Note fondée sur 739 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Go for it!
Publié le 27 sept. 2019 sur HotelsQuiet and very clean. Close to freeway offering good dining options nearby.
I would definitely recommend this hotel!
Friendly staff.
Commentaires de Gestion de l’hôtel
3 oct. 2019 par Customer Care Team, Gestion de l’hôtel
Dear Jean,
Thank you for your heartwarming response! This certainly made our day! We are glad that you found us an ideal option for your stay! We are looking forward to welcoming you again! Please keep visiting and keep recommending us!
Best Regards,
Customer Care Team
par un voyageur
Satisfait
Publié le 3 sept. 2019 sur HotelsDe passage , juste une nuit
Commentaires de Gestion de l’hôtel
6 sept. 2019 par Customer Care Team, Gestion de l’hôtel
Hi Bernadette, It sounds as if our hotel was perfect for your needs, and we are delighted that you enjoyed your time with us so much. Thank you for your positive rating; we hope that you will have an opportunity to make a return visit very soon.
par un voyageur
Très sommaire dans un quartier pas terrible
Publié le 1 sept. 2019 sur HotelsService déplorable. Lobby minuscule pour le petit déjeuner. On se doit de vérifier les dates de péremption des yaourts, bananes très avancés... Manque de couverts et 3 minuscules tables pour tt l'hôtel. Les enfants du personnel se servent en priorité. Des ouvriers qui font un barbecue sur le parking de l'hôtel... L'hôtel porte fort bien son nom
Commentaires de Gestion de l’hôtel
5 sept. 2019 par Customer Care Team, Gestion de l’hôtel
Hello Mélanie,
We apologize for the issues that you experienced, and we will discuss your review with our management team to ensure that our standards of service are maintained. We are so disappointed to hear that you had such a negative experience during your stay with us. Please accept our most sincere apologies. We aim to exceed all of our guest's expectations and thank you for your constructive feedback. We hope you won't be dissuaded from staying with us again. Thank you for your review.
Best Regards,
Customer Care Team
par un voyageur
Bon hôtel
Publié le 28 juin 2019 sur HotelsCommentaires de Gestion de l’hôtel
9 juill. 2019 par Guest Experience Manager, Gestion de l’hôtel
Dear guest, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!
Best Regards,
Customer Care Team
par un voyageur
Publié le 25 juin 2019 sur Expedia
Couloir et cage d escalier dégageant une odeur désagréable.
Quartier très bruyant et mal famé
par un voyageur
Publié le 24 juin 2019 sur Hotels
Commentaires de Gestion de l’hôtel
9 juill. 2019 par Guest Experience Manager, Gestion de l’hôtel
Laurence, Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.
Best Regards,
Customer Care Team
par un voyageur
Publié le 16 oct. 2018 sur Expedia
par un voyageur
Cher pour ce qu'ils proposent
Publié le 16 sept. 2018 sur HotelsChambre bien isolée et spacieuse, boissons et p déj. offert le matin, bonne literie, accueil sympa mais moquette à refaire et meubles un peu vieillots. Motel de passage typique américain qui serait sans doute moins cher ailleurs. Pour une nuit, ça va.
Commentaires de Gestion de l’hôtel
18 sept. 2018 par Amit Patel - Owner, Gestion de l’hôtel
Thank you for staying with us
par un voyageur
Publié le 2 août 2024 sur Expedia
Smells bad
Commentaires de Gestion de l’hôtel
7 août 2024 par Customer Care Team, Gestion de l’hôtel
Hi Noamie,We’re sorry to hear that you encountered an unpleasant odor during your stay. We strive to maintain a fresh and clean environment for all our guests, and we regret that we fell short in this instance. Your feedback is important, and we will address this issue with our team to ensure that our rooms are thoroughly inspected and maintained. Thank you for bringing this to our attention, and we hope to have the opportunity to provide a more enjoyable experience on your next visit.Best Regards,Customer Care Team
par un voyageur
Publié le 30 juill. 2024 sur Expedia
The location was ideal for my needs and from the reviews I figured the place would suffice. I didnt expect to wake up in the morning and have to kill roaches the bathroom. I let the front desk know as I checked out. I won't be staying there again.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Customer Care Team, Gestion de l’hôtel
Hi patrick,We’re glad to hear that our location suited your needs, but we’re genuinely sorry to learn about the issues you encountered with pests in the bathroom. This isn’t the standard we aim to provide, and we appreciate you bringing it to our attention at checkout. We are currently reviewing our pest control measures to ensure such problems are addressed promptly. Your feedback is invaluable to us as we strive to improve, and we’re truly sorry to hear that your experience did not meet your expectations. Thank you for sharing your concerns, and we wish to improve your next stay with us if you consider us again!Best Regards,Customer Care Team
