Note fondée sur 110 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,7 Service et personnel
4,3 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 sept. 2024 sur Expedia
A bit far from center of town- definitely need a car
Commentaires de Gestion de l’hôtel
10 sept. 2024 par J. Lopez, Gestion de l’hôtel
Dear Rebecca, thank you very much for your kind message! We are pleased to know that your stay at our hotel was satisfactory and that you enjoyed your time here in Oaxaca. We are sorry about the distance from our location to downtown, but we hope to the rest of your stay was something unforgettable. We would love to welcome you again on your next visit to our city. Our goal is to provide you with the best experience possible. Our team will be delighted to serve you again and ensure that your stay will be equally enjoyable in the future. We sincerely appreciate your preference and look forward to welcoming you back to our hotel on your next visit to Oaxaca.
par un voyageur
Publié le 26 août 2024 sur Expedia
Muy buenas habitaciones y muy amable el personal
Pero quedaba retirado del centro
Commentaires de Gestion de l’hôtel
27 août 2024 par J. Lopez, Gestion de l’hôtel
Estimada huésped, ¡Muchas gracias por su amable mensaje! Seguimos trabajando para darle la mejor atención y los mejores servicios en nuestro hotel, para hacer de su estancia algo inolvidable. Esperamos tener la oportunidad de recibirle nuevamente en su próxima visita a nuestra ciudad. Nuestro equipo estará encantado de atenderle nuevamente y asegurarse de que su estancia sea igualmente agradable en el futuro. Agradecemos sinceramente su preferencia y esperamos darle la bienvenida nuevamente en nuestro hotel en su próxima visita a Oaxaca.
par un voyageur de Lewisville
Publié le 16 août 2024 sur Expedia
Thanks to all personnel for attention to my chemical allergies. I was able to have a pleasant stay. Blue Hook restaurant had delicious food and the staff were very attentive. The hotel was quiet, although not in centro. I would recommend this hotel.
Commentaires de Gestion de l’hôtel
25 août 2024 par J. Lopez, Gestion de l’hôtel
Dear Elizabeth, thank you very much for your kind message! We are pleased to know that your stay at our hotel was satisfactory and that you enjoyed your time here in Oaxaca. We are sorry about the distance from our location to downtown, but we hope to the rest of your stay was something unforgettable.We would love to welcome you again on your next visit to our city. Our goal is to provide you with the best experience possible. Our team will be delighted to serve you again and ensure that your stay will be equally enjoyable in the future. We sincerely appreciate your preference and look forward to welcoming you back to our hotel on your next visit to Oaxaca.
par un voyageur
Publié le 5 août 2024 sur Expedia
My family enjoyed the cultural design along with the quietness, and the bar. The only one thing that is a negative is that it is too far from restaurants and the Centro of the city. Taxis were inconsistent due to the distance.
Commentaires de Gestion de l’hôtel
25 août 2024 par J. Lopez, Gestion de l’hôtel
Dear guest, Thank you very much for your kind message! We are pleased to know that your stay at our hotel was satisfactory and that you enjoyed your time here in Oaxaca. We are sorry about the distance from our location to downtown, but we hope to the rest of your stay was something unforgettable.We would love to welcome you again on your next visit to our city. Our goal is to provide you with the best experience possible. Our team will be delighted to serve you again and ensure that your stay will be equally enjoyable in the future. We sincerely appreciate your preference and look forward to welcoming you back to our hotel on your next visit to Oaxaca.
par un voyageur
A beautiful & comfortable place to stay
Publié le 3 août 2024 sur HotelsThe grounds were beautiful & the rooms super cute & comfortable! So many neat touches like a light in the rocks that made up the wall. The staff were very friendly & helpful. And breakfast was delicious! I can’t recommend this place highly enough!
Commentaires de Gestion de l’hôtel
5 août 2024 par J. Lopez, Gestion de l’hôtel
Dear guest, Thank you very much for your kind message! We are pleased to know that your stay at our hotel was satisfactory and that you enjoyed your time here in Oaxaca. We are proud to be your choice of accommodation and would love to welcome you again on your next visit to our city. Our goal is to provide you with the best experience possible and we are happy to know that we have met your expectations. Our team will be delighted to serve you again and ensure that your stay will be equally enjoyable in the future. We sincerely appreciate your preference and look forward to welcoming you back to our hotel on your next visit to Oaxaca.
