Note fondée sur 179 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,7 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Very convenient location in Ocala. Nice looking place and quiet. Breakfast was good
Commentaires de Gestion de l’hôtel
24 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Aranza,Thank you for taking the time to share your experience at TownePlace Suites Ocala. We're delighted to hear that you found our location convenient, our property appealing, and our breakfast satisfying.We strive to provide a comfortable and enjoyable stay for all of our guests, and your positive feedback is a testament to our efforts.We hope to have the opportunity to welcome you back in the future.Sincerely,Melissa Bigwood
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Assistant General Manager, Gestion de l’hôtel
Dear Arthur, Thank you for taking the time to leave an outstanding review for TownePlace Suites Ocala! We truly appreciate your business and are so happy to hear you had an exceptional stay. If you happen to return to Ocala in the future, we highly recommend checking out Down Town Ocala where you will find Grandpa Joe's Candy Shoppe and variety of highly recommended restaurants and entertainment. We look forward to welcoming you back again soon! Sincerely, Shanna House
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Kenneth, Thank you for taking the time to leave a perfect review for TownePlace Suites Ocala! We truly appreciate your business and are so happy to hear you had an exceptional stay.If you happen to return to Ocala in the future, we highly recommend checking out the World Equestrian Center. It's a world-class facility for all things horses, with events, shows, and stunning grounds to explore.We look forward to welcoming you back again soon! Sincerely, Melissa Bigwood
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Very nice
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Towne Place Suites, Gestion de l’hôtel
Dear Natalia, Thank you for your kind words! We're delighted to hear that you were happy with the cleanliness and organization of your room. It's our goal to provide a comfortable and welcoming space for all our guests. We hope to see you again soon!
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Our stay was OK other than the fact that I found someone else’s hair under the sheets and our bed. I was completely grossed out. I sent a letter to corporate noting my concern. I did receive a voicemail from a manager at the hotel, however, when I called back to discuss the issue, she was out of the office. I left a message with staff but haven’t heard back from them. At this point, no resolve. Guess I’ll have to bring a blue light with me from now on as well.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Rosemarie,We are very sorry to hear that your stay with us was less than satisfactory. We take all guest feedback seriously and are committed to providing a clean and comfortable experience for all our guests.We understand that finding someone else's hair in your bed is unacceptable. We apologize for any inconvenience or discomfort this may have caused. We have taken immediate steps to address this issue and ensure it does not happen again.We have reached out to the manager who was out of the office to discuss your concerns. She will be contacting you directly to apologize and to discuss possible resolutions.Thank you for bringing this matter to our attention. Your feedback is invaluable to us as we strive to improve our services.Sincerely,Melissa Bigwood
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Rooms spacious and comfortable. Very nice.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Towneplace Suites, Gestion de l’hôtel
Dear Thomas, We're delighted that our spacious and comfortable rooms exceeded your expectations. We hope to welcome you back soon.Sincerely, Towneplace Suites
par un voyageur
Perfect spot
Publié le 7 sept. 2024 sur HotelsThis hotel is perfect. Great location right next to a Publix, Dunkin’ Donuts, piesanos and Cody’s restaurant.
The room was so clean!
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Towneplace Suites, Gestion de l’hôtel
Dear Anonymous, Thank you for your kind words! We're delighted to hear that you were happy with the cleanliness and organization of your room. It's our goal to provide a comfortable and welcoming space for all our guests. We hope to see you again soon!
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Clara,We're thrilled to hear you had a fantastic stay at TownePlace Suites Ocala! It's wonderful to know our team's friendliness, the breakfast, and clean rooms exceeded your expectations. Our convenient location is definitely a plus!Have you had a chance to check out Florida Aquatics Swimming Training (FAST) while you were here? It’s a fantastic local resource.We can't wait to welcome you back for another amazing stay!Sincerely,Melissa Bigwood
par un voyageur
Publié le 2 sept. 2024
Commentaires de Gestion de l’hôtel
3 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Minou,Wow! Thanks for the amazing 5 out of 5 review for TownePlace Suites Ocala! We strive to create a comfortable and relaxing atmosphere for our guests, and it sounds like we hit the mark during your stay.We noticed you didn't leave any comments, but if there's anything we can do to improve your future stays, please don't hesitate to let us know!If you ever find yourself back in Ocala, we highly recommend checking out Sholom Park. It's a beautiful place to relax, hike, or have a picnic.Thanks again for choosing TownePlace Suites Ocala! We hope to see you again soon.Sincerely,Melissa Bigwood
par un voyageur
Publié le 30 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 août 2024 par Melissa, Gestion de l’hôtel
Dear Sean, Thank you for taking the time to leave a perfect review for TownePlace Suites Ocala! We truly appreciate your business and are so happy to hear you had an exceptional stay.If you happen to return to Ocala in the future, we highly recommend checking out the World Equestrian Center. It's a world-class facility for all things horses, with events, shows, and stunning grounds to explore.We look forward to welcoming you back again soon! Sincerely, Melissa Bigwood
