Note fondée sur 193 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,5 Service et personnel
3,0 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Peut mieux faire
Publié le 12 mars 2024 sur HotelsLa chambre était rénovée mais donnez directement sur l'autoroute. Très bruyant. Pas de savon ni de shampoing.
Commentaires de Gestion de l’hôtel
19 mars 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Thierry, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team
par un voyageur
Publié le 5 déc. 2024
par un voyageur
Publié le 4 oct. 2024 sur Hotels
par un voyageur
Publié le 2 oct. 2024 sur Expedia
The room I booked wasn’t available so they put me in a smaller room with no fridge or microwave. They only give you one towel, while it was clean it had stains all over it. The room smelled like smoke from the neighbors smoking. One night it smelled like drugs from the next room. Room service only comes when you check out. I asked for towels for three days and finally got one. The bathroom had no door on it but still had the hinges attached. The first three nights at 1:50 in the morning people would knock on the door. The staff was rude and acted like it was a problem to help. We had to go buy toilet paper from the store because they never had any. There was several roaches in the room. I would not stay here.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Cyd,We are grateful for your feedback and are deeply sorry for the less-than-satisfactory experience you encountered during your recent stay with us. Your comfort and satisfaction are of utmost importance to us, and we are disheartened to learn that we fell short of your expectations.Maz K.#Team6
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Very comfortable stay
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Milagros, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6
par un voyageur
Publié le 1 oct. 2024 sur Hotels
par un voyageur
Publié le 1 oct. 2024 sur Expedia
par un voyageur
Publié le 28 sept. 2024 sur Expedia
They have no Internet the room was filthy the soap was open and had other peoples body hair on it the sheets were stained the room was filthy and smells horrible. They wouldn’t refund anything even though they advertised WiFi and clean rooms. They have neither
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Room was ok but no refrigerator or microwave and the floor was damp and slippery. My husband is disabled and almost fell twice.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