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Precio un poco alto para lo que ofrece
Commentaires de Gestion de l’hôtel
25 août 2024 par J. Lopez, Gestion de l’hôtel
Estimado huésped, ¡Muchas gracias por su amable mensaje! Seguimos trabajando para darle la mejor atención y los mejores servicios en nuestro hotel, para hacer de su estancia algo inolvidable.Esperamos tener la oportunidad de recibirle nuevamente en su próxima visita a nuestra ciudad. Nuestro equipo estará encantado de atenderle nuevamente y asegurarse de que su estancia sea igualmente agradable en el futuro. Agradecemos sinceramente su preferencia y esperamos darle la bienvenida nuevamente en nuestro hotel en su próxima visita a Oaxaca.
par un voyageur de wallnut
Publié le 16 juill. 2024 sur Expedia
We had a fantasy time at this hotel, staff super friendly and very helpful. Loved the rooom, super clean, loved the hotel
The only complain, restaurant staff a little to slow for what I’m used to. But just relax go with time and you will enjoy it. Food was great at the hotel.
Commentaires de Gestion de l’hôtel
5 août 2024 par J. Lopez, Gestion de l’hôtel
Dear guest, Thank you very much for your kind message! We are pleased to know that your stay at our hotel was satisfactory and that you enjoyed your time here in Oaxaca. We are proud to be your choice of accommodation and would love to welcome you again on your next visit to our city. Our goal is to provide you with the best experience possible and we are happy to know that we have met your expectations. Our team will be delighted to serve you again and ensure that your stay will be equally enjoyable in the future. We sincerely appreciate your preference and look forward to welcoming you back to our hotel on your next visit to Oaxaca.
par un voyageur
Publié le 13 juill. 2024 sur Expedia
Absolutely gorgeous hotel in a high-scale area of Oaxaca, very quiet and relaxing. The rooms were super clean and perfect. The hotel has a great restaurant or there are additional eating areas a couple of blocks away. Walking to the centro is about 55 minutes or a 20 min. taxi ride for about $12 dollars. We felt very safe walking all around the area.
Commentaires de Gestion de l’hôtel
5 août 2024 par J. Lopez, Gestion de l’hôtel
Dear guest, Thank you very much for your kind message! We are pleased to know that your stay at our hotel was satisfactory and that you enjoyed your time here in Oaxaca. We are proud to be your choice of accommodation and would love to welcome you again on your next visit to our city. Our goal is to provide you with the best experience possible and we are happy to know that we have met your expectations. Our team will be delighted to serve you again and ensure that your stay will be equally enjoyable in the future. We sincerely appreciate your preference and look forward to welcoming you back to our hotel on your next visit to Oaxaca.
par un voyageur
Publié le 9 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 août 2024 par J. Lopez, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel. We truly appreciate your honest comments, as they allow us to identify areas where we can improve and enhance the overall guest experience.We apologize for any inconvenience you experienced due to the hotel's distance from Oaxaca downtown. We understand that proximity to key attractions is important. We also deeply regret that our service did not meet your expectations. Providing exceptional customer service is a top priority for us, and we will be addressing your concerns with our staff to ensure that they receive the necessary training and support to deliver the level of service that our guests deserve. Once again, thank you for sharing your thoughts with us. We hope that you might consider staying with us again in the future, so we have the opportunity to provide you with a more satisfying experience.Best regards,
par un voyageur
Publié le 5 juill. 2024 sur Expedia
Las mejores vacaciones que hemos tenido
Commentaires de Gestion de l’hôtel
5 août 2024 par J. Lopez, Gestion de l’hôtel
Estimado huésped, ¡Muchas gracias por su amable mensaje! Nos complace saber que su estancia en nuestro hotel fue satisfactoria y que disfrutó de su tiempo aquí en Oaxaca. Nos enorgullece ser su elección de hospedaje y nos encantaría recibirle nuevamente en su próxima visita a nuestra ciudad. Nuestro objetivo es brindarle la mejor experiencia posible y nos alegra saber que hemos cumplido con sus expectativas. Nuestro equipo estará encantado de atenderle nuevamente y asegurarse de que su estancia sea igualmente agradable en el futuro. Agradecemos sinceramente su preferencia y esperamos darle la bienvenida nuevamente en nuestro hotel en su próxima visita a Oaxaca.
