Note fondée sur 945 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 nov. 2019 sur Hotels
Établissent correct, mais un peu décevant..
Commentaires de Gestion de l’hôtel
29 nov. 2019 par Guest Experience Team, Gestion de l’hôtel
Dear Guest,
We apologize for any aspect of your recent stay with us that did not fully meet your expectations, and hope that we will have another opportunity to give you the wonderful stay that the majority of our guests have. We hope to welcome you back again soon; thank you for your rating.
Best wishes, Hotel Management
par un voyageur
Déçu
Publié le 17 oct. 2019 sur HotelsÉtablissement propre mais bâtiment mal entendu et petit déjeuner mauvais.
Commentaires de Gestion de l’hôtel
20 oct. 2019 par Customer Care Team, Gestion de l’hôtel
Dear Patrick, thank you for sharing your feedback with us. We apologize for any aspect of your recent stay with us that did not fully meet your expectations, and hope that we will have another opportunity to give you the wonderful stay that the majority of our guests have. We hope to welcome you back again soon; thank you for your rating.
par un voyageur
Publié le 15 sept. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2019 par Customer Care Team, Gestion de l’hôtel
Dear France, We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.
par un voyageur
Cher pour la prestation offerte
Publié le 23 août 2018 sur HotelsVacances familiales.Hotel correct , un peu vétuste, petit déjeuner frugale mais correct. Hygiène au minimum. Baignoire mal nettoyée. Beau jardin et parking gratuit c’est le grand point positif de cet hôtel.
par Daniel
hotel avec de belles terrasses fleuries
Publié le 31 mai 2017 sur Hotelshotel tres typique, a l ancienne
par un voyageur
Publié le 1 juill. 2022 sur Expedia
Beautiful property, lovely accommodation but staff didn’t communicate with each other so well.
Commentaires de Gestion de l’hôtel
1 juill. 2022 par Customer Care Team, Gestion de l’hôtel
Hey Hester, Thank you for choosing to stay with us and rating your experience as positive. We are glad that you loved our accommodation, and we hope you had a restful night at our property. We apologize for any communication issue you experienced during your stay, and we thank you for sharing your feedback with us, as this allows us the opportunity to improve future guest satisfaction. We look forward to a chance to welcome you back and hope to delight you with an even better stay during your next trip to the area.
par un voyageur
Publié le 23 juin 2022
This was previously a nice place to stay. Now though, no desk in the room, no closed captions on the TV, No ice in the icemaker, no breakfast. Also no Guaranteed parking- they'll give you a pass, but another guest can steal your spot and force you to park on the street.
And then on top of all of that they charge me for the room even though I had paid in advance through Travelocity
par un voyageur
Publié le 18 juin 2022 sur Expedia
The gardens are lovely. The property is several one houses turned to hotel rooms and not in real good shape. I’m in my 70s and had to haul my suitcase up the stairs. Nobody warned me about this or offered to help. Everything was functional in my room but the people ahead of me at checkout complained about windows that wouldn’t open and no hot water. Go somewhere else.
par un voyageur
Publié le 16 juin 2022 sur Expedia
The location in Berkeley is convenient for walking to stores and restaurants and the UC campus. The Inn is nicely landscaped and feels homey rather than like a motel chain. The service is outstanding for any request. Coffee in the lobby is delicious. The rooms that face the street are a bit noisy due to traffic, but the courtyard rooms are quiet. I highly recommend this inn.
Commentaires de Gestion de l’hôtel
17 juin 2022 par Customer Care Team, Gestion de l’hôtel
Hey Maria, We are always pleased to receive feedback from our guests in relation to their stays with us, and we are delighted with your rating and comments - thank you very much. We are glad that you found our accommodation cozy and the location convenient, and it feels great to know that our service impressed you so much. We are also happy to hear that you loved our coffee offering and that our property's landscaping was to your taste. Thank you for recommending our facility to prospective guests. This means a lot to us. It was a pleasure to host you, and we look forward to having you back many more times in the future.
par un voyageur
Publié le 14 juin 2022 sur Hotels
Commentaires de Gestion de l’hôtel
15 juin 2022 par Customer Care Team, Gestion de l’hôtel
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.
Best Regards,
Customer Care Team
