just that all around the properties were signs saying there are often car break ins. That was concerning, but we parked in a garage so we had no problem.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par OMCC, Gestion de l’hôtel
Thank you for staying with us and reviewing your experience.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Oakland Marriott City Center, Gestion de l’hôtel
Dear Veronica,Thank you for taking the time to rate our property. We are thrilled to receive a perfect rating from you! We hope to host you again the next time your travels bring you back to Oakland.
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par OMCC, Gestion de l’hôtel
Thank you for staying with us!
par un voyageur
Publié le 8 sept. 2024 sur Hotels
The location can’t be beat for walking distance to Jack London, Chinatown or a BART station. The hotels amenities from the valet, front desk, restaurant and overall attention to room aesthetics is outstanding.
Quality top to bottom. Would stay here anytime I need to be close to DT OAK.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par OMCC, Gestion de l’hôtel
Thank you for staying with us!
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par OMCC, Gestion de l’hôtel
Thank you for staying with us!
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Director of Rooms Operations, Gestion de l’hôtel
Dear Tribble, We are delighted you enjoyed your stay at Oakland Marriott City Center. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the city.Kelly O'ConnellDirector of Rooms Operations
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par OMCC, Gestion de l’hôtel
Thank you for staying with us!
